Reviews


Definitely recommend!
Hi, Debra!
We are so happy to hear our service center and your service adviser, Ben, took such great care of you and your 2019 Hyundai Santa Fe when you were recently in for service! We truly pride ourselves on an exceptional experience every time you are here! Keeping you and your Hyundai safely on the road is our top priority and we are always here to help do just that!
We would also like to thank you for taking the time to return our survey with a perfect 5 Star score! It really is appreciated by all of us here! Especially the service center! As always, thank you for your valued business and we look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Thank you!
Jan B
Hi, Janet!
Your kind words mean the world to all of us here at Van Horn Hyundai Service! We are so thankful to have you as part of our Van Horn family and pride ourselves on the care we take of our guests and their vehicles! Your peace of mind and trust in our recommendations is of utmost importance to us! We truly strive for an exceptional experience that you can count on, every time you are here!
As always, thank you for choosing us and we look forward to seeing you and your 2014 Hyundai Elantra next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hi, Nancy!
Your kind words mean so much to us here at Van Horn Hyundai Service! It is always a pleasure to see you both! We know that every great experience starts with a great staff, and we are so lucky to have such an amazing team here! We are so thankful for your continued patronage in our service and sales departments and look forward to helping you maintain your vehicles for years to come!
As always, we look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hi, Wayne!
We are so happy to hear you have had great service at all of your visits with your 2019 Hyundai Kona! Our biggest thanks for taking the time to return our survey with a perfect 5 Star score! We truly strive for exceptional experiences every time you are here! We are here to help keep your vehicle in tip-top shape and safely on the road for years to come!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello Jane,
Thank you for taking the time to return our survey. Your feedback is greatly appreciated. I am please to hear all went well on your recent visit to our service department, and appreciate your kind words about your experience. Please contact me if you need anything else. Have a great day!
Kevin Geldreich - Service manager

Hello Jolene,
Thank you for speaking with me earlier today. I am glad to hear that your Sonata is running well and hopefully the issue with the knock sensor is now resolved. We appreciate your understanding as it relates to the second repair.
Have a good day,
Kevin Geldreich - Service manager

Hi, Debra!
We know a great experience starts with a great staff! Our biggest thanks for the kind feedback and for taking the time to return our survey with a perfect 5 Star score! We are so happy to see you had a great visit when you were recently in with your 2020 Hyundai Santa Fe! We truly strive for exceptional experiences every time you visit us! We are here to help keep your vehicle in tip-top shape and safely on the road for years to come!
As always, thank you for choosing us and we look forward to seeing you next time!
Niki Mand
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello, Jim!
We are so happy to hear Ben and Logan took such great care of you and your vehicle when you were recently in for service with your 2008 Hyundai Accent! We truly care about you, your vehicle, and every experience here at Van Horn Hyundai of Fond du Lac!
Thank you for taking the time to return our survey with a perfect 5 Star score! It truly is appreciated by all of us here at Van Horn Hyundai of Fond du Lac! As always, we thank you for your valued business and look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello!
We are so happy to hear that you are loving your new Ioniq Hybrid! We are here to provide an exceptional experience from sales to service and back again!
Thank you for taking the time to return our survey with a perfect 5 Star score! It truly is appreciated by all of us here at Van Horn Hyundai of Fond du Lac! As always, we thank you for your valued business and look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello,
Thank you for taking the time to speak with me about the collision error issue with your vehicle. Although it has been intermittent, I am glad you will be bringing back in for our technicians to reinspect; and hopefully get some resolution. Rest assured, not only is your safety, but complete satisfaction is my highest priority. I am sorry this has taken longer than usual to repair, however sometimes intermittent concerns are difficult to repair immediately.
See you tomorrow,
Kevin Geldreich - Service Manager
920-924-0000

Hi, Jim!
We are so happy to offer awesome amenities like complimentary shuttles for our guests to make their visits as seamless as possible! Our sincerest thanks for taking the time to return our survey with a perfect 5 Star score! We are so happy to see you had a great experience when you were recently in for service with your 2018 Hyundai Tucson! We truly strive for an exceptional visit every time you are here!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hi, Gloria!
Fast and friendly service are two things we pride ourselves on here! We are so happy to hear about your great experience when you were recently in with your 2018 Hyundai Kona! Your continued patronage means the world to our service team here at Van Horn Hyundai of Fond du Lac! We truly pride ourselves on fantastic customer service, matched with honesty and integrity, and an overall experience that exceeds all expectations!
As always, thank you for choosing us and we will look forward to seeing you and your Hyundai next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello!
We cannot thank you enough for your continued patronage throughout the years! It means the world to all of us here at Van Horn Hyundai of Fond du Lac! We are truly in the business of providing an exceptional experience and keeping your Hyundai in tip-top shape for years to come! We would also like to extend our thanks for taking the time to return our survey with a perfect 5 Star score!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Service Coordinator
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500

Hello,
Thank you for taking the time to speak with me today about your concerns with the Palisade. I will contact you as we agreed when we have another Palisade to compare with. In addition we will readdress the headrest concern as well. Again, thank you for your time today. I am looking forward to getting these issues resolved.
Kevin Geldreich
Service Manager
920-924-0000
Hello Tracy,
Thank you for allowing me the time today to go over your vehicle and finally compare with another like model Palisade. Hopefully, the headrest procedure will work to your satisfaction. Please let me know if there is anything I can assist with in the future. Have a great day!
Kevin Geldreich - Service Manager
Hello Tracy,
Thank you for the re-score and I am glad we have resolved a portion of your initial issues. Please keep me posted on the headrest situation.
Kevin Geldreich - Service manager