Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

510 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
Youssef D. ReScore Review on 10/15/2014
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.

Anurag J. on 10/16/2017
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Anurag said the service was pretty fast and his vehicle is running smoothly. Scott was pretty nice and the staff gave him good advice.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/07/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
LISA T. on 10/11/2017
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"Trusting"
great experience as always. I never feel like I'm getting cheated there. Luis and Mikey are awesome!!!!
Vehicle: Ford Focus
Service Date: 10/07/2017
Review Created: 10/11/2017 06:14 AM
Naghmeh D. on 10/11/2017
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Naghmeh said the employees are always courteous. They are honest with their work. The service was very well done.
Vehicle: Scion tC
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 10/02/2017
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"Great Service"
Staff is very helpful and the service is great. I've been going here for over a decade. The customer service is top notch.
Vehicle: Nissan Altima
Service Date: 09/30/2017
Review Created: 10/02/2017 07:24 PM
george d. on 09/29/2017
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"Trustworthy and skilled"
I have been coming here for about three years for routine maintenance. I have always found the staff very friendly, competent, and trustworthy. Most recently, my car developed a rattle in the suspension. John correctly diagnosed it and fixed it for a very reasonable price. This is my go to place for any car issue.
Vehicle: Honda Pilot
Service Date: 09/28/2017
Review Created: 09/29/2017 06:54 PM
Chloe P. on 09/26/2017
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Chloe said they are always very nice and honest when she goes there.
Vehicle: Nissan Rogue
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Moises F. on 09/26/2017
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Moises said this business provided good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Josh B. on 09/22/2017
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Josh said he thought the service was a little expensive.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
mary o. on 09/19/2017
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"The guys d id it again"
Th e diagnosed and replaced my rusty old muffler and tailpipe in no time at all and with a reasonable cost.
Vehicle: Volvo 240
Service Date: 09/16/2017
Review Created: 09/19/2017 01:34 PM
DAWN/danny M. on 09/16/2017
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"Love this place!"
Love the guys, always get excellent service, you know when you go there you are always going to get honest estimates and a job well done! I recommend Valvoline to all my friends!
Vehicle: Kia Sorento
Service Date: 09/15/2017
Review Created: 09/16/2017 07:00 AM
Brian G. on 09/15/2017
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Brian said the service was good at the business and the employees are good. They were quick and efficient. The prices were good, and he has recommended them to others.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 09/14/2017
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John said this business is fantastic and the people are great.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Ataya S. on 09/07/2017
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Ataya said he was happy with the service this business provided.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
jamie f. on 09/05/2017
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"Honest and excellent service!"
As a female I dread getting an oil change. Every time I leave with a list of things that they claim are wrong with my car, but once I take it to my family's auto repair shop (which is far), I find out that they're all lies. I've never once been to a place where they actually told me "for the amount of miles you have on your SUV, it's in great shape". Thank you so much for your honest service! Although you are out of the way, I refuse to go anywhere else for an oil change after my wonderful experience with your shop!
Vehicle: Jeep Grand Cherokee
Service Date: 08/21/2017
Review Created: 09/05/2017 02:41 PM
Nancy H. on 09/01/2017
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Nancy said this business was fast and they did the job.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 08/19/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
RAKIBUL M. on 08/27/2017
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"Easy tire rotation"
Quick job after walking in without appointment. Appreciated the flexibility.
Vehicle: Toyota Camry
Service Date: 08/25/2017
Review Created: 08/27/2017 08:29 AM
THOMAS V. on 08/24/2017
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"Great service, good pricing. "
Jay always handles my repairs and oil changes, he's very reliable and gives me a good price every time.
Vehicle: Ford Ranger
Service Date: 08/22/2017
Review Created: 08/24/2017 06:38 AM
Ben L. on 08/21/2017
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Ben said this business was courteous, quick and did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
trish r. on 08/19/2017
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"Great people - great service"
Wouldn't go anywhere else!
Vehicle: Toyota Camry
Service Date: 08/11/2017
Review Created: 08/19/2017 04:01 PM
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