Reviews
YD
Youssef D.
Virginia
BMW 328i
Verified
ReScore Review™
Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
George A. from Valvoline Express Care responded on 10/09/2014
Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.
SC
susan c.
Mc Lean, VA
Lexus ES 350
Verified
Engine light ignited and blinking
Repair was done in a timely and efficient manner.
Recommended
CR
CHRIS R.
Falls Church, VA
Ford Focus
Verified
Clear and reliable service
The mechanics clearly communicate what the problem is and your options to resolve it. Prices are clear and reasonable.
Recommended
DH
David H.
Falls Church, VA
Jeep Liberty
Verified
David said the business is very helpful and they work quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
BA
Bashir A.
Chantilly, VA
Toyota Corolla
Verified
Bashir said this business was professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Joe L.
Falls Church, VA
Kia Optima
Verified
Joe said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DK
DENYSE K.
Vienna, VA
GMC Terrain
Verified
I keep coming back to this establishment because of Lewis, he is a great guy, honest & always helpful
Lewis is the face of this establishment, he IS the ONLY reason I've been coming for here for years. He is honest & always takes the time to explain and help understand any issues.
Recommended
Verified Customer
Falls Church, VA
Ford Focus
Verified
Good experience
Went for an oil change and they started working on my car immediately. The employees were very nice, nothing negative to say
Recommended
PB
PATRICK B.
Washington, DC
Jeep Wrangler
Verified
Quick, friendly, and affordable
Yet another great visit to on Valvoline in Falls Church. The staff is friendly, honest, and very good at what they do. I drive out of my way just to come here to get my car serviced because they’re that good. I always appreciate the work they do. Will be back!
Recommended
TL
Thomas L.
Arlington, VA
Subaru Legacy
Verified
Thomas said the business is very informative. They provide quick service and this business is conveniently close to his home.
Recommended
This review was collected via phone interview by Customer Research Inc.
HS
Habiba S.
Falls Church, VA
Toyota Camry
Verified
Habiba said they got her in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
MH
Mike H.
Washington, DC
Ford Explorer
Verified
Mike said the employees provided good service. They completed the work in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
VM
Vuivil M.
Falls Church, VA
INFINITI I35
Verified
Vuivil said they give him the best service possible. He trusts them..
Recommended
This review was collected via phone interview by Customer Research Inc.
CA
carlos a.
Annandale, VA
Honda CR-V
Verified
Great people, great service
For first time experience I can definitely endorse this place for any service in your car, I had a very warm welcoming and the gentleman at the desk was very helpful, definitely this is too of the line service.. no doubt
Recommended
SS
Sara S.
Falls Church, VA
Honda Civic Coupe
Verified
Sara said the staff worked really fast, but she stated she felt like the work was overpriced.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Farouk M.
Falls Church, VA
Honda Accord Sdn
Verified
Farouk said every thing was good at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
Jackie W.
Sterling, VA
Jeep Patriot
Verified
Jackie said the staff were good, she trusts them, and they provided all around good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mathew S.
Falls Church, VA
Ford Fusion
Verified
Mathew said he really likes this place. He deals with Luis and he is amazing.
Recommended
This review was collected via phone interview by Customer Research Inc.
PM
Payman M.
Falls Church, VA
Chevrolet Cruze
Verified
Payman said the staff took care of his issue in a timely manner and they honored the warranty.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
trish r.
Falls Church, VA
Toyota Camry
Verified
Great people. Great service.
One of the best businesses in Falls Church. Staff is professional, kind and consistent. Strongly recommend.
Recommended