Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

583 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


GF
GENI F.
Orlando, FL
Saturn VUE
Verified Customer
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12/12/2018
Great service
Always efficient and courteous !

BK
BOB / CAROL K.
Orlando, FL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Buick servie
Thanks for fast and effective service. Appreciate troubleshooting our tire issue.

AG
ARTHUR G.
Orlando, FL
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Quick service problem fixed
Had a back up light issue problem found solved back on the road

SG
Shaji G.
Orlando, FL
Mercedes-Benz C250
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Shaji said there was a delay in the service. It took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JL
JOE / JANET L.
Orlando, FL
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018
Gas cap
Wrong car. Not edge it was the Toyota. Vsc trac light off. Lights were on. I suggested gas cap. It was but cost 119.00. I had tightened it but needed sealed. Took from 7 am to 5.30 and we had to call to see if ready. I did not want to leave it sitting in lot all night. We do like doing business as so close to us and we 80 yrs old.

BJ
Bertaly J.
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Bertaly said it was in and out. She said they should be more welcoming.
This review was collected via phone interview by Customer Research Inc.

BM
BARRY M.
Orlando, FL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Best service always
I’ve been going to Gilbert, Ruben, anf Flavio for 20 years now. The only way I would stop using them is if I moved out of town. They are the best quick and efficient.
Thanks guys, Barry

JS
JORGE S.
Orlando, FL
FIAT 500
Verified Customer
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11/30/2018
perfect
show

MA
MANUEL A.
Orlando, FL
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Courteous and Professional
Brake service performed on time and for a reasonable price.

CW
CAMERON / TERESA W.
Orlando, FL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Always good service
Universal Service Center has been servicing our family's vehicles for many years. Everyone is very helpful, professional, and the service is better than one would receive from a retail chain of service centers; they do not attempt to sell you services you do not need or recommend work that is not necessary. I highly recommend you purchase their discount card; very well worth the savings!

JK
JENNIFER K.
Windermere, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Excellent auto repair and maintenance garage
Good work, efficient, friendly service

CW
CONNIE W.
Orlando, FL
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Honesty and Integrity
They are very honest and efficient and always do a very good job servicing my vehicle.

JM
JOSEFINA M.
Orlando, FL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Red VW service...
I am very satisfied with the attention given by everyone with my old, old car. Your service and the way you treat my car is FANTASTIC. Thank you.

Verified Customer
Orlando, FL
Ford E-250 Super Duty
Verified Customer
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11/15/2018
Van repaired fast!!
Universal Service Centered repaired my work van quickly (new transmission) and much less expensive than the dealership...thank you!!

Verified Customer
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Awesome Service!
Always a good experience! Thank you, my friends!

HB
HARRY B.
Orlando, FL
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Universal Service Center does excellent work for a reasonable price and they guarantee their work.
Universal has been servicing both of my cars since 2007 and they have always treated me in a professional and friendly manner.
Their pricing is fair and strait forward.
I appreciate the fact that they road test the car after each service to be sure the repair was done properly.

JA
JILL / TONY A.
Orlando, FL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Our "family" mechanics for two decades.
Great service, quality workmanship.

AG
Anne G.
Orlando, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Anne said this business does everything they are supposed to do, and they do it in a timely manner. They are very helpful, also.
This review was collected via phone interview by Customer Research Inc.

SL
Stephanie L.
Orlando, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Stephanie said the business does good work. She does recommend them for work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Service
Usually can get work done in a day. Less cost than dealer cost. Knew problem that dealer did not know. Car was stalling.
Recommend anytime.