Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

632 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


YD
Youssef D.
Virginia
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/01/2014 Category: Service
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.
George A. from Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.


SC
susan c.
Mc Lean, VA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Engine light ignited and blinking
Repair was done in a timely and efficient manner.

CR
CHRIS R.
Falls Church, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Clear and reliable service
The mechanics clearly communicate what the problem is and your options to resolve it. Prices are clear and reasonable.

DH
David H.
Falls Church, VA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
David said the business is very helpful and they work quickly.
This review was collected via phone interview by Customer Research Inc.

BA
Bashir A.
Chantilly, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bashir said this business was professional.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Falls Church, VA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Joe said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DK
DENYSE K.
Vienna, VA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
I keep coming back to this establishment because of Lewis, he is a great guy, honest & always helpful
Lewis is the face of this establishment, he IS the ONLY reason I've been coming for here for years. He is honest & always takes the time to explain and help understand any issues.

Verified Customer
Falls Church, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Good experience
Went for an oil change and they started working on my car immediately. The employees were very nice, nothing negative to say

PB
PATRICK B.
Washington, DC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Quick, friendly, and affordable
Yet another great visit to on Valvoline in Falls Church. The staff is friendly, honest, and very good at what they do. I drive out of my way just to come here to get my car serviced because they’re that good. I always appreciate the work they do. Will be back!

TL
Thomas L.
Arlington, VA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Thomas said the business is very informative. They provide quick service and this business is conveniently close to his home.
This review was collected via phone interview by Customer Research Inc.

HS
Habiba S.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Habiba said they got her in and out.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Washington, DC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mike said the employees provided good service. They completed the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VM
Vuivil M.
Falls Church, VA
INFINITI I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Vuivil said they give him the best service possible. He trusts them..
This review was collected via phone interview by Customer Research Inc.

CA
carlos a.
Annandale, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great people, great service
For first time experience I can definitely endorse this place for any service in your car, I had a very warm welcoming and the gentleman at the desk was very helpful, definitely this is too of the line service.. no doubt

SS
Sara S.
Falls Church, VA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Sara said the staff worked really fast, but she stated she felt like the work was overpriced.
This review was collected via phone interview by Customer Research Inc.

FM
Farouk M.
Falls Church, VA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Farouk said every thing was good at this business.
This review was collected via phone interview by Customer Research Inc.

JW
Jackie W.
Sterling, VA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jackie said the staff were good, she trusts them, and they provided all around good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mathew S.
Falls Church, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Mathew said he really likes this place. He deals with Luis and he is amazing.
This review was collected via phone interview by Customer Research Inc.

PM
Payman M.
Falls Church, VA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Payman said the staff took care of his issue in a timely manner and they honored the warranty.
This review was collected via phone interview by Customer Research Inc.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great people. Great service.
One of the best businesses in Falls Church. Staff is professional, kind and consistent. Strongly recommend.