Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

582 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago
Youssef D. ReScore Review on 10/15/2014
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.

Joe L. on 04/20/2018
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Joe said the staff was very personable and took care of his vehicle right away. The guys were really good and he has used them in the past.
Vehicle: Kia Optima
Category: Service
Service Date: 04/06/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Abby L. on 04/18/2018
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Abby said it was fine service.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 04/16/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Jonathan C. on 04/13/2018
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Jonathan said the staff provided good customer service.
Vehicle: Subaru Impreza Wagon
Category: Service
Service Date: 03/27/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Alfred D. on 04/13/2018
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Alfred said everything was okay, he was given information and he got good service. They're very nice and the customer service from Anthony was exceptional.
Vehicle: Dodge Nitro
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
robert D. on 04/12/2018
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Robert said they provide exceptional service. He said the staff is good and he trusts their work..
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 03/27/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Aziz B. on 04/10/2018
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Aziz said he is a repeat customer and the business is good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/28/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Yehundi S. on 04/07/2018
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Yehundi said the staff were honest and communicated well. They called and explained the service, then kept her well-informed during the process.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
James Y. on 04/07/2018
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James said he would recommend this business for service.
Vehicle: Lexus LX 470
Category: Service
Service Date: 03/30/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
hanni/BRAIN w. on 04/06/2018
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"Service"
Lewis is our go to as he is responsive, knowledgeable, and I appreciate his get the shit done attitude. You don’t fine this kind of service in this area.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 04/03/2018
Review Created: 04/06/2018 08:11 AM
Robert M. on 04/04/2018
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Robert said the staff is always very courteous, reliable, friendly, and it gets the job done.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
christopher h. on 03/31/2018
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"Quick & Solid Service"
They had good pricing plus coupons. The service was fast and we were in and out in a jiffy which was super convenient. They also gave both of my daughters coloring books which kept them very occupied! Highly recommend if you’re in the area
Vehicle: GMC Acadia
Service Date: 03/30/2018
Review Created: 03/31/2018 09:01 PM
FADY J. on 03/26/2018
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"Car service"
As usual I am very pleased with valavoline express customer service. .
Vehicle: BMW 6 Series
Service Date: 03/24/2018
Review Created: 03/26/2018 04:54 AM
Adu B. on 03/21/2018
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Adu said the service is good and the staff is so nice. They all talked to him, and it was very nice.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/16/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
anthony l. on 03/20/2018
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"Awesome service, as always "
I get all my service done here, these guys are awesome at what they do
Vehicle: Nissan Versa
Service Date: 03/08/2018
Review Created: 03/20/2018 06:20 PM
John G. on 03/07/2018
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John said the service was prompt and the staff did a great job. He brought his vehicle in with little notice, and they were able to take care of the issues really quickly with a good level of competency.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 02/24/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Gena W. on 03/05/2018
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"Oustanding Service"
They recently replaced my alternator/connectors, and they always provide outstanding service. Highly recommended!
Vehicle: Nissan Murano
Service Date: 03/03/2018
Review Created: 03/05/2018 06:33 AM
Paula A. on 03/05/2018
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Paula said everything was great. She appreciates that the staff were honest.
Vehicle: Kia Spectra
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Cynthia P. on 03/05/2018
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Cynthia said she was thrilled with her service. She was treated well and received quality work.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
AUBREY L. on 03/04/2018
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"Great service!"
The guy was very nice, and they were quick. Will definitely be back!
Vehicle: Nissan Versa
Service Date: 03/02/2018
Review Created: 03/04/2018 08:52 AM
Displaying Review 1 - 20 of 582 in total