ReScore Reviews™ (2)
Had a fairly involved repair on the X3 and the work was performed on time and as explained.
I've never seen the need to consider another shop for maintenance on either the BMW or Mercedes.
Emmit an I spoke about the the pricing and he was correct about the state inspection price of $10 and he was indeed overcharged and the oil that was used was of a very high quality and did cost more than his previous oil change last year due to a lesser quality that was used.
Emmit and I have come to an agreement and Emmit is being issued a credit towards his next needed repairs.
All done while I waited.
I count on the guys at Upstate Imports to keep our BMW and Mercedes in top form.
Never a problem with their services in the 5+ years I've been one of their customers.
Although it would've been more ideal to not go to the shop twice, I think Jeff handled things exactly how he should have: He solved the problem, provided excellent customer service, and tossed in something extra to make up for lost time. For that, he gets five-stars and a customer that will continue to go back to his shop!
Marvin was able to get me in and out quickly while I waited. Ice cold air now flows from the dash vents.
All set for summer driving! Thank you Upstate Imports!