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SureCritic / Hyundai Dealer / Universal Hyundai
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Universal Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,163 Reviews)
76
Write a Review
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Score Details

5 stars
82%
4 stars
8%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
785
Total ReScores™
4.7
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Car Maintenance
Contact
(407) 926-7050
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
12801 S. Orange Blossom Trail Orlando, FL 32837
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,163 Reviews)
Write a Review
Recent Reviews
MR
gravatar
Manuel R.
Kissimmee, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2022
0
Category: Service
Terrible service experience
I had a 7am appointment for an oil change, upon arrival at 650am I had to wait in my car which is no problem. I ask the worker for prices on oil change and he told me depends between 35-60 dollars but that I would have to wait for Andre which I didn’t have an issue to wait a little bit. But andre shows up to his cubicle at 715 then instead of getting to work he is on his cell phone not acknowledging the customer, worst customer service I’ve ever experienced. Then to make make matters worst he tells me the oil change is 90 bucks out the door. That is ridiculous for a Hyundai it’s not a truck that would take 8 quarts of full synthetic oil. I ask if there dealership would honor a coupon from another local competitor Hyundai dealership and he said no so basically he lost that sale. Terrible terrible customer service wouldn’t recommend that place to anyone.
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