Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

617 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


YD
Youssef D.
Virginia
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/01/2014 Category: Service
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.
George A. from Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.


JW
Jackie W.
Sterling, VA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jackie said the staff were good, she trusts them, and they provided all around good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mathew S.
Falls Church, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Mathew said he really likes this place. He deals with Luis and he is amazing.
This review was collected via phone interview by Customer Research Inc.

PM
Payman M.
Falls Church, VA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Payman said the staff took care of his issue in a timely manner and they honored the warranty.
This review was collected via phone interview by Customer Research Inc.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great people. Great service.
One of the best businesses in Falls Church. Staff is professional, kind and consistent. Strongly recommend.

TE
Tatiana E.
Falls Church, VA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tatiana said, this business was fast, quick and helpful.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
Falls Church, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Alex said he likes this business better than others, like Jiffy Lube. He likes that he can stay in his vehicle, as it's being serviced.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Falls Church, VA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Anthony said the service is quick, and they don't push things he doesn't need.
This review was collected via phone interview by Customer Research Inc.

JS
Joleen S.
Manassas, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Joleen said that the place is quick and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

SK
Stan K.
Takoma Park, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Stan said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
saad a.
Falls Church, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Excellent customer service
They did great job, because of the smart mechanic they have

RB
Radha B.
Mc Lean, VA
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2018 Category: Service
Radha said business was good but his air conditioner was not properly fixed the first time he took his vehicle in.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Mc Lean, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Robert said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BL
Brittany L.
Washington, DC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Brittany said the staff is super helpful and accommodating and nice.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Falls Church, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Joe said they did a great job.
This review was collected via phone interview by Customer Research Inc.

ND
Naghmeh D.
Mc Lean, VA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Naghmeh said she's used this business for a long time. The employees were honest, provided good service, and completed the work on time.
This review was collected via phone interview by Customer Research Inc.

EU
Edward U.
Falls Church, VA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Edward said the service was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Richard said he went into the business right before closing, and the staff were still able to fit him in before they closed for the day, which was really nice of them to do.
This review was collected via phone interview by Customer Research Inc.

DZ
Daniel Z.
Mc Lean, VA
Volkswagen Rabbit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Daniel said it was very convenient and well performed. They were fast and good. The mechanic explained the service.
This review was collected via phone interview by Customer Research Inc.

LW
Lindsay W.
Fairfax, VA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Lindsay said the employees were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.