University Hyundai of Tuscumbia


Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

225 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.8333333/5Overall Rating 3.8333333/5Overall Rating 3.8333333/5rating 3.8333333rating 3.8333333
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
90% Would Recommend
100% Business Response
Latest Review 2 days ago
Roy B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER SERVICE"
AWESOME STAFF.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/08/2017 11:53 AM
Shirley G. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, fast, and practical"
Everyone is super nice and makes you feel welcome. Service was performed fast for the type of service being done. ( I know some services take longer than others.) Extremely practical. Nothing was sold to me that I didn't actually need which is nice cause that way you know they don't see you as just another dollar.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/08/2017 11:34 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 12/08/2017

Glad your service was great, we very much appreciated the opportunity to help you! We look forward to seeing you next time!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Michael M. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer satisfaction "
There was miscommunication and it was corrected professionally and very apologetically.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 12/03/2017 09:42 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 12/04/2017

Thanks buddy !! 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Douglas D. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service timely"
Thanks to the staff for there prompt service, got me in asnd out quick.

Thanks!!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/30/2017 10:20 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 12/01/2017

Thanks see you next time !!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extra care"
Told me truthfully what needed repair and what could wait, and thoroughly checked everything ....fixing a few things I've noticed but didn't mention for my service appointment
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/29/2017 03:41 AM
Shelia S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service."
Customer service was excellent and the wait time was short.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/27/2017 11:41 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/28/2017

Thanks ! We hope to see you next time 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Steven M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Excellent"
Walked in to get ourvoi l changed. It was close to quitting time but they got the job done and never complained.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/23/2017 11:34 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/28/2017

Thanks ! Im glad to gear my team tookcare of you 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Meagan W. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Had a good oil change that was done quickly and on time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:45 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
The service manager is always friendly and explains what is going on, He does an excellent job.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:53 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/21/2017

Your feedback is very much appreciated!! We look forward to seeing you next time!!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
No time wasted; friendly people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/19/2017 06:40 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/20/2017

Thanks See you next time !!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
T. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Recall went quicik.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/19/2017 05:12 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/20/2017

Thanks ! your time is important to us, hope to see you next time  

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Dannie E. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYONE IS SO GRATE TO HELP YOU F"
Five stars
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/13/2017 07:03 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/13/2017

Thanks We look forward to seeing you next time :)

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Katie M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They were fantastic.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/09/2017 01:52 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/09/2017

Thanks! Your awesome 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
PENNY R. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
15k service completed in a timely manner and only charged for products needed.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/09/2017 12:10 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/09/2017

thank you for let us serve you car needs 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Sybil L. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick"
Great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:02 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/09/2017

thank you for the survey if we can help you again please call

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
HENRY H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
It was very nice.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/09/2017 10:19 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/09/2017

thank you ! isee you next time 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
KATHERINE T. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My oil change"
If they give you a coupon for oil change and tires rotated, it then runs the same or a little cheaper than taking it anywhere.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/09/2017 09:44 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/09/2017

Thanks ! If you don't recive any coupons please let us know upon check in 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
They were fast and efficient
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/06/2017 11:46 AM
Brian B. at University Hyundai of Tuscumbia responded on 11/07/2017

THANK YOU !!! GLAD TO BE HELPFUL

Sue B. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great Service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/19/2017
Service Type: Maintenance
Review Created: 11/05/2017 08:54 PM
Brian B. at University Hyundai of Tuscumbia responded on 11/07/2017

THANKYOU VERY MUCH FOR THE REVIEW

Lisa S. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and thorough service "
Thank you for excellent service!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/02/2017 11:21 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 11/02/2017

Thanks !!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
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