Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 894 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 14 days ago

Reviews


KB
Ken B.
Syracuse, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
Professional courteous timely
Would do business again.

GS
Gloria S.
Syracuse, NY
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Fixing airbags that were recalled
Got an appointment quickly and service was prompt. Service people were friendly and accommodating.

JG
James G.
Whitesboro, NY
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017
Very nice experience,Quality people@service
They took care of my Saab right away. Told me what the problem was, and the next step, and gave me an appointment I wanted.

JH
Joe H.
Weedsport, NY
Volkswagen Golf R
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017
Five star service
Trust these guys to get it right.

JH
Joe H.
Weedsport, NY
Volkswagen Cabriolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Consistently good.
These guys are the place to take your European car for repairs and maintenance. Consistently superior service. Fix it right the first time.

JN
John N.
Elbridge, NY
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
Pleasant experience.
Pleased with efficiency and knowledge of staff.

HL
Hank L.
New Hartford, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
Good Service
Friendly attention and great service per schedule.

SL
Scott L.
Liverpool, NY
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
Mini in-and-out
I was in and out in less than an hour!

MF
Marcia F.
Fulton, NY
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
2006 Mimi Cooper
Car runs great

CB
Charles B.
Clay, NY
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
Great group of professionals here. Highly recommended shop
You can really do no better than this team. Cant say enough great things about the work and the people.

AD
Amara D.
Moravia, NY
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Would definitely recommend!
I had some recall work done at Upstate Imports and they are too far from home for me to use them regularly, but from my brief interaction, I highly recommend them. They were courteous, friendly, and helpful on the phone, the service was fast, and they have a very comfortable space in which to wait while work is being done.

BB
Brian B.
Pulaski, NY
Audi A5 Quattro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
They made it easy
Did a great job on my A-5 , service and tune up, car runs great

KD
Kathleen D.
Syracuse, NY
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Well done
Very satisfied with the repairs to my Audi. Great customer service.

MR
Mary R.
Syracuse, NY
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Great service, comfortable waiting
This was my first time here- very friendly, knowledgeable service. The waiting room was comfortable and service was quick. I'll definitely return.

CT
Carol T.
Interlaken, NY
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Knowledgeable and efficient. It's always fixed right!
I dive sometimes two hours in snow to get here. Once found they are the best resource for my Saabs

RW
Richard W.
Baldwinsville, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017
Always Great Auto Service
From the appointment setting with Tina and the personal interest taken by Matt, my decision to have our 2 vehicles serviced at Upstate Imports has been reconfirmed as the right decision each time I bring the cars to this facility for maintenance. The guys in the shop have the tools and most importantly, the knowledge, to get it done right the first time. I've never had a reason to take the vehicles back for a follow up correction. The staff at Upstate Imports get to know you and your vehicle and take a caring interest in both. Keep up the great work!

NM
Nick M.
Syracuse, NY
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017
Outstanding
The staff really knew my vehicle inside and out. They were able keep me safe on the road with preventative maintinence done at a very affordable cost!

GD
Gary D.
Camillus, NY
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017
Knowledgeable woman working the phone.
Fab

DN
Donald N.
Baldwinsville, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
Great service
Attentive to details. Staff went out of their way to accommodate my needs. Thank you

BW
Bob W.
Liverpool, NY
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Confidence and Security
Always prompt, efficient work and a pleasant relationship.