Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

641 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 13 days ago

Reviews


DS
Daniel S.
Mc Lean, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Daniel said this business is fast and efficient. They always do a good job. He has never had to wait long for service, which is why he always goes to them.
This review was collected via phone interview by Customer Research Inc.

GO
Glenn O.
Bethesda, MD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2014 Category: Service
Glenn said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
DINA D.
Mc Lean, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014
efficient service
We find the staff to be excellent. We do have a concern about the high cost of oil changes.

HP
hans p.
Falls Church, VA
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014
Smooth Oil Change, Great Experience!
I was welcomed when I walked in the door and my oil change went very smooth. Great shop. Will be going back in 5,000 miles.

PT
PHILLIP T.
Falls Church, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2014
Great service in Falls Church
We've been taking our cars here for over 10 years. Great service, great mechanics.

MK
Michel K.
Ashburn, VA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Michel said this business was very nice. They were very friendly and professional.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Falls Church, VA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Mark said every time he or his family member goes to this business, it has been wonderful and he's happy dealing with them.
This review was collected via phone interview by Customer Research Inc.

CC
COLIN C.
Arlington, VA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014
Prompt and nice
Came in middle of the day no appointment and they got my oil changed quickly. Can't ask for more.
George A. from Valvoline Express Care responded on 06/11/2014

Thank you Colin for the great review. Don't forget about our "Friend Referral Program" that we are currently runnig which gives you a free oil change when you refer a family memeber or friend.


AW
Amanda W.
Arlington, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Amanda said this facility is efficient, and know who she is.
This review was collected via phone interview by Customer Research Inc.

DH
dustin h.
Falls Church, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014
Amazing staff and service
Valvoline Express Care in Falls Church has been our go to place for all of our cars for the past 8 years or so. They have always been quick, thorough and honest. They are very reasonably priced and don't try to sell you extra unnecessary services. Awesome place...Lewis is the best!!

PM
Pouya M.
Falls Church, VA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
Pouya said he was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

AB
allen b.
Arlington, VA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2014
Excellent service
They always give me excellent service

BB
BOB B.
Falls Church, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014
Great service
I am always impressed with the fair, reliable service I receive.

MS
Michella S.
Falls Church, VA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Service
Michella said this business is great and the personnel are nice. Her family has been going there for years. This business does the fastest oil change she has ever seen. The oil changes are done in 20 minutes.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Falls Church, VA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Service
John said he has been a customer of the business for ten years and loves them.
This review was collected via phone interview by Customer Research Inc.

JL
j p l.
Arlington, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2014
very friendly and honest staff
Fair prices and good service. thank you

MD
Mike D.
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Mike said the guys were nice. The service was quick. The business knew what it was talking about. The price for the tire rotation was a little high.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
Todd said this business is friendly, quick, and honest. He has not had one single issue with this business and never has to wait.
This review was collected via phone interview by Customer Research Inc.

ME
Mazin E.
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Mazin said the facility was really, really good.
This review was collected via phone interview by Customer Research Inc.

ZG
Zosimo G.
Falls Church, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014 Category: Service
Zosimo said he has been a customer at this business for a long time.
This review was collected via phone interview by Customer Research Inc.