Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

547 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
Youssef D. ReScore Review on 10/15/2014
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.

DAWN/danny M. on 01/17/2018
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"Great shop!"
These guys are amazing, very honest, great work ! Would definitely recommend this shop for good honest work!
Vehicle: Kia Sorento
Service Date: 01/15/2018
Review Created: 01/17/2018 10:36 AM
Eric S. on 01/15/2018
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Eric said the business was quick and honest.
Vehicle: Honda Civic
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Rachele D. on 01/11/2018
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Rachel said her visit to the business was easy and quick. The staff honored her online coupon with no questions.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/29/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Alison G. on 01/10/2018
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Alison said the business did a great job and it was done in a timely manner.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Anna A. on 01/10/2018
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Anna said the business provided quick service.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/30/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
jennifer s. on 01/07/2018
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"Prompt and courteous"
staff was quick and courteous and honored website coupon. I had an oil change done.
Vehicle: Honda Pilot
Service Date: 12/19/2017
Review Created: 01/07/2018 02:21 PM
Remy S. on 01/05/2018
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Remy said the service from the business was great and honest service.
Vehicle: Kia Optima
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Andres D. on 01/05/2018
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Andres said the gentleman he worked with did an outstanding job and he was very nice. He really appreciates him being able to get him in on such short notice.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Jarryd S. on 01/04/2018
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Jarryd said the staff was professional, but the invoice was lacking detail.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Susan B. on 01/04/2018
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Susan said everything was fine.
Vehicle: Mazda CX-9
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
juan c. on 01/01/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Expensive."
$166 for a single tyre 185/55 R15 is too much to pay. Even more when it was picked up and not mounted to the car.
Vehicle: Chevrolet Aveo
Service Date: 12/29/2017
Review Created: 01/01/2018 05:40 PM
mary o. on 01/01/2018
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"These guys are the best!"
John, Mike and Luis are simply the best mechanics ever. They always have a solution for my old school volvo and help me keep it on the road!
Vehicle: Volvo 240
Service Date: 12/30/2017
Review Created: 01/01/2018 11:19 AM
charles a. on 12/23/2017
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"Quick and fair priced service"
Quick and fair priced service
Vehicle: Mazda MX-5 Miata
Service Date: 12/21/2017
Review Created: 12/23/2017 01:54 AM
Patricia S. on 12/21/2017
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Patricia said the staff was great and helpful. They tried to help her find a tire place, because her tire was bad.
Vehicle: Dodge Magnum
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL S. on 12/19/2017
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"quick and easy service"
George and his crew do a great job. I have been using Valvoline Express for years.
Vehicle: Toyota 4Runner
Service Date: 12/18/2017
Review Created: 12/19/2017 07:24 PM
Edward U. on 12/19/2017
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Edward said Louis is an excellent guy. He has good customer service and he does a beautiful job.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Ted S. on 12/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Ted said he was not happy with this business. They would not take the coupon he presented.
Vehicle: INFINITI FX37
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Mustafa H. on 12/12/2017
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Mustafa said his experience was great and he left content. The staff had professional behavior.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/09/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Mike Z. on 12/07/2017
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Mike said his experience was very quick and efficient.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 547 in total