Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

255 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


AV
Adam V.
Warren, MI
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Good Work
Mo took care of my issue promptly and professionally... always a pleasure doing business here.

LC
Linda C.
Charter Township Of Clinton, MI
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Linda said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

PZ
Patrick Z.
Warren, MI
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Patrick said the business was prompt, did not fool around and got the vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Berkley, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Robert said the service was great. The staff was honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

CP
Charisse P.
Center Line, MI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Charisse said it was good customer service.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Center Line, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2018 Category: Service
Chris said the business got the job done but his visit wasn't outstanding.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Warren, MI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Steve said he got great service.
This review was collected via phone interview by Customer Research Inc.

JU
John U.
Warren, MI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
John said the employees were nice.
This review was collected via phone interview by Customer Research Inc.

BF
Bonnie F.
Warren, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Honest, trusted mechanic
Universal Auto House is the only place I will take my vehicle. They do not try to oversell you and give you options and cheaper prices to repair your vehicles issue. I take my personal car and also all of my employers fleet trucks to Moe and his staff. Would recommend to anyone.

JL
Janet L.
Warren, MI
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Janet said her vehicle was fixed in a timely manner and she didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

TM
Taina M.
Warren, MI
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/09/2018 Category: Service
Taina said the original estimate increased by $250 due to a broken part.
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. from Universal Auto House responded on 03/16/2018

We are very sorry, we didn't get your complete satisfaction upon your vehicle inspection. We found that your original estimate price was more due to more broken parts. As a repair shop our top priority is your well being and the safety of your vehicle concern.  


TT
Tamika T.
Center Line, MI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Honest, prompt, and over all great service..
This is the third vehicle I have brought to Universal Auto House, each time; I was greeted with friendly smile, attentive to my concerns for my vehicles, comfortable due to staff remembering me as previous customer, and overall great service.

I am very pleased with UAH service, this will be my mechanic shop of choice; when I have any car troubles...these guys are great!!! The staff go above and beyond to give customers there honest and best work to achieve their goal of customer satisfaction...

You guys are great! ⭐️⭐️⭐️⭐️⭐️🔧🔩

BK
Bruce K.
Troy, MI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Bruce said he thought they were fair with what they did. They explained themselves well. They treated him right.
This review was collected via phone interview by Customer Research Inc.

YM
Ya M.
Center Line, MI
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Ya said the employees were good.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Warren, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Chris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Warren, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018
Great mechanics great place
I take all my cars here Moe is very knowledgeable and an all around good person he will never sell you what you don't need....

YD
Youngxing D.
Michigan
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Youngxing said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Center Line, MI
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Mechanics You Can Count On!
Great work from people you can trust!

CN
Chris N.
Warren, MI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Fixed car
I live this place the only place I ever take my cars mow is honest and a good guy will never sell u something you don't need...

JC
JOHN C.
Warren, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Dependable, caring, and honesty
when you come or call here you can expect and get the most informative info to get your auto, truck, suv, vehicle repaired, what is needed, time to get auto back, and complete readout after completion to see exactly what was done to your vehicle.

Displaying Review 81 - 100 of 255 in total