Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

608 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


CH
Cindy H.
Falls Church, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Cindy said the manager was very nice. She was not charged for them taking a look at her vehicle. There was nothing wrong, and the service was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Falls Church, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Eric said the business was quick and honest.
This review was collected via phone interview by Customer Research Inc.

RD
Rachele D.
Alexandria, VA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Rachel said her visit to the business was easy and quick. The staff honored her online coupon with no questions.
This review was collected via phone interview by Customer Research Inc.

AA
Anna A.
Falls Church, VA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Anna said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

AG
Alison G.
Falls Church, VA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Alison said the business did a great job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
jennifer s.
Falls Church, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
Prompt and courteous
staff was quick and courteous and honored website coupon. I had an oil change done.

RS
Remy S.
Falls Church, VA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Remy said the service from the business was great and honest service.
This review was collected via phone interview by Customer Research Inc.

AD
Andres D.
Annandale, VA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Andres said the gentleman he worked with did an outstanding job and he was very nice. He really appreciates him being able to get him in on such short notice.
This review was collected via phone interview by Customer Research Inc.

JS
Jarryd S.
Falls Church, VA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018 Category: Service
Jarryd said the staff was professional, but the invoice was lacking detail.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Falls Church, VA
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Susan said everything was fine.
This review was collected via phone interview by Customer Research Inc.

JC
juan c.
Falls Church, VA
Chevrolet Aveo
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/01/2018
Expensive.
$166 for a single tyre 185/55 R15 is too much to pay. Even more when it was picked up and not mounted to the car.

MO
mary o.
Falls Church, VA
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2018
These guys are the best!
John, Mike and Luis are simply the best mechanics ever. They always have a solution for my old school volvo and help me keep it on the road!

CA
charles a.
Falls Church, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017
Quick and fair priced service
Quick and fair priced service

PS
Patricia S.
Sacramento, CA
Dodge Magnum
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Patricia said the staff was great and helpful. They tried to help her find a tire place, because her tire was bad.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Falls Church, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017
quick and easy service
George and his crew do a great job. I have been using Valvoline Express for years.

EU
Edward U.
Falls Church, VA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Edward said Louis is an excellent guy. He has good customer service and he does a beautiful job.
This review was collected via phone interview by Customer Research Inc.

TS
Ted S.
Nokesville, VA
INFINITI FX37
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/18/2017 Category: Service
Ted said he was not happy with this business. They would not take the coupon he presented.
This review was collected via phone interview by Customer Research Inc.

MH
Mustafa H.
Falls Church, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Mustafa said his experience was great and he left content. The staff had professional behavior.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
Mc Lean, VA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Mike said his experience was very quick and efficient.
This review was collected via phone interview by Customer Research Inc.

ON
Omar N.
Richmond, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Omar said the staff were efficient. They took care of everything.
This review was collected via phone interview by Customer Research Inc.