ReScore Reviews™ (2)
98% Would Recommend
Latest Review 14 days ago
Professional courteous timely
Would do business again.
Fixing airbags that were recalled
Got an appointment quickly and service was prompt. Service people were friendly and accommodating.
Very nice experience,Quality people@service
They took care of my Saab right away. Told me what the problem was, and the next step, and gave me an appointment I wanted.
Volkswagen Golf R
Five star service
Trust these guys to get it right.
These guys are the place to take your European car for repairs and maintenance. Consistently superior service. Fix it right the first time.
Pleased with efficiency and knowledge of staff.
New Hartford, NY
Friendly attention and great service per schedule.
I was in and out in less than an hour!
2006 Mimi Cooper
Car runs great
Great group of professionals here. Highly recommended shop
You can really do no better than this team. Cant say enough great things about the work and the people.
Would definitely recommend!
I had some recall work done at Upstate Imports and they are too far from home for me to use them regularly, but from my brief interaction, I highly recommend them. They were courteous, friendly, and helpful on the phone, the service was fast, and they have a very comfortable space in which to wait while work is being done.
Audi A5 Quattro
They made it easy
Did a great job on my A-5 , service and tune up, car runs great
Very satisfied with the repairs to my Audi. Great customer service.
Great service, comfortable waiting
This was my first time here- very friendly, knowledgeable service. The waiting room was comfortable and service was quick. I'll definitely return.
Knowledgeable and efficient. It's always fixed right!
I dive sometimes two hours in snow to get here. Once found they are the best resource for my Saabs
Always Great Auto Service
From the appointment setting with Tina and the personal interest taken by Matt, my decision to have our 2 vehicles serviced at Upstate Imports has been reconfirmed as the right decision each time I bring the cars to this facility for maintenance. The guys in the shop have the tools and most importantly, the knowledge, to get it done right the first time. I've never had a reason to take the vehicles back for a follow up correction. The staff at Upstate Imports get to know you and your vehicle and take a caring interest in both. Keep up the great work!
The staff really knew my vehicle inside and out. They were able keep me safe on the road with preventative maintinence done at a very affordable cost!
Knowledgeable woman working the phone.
Attentive to details. Staff went out of their way to accommodate my needs. Thank you
Confidence and Security
Always prompt, efficient work and a pleasant relationship.