Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

608 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


PB
PATRICIA B.
Alexandria, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
AWESOME PLACE AND STAFF
Been a customer since 2013 and now my son has come for his very first oil change. It has been the same staff the entire time which has built a trusting relationship as well as I am NEVER there very long.

JG
Jim G.
Arlington, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Jim said the service is always quick. The staff are always nice and friendly.
This review was collected via phone interview by Customer Research Inc.

AM
Ashanti M.
Alexandria, VA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Ashanti said the service was good.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Falls Church, VA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
David said this business always does a good job and they are fast.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
Burke, VA
Chevrolet Prizm
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Patrick said he has been a customer of this business for several years and he can trust them to do great work. That's why he keeps going back. Their prices are great and he said he never feels that they've taken advantage of him.
This review was collected via phone interview by Customer Research Inc.

RE
rita e.
Falls Church, VA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
A/C
As always, Louis was able to have my A/C checked while I waited. I have nothing but positive comments about the staff at Express Care.

NP
Nick P.
Mc Lean, VA
Lexus GX 470
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
This review was collected via phone interview by Customer Research Inc.

AH
Anna H.
Washington, DC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Anna said they had fast, efficient service and the staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

SS
steve/ matt s.
Falls Church, VA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Very reliable, efficient and knowledgeable!
Have used for years. One of the few places we trust with our vehicles

FA
Fernando A.
Falls Church, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Fernando said this business takes great care of his vehicle right away. They know each other and have a good relationship.
This review was collected via phone interview by Customer Research Inc.

RM
Rakibul M.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Rakibul said they are great. The service was really good and they are honest.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Gainesville, VA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Anthony said the business was friendly, fast and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JA
Julia A.
Arlington, VA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Julia said this business was nice and efficient but they were not able to complete her service.
This review was collected via phone interview by Customer Research Inc.

EG
Erol G.
Falls Church, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Erol said this business was very nice and they explained everything to him very well.
This review was collected via phone interview by Customer Research Inc.

RJ
ronald j.
Falls Church, VA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017
Fast, Friendly service. Years of car experience and affordable prices
Valvoline Express Care one of the best auto repair shops in northern Virginia.

CF
Caisee F.
Falls Church, VA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Caisee said the business has always been really good. They are communicative and proactive. They fix her vehicle with an eye to the future.
This review was collected via phone interview by Customer Research Inc.

PP
PABLO P.
Arlington, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Don't go anywhere else
They consistently provide high quality and quick service. I've only used them for oil changes but as a result of how they treat me, my car, and how quickly, I wouldn't hesitate to see them for other services, too. I never think twice about where to take my car for an oil change.

MP
MICHAEL/PATRICK P.
Falls Church, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Brakes
Had a late night problem with a stuck caliper, dropped off early morning and was contacted early with explanation and estimate. Work was done quickly and efficiently. Great job by all as usual.

RI
Ricardo I.
Falls Church, VA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Ricardo said the experience was great. Everyone did great.
This review was collected via phone interview by Customer Research Inc.

FC
Fatima C.
Alexandria, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Fatima said they attended to her very well. She was spoken to very respectfully.
This review was collected via phone interview by Customer Research Inc.