Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 87 Reviews )

97% Would Recommend
Latest Review 3 months ago

Reviews


HJ
Horace J.
Ann Arbor, MI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Spoke with Beth. She said after the business checked the vehicle, they told her there was nothing wrong, so no service was needed.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Warren, MI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2015 Category: Service
Mike said everything with this business was good.
This review was collected via phone interview by Customer Research Inc.

KP
Ken P.
Center Line, MI
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Ken said this business is polite and has good prices. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

RS
Ruth S.
Warren, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Ruth said this business did good work on her vehicle. They are very nice people and treated her very well.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Michigan
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2015 Category: Service
Chris said this business quickly took care of his vehicle on a Saturday and for a low cost.
This review was collected via phone interview by Customer Research Inc.

DL
Donald L.
Center Line, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2015 Category: Service
Donald said Mo answered all of his questions. They did the work quickly for the right price.
This review was collected via phone interview by Customer Research Inc.

SK
Sandi K.
Center Line, MI
Buick Roadmaster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Service
Sandi said this business was great and wonderful. They were professional, told her what everything was going to be and what it would cost. They had nice service. Her vehicle was ready on time and Rob was great.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Warren, MI
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2015 Category: Service
Kelly said the business did a great job on her vehicle and she did not have any issues with them.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Center Line, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Jim said he was totally satisfied with the service provided by this business. He cannot find anything to complain about.
This review was collected via phone interview by Customer Research Inc.

CC
Chrissy C.
Warren, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Spoke with Chrissy's husband. He said the business gave very good service.
This review was collected via phone interview by Customer Research Inc.

TH
Todd H.
Center Line, MI
Jeep Wrangler
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2015 Category: Service
Todd said the employees at this business provided okay service and were fast but they were way too expensive. He will never use them again and would not recommend them to others because of their price.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Warren, MI
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Kelly said they have been very helpful with all of her services.
This review was collected via phone interview by Customer Research Inc.

LM
Louis M.
Washington, DC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Louis said his overall experience with this business was excellent. They were very accommodating and knowledgeable. They attended to him right away.
This review was collected via phone interview by Customer Research Inc.

HK
Heidi K.
Mount Clemens, MI
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Heidi said she really likes the service at the business and they did a really good job on her vehicle. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

NM
Nikole M.
Wixom, MI
BMW Alpina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Nikole said the business was quick and honest with the pricing. The pricing did not change at the last minute and she was pleased with that.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Charter Township Of Clinton, MI
Oldsmobile Ninety-Eight
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015 Category: Service
David said everything was fine, but there is something from the muffler that rubs against the metal which makes the vehicle vibrate. It happens every so many miles while he is driving. He will be returning to this business soon to repair the problem.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Warren, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2015
Nothing but good things to say about Universal.
Universal is a friendly, helpful, and very knowledgeable shop. Rob and Mo have been servicing my vehicles for years and wouldn't use any other shop. I know i'm getting the best parts for my vehicles when I take it to them.

WJ
Willie J.
Center Line, MI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015 Category: Service
Willie said this business provided good service. The staff member at the desk was great.
This review was collected via phone interview by Customer Research Inc.

LM
Louis M.
Warren, MI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Louis said she has been going to them for a long time and she will not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

VJ
Vanessa J.
Romulus, MI
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Vanessa said they did a great job and they were very nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 87 in total