Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,364 Reviews)

ReScore Reviews™ (109)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
91% Would Recommend
100% Business Response
Latest Review 30 minutes ago

Reviews


HV
Harold V.
Carrollton, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020 Category: Service
Service
Service, even in these challenging times, went well and quickly.

VL
Vicki L.
Mesquite, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020 Category: Service
Great Dealership
They seemed to take precautions due to the COVID-19 and I appreciated that. Darold is awesome and I appreciate his willingness to help out. Think they did a great job under the current circumstances.
DAROLD L O., Service Director from Van Hyundai responded on 04/03/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


AH
Ann H.
Coppell, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Excellent dealership
Outstanding customer service
DAROLD L O., Service Director from Van Hyundai responded on 04/01/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


Verified Customer
Addison, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2020 Category: Service
NA
NA
DAROLD L O., Service Director from Van Hyundai responded on 03/30/2020

Thank you for your 3 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible.I will bring this to the attention of the service manager. Thank you again and we look forward to seeing you in the service department.

Jenfier Ohlemacher
Service Department


CB
Corinna B.
Lewisville, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020 Category: Service
Great service
I truly appreciate the professionalism, and service I received at Van Hyundai, and my service advisor, Quincy, was exceptional.
DAROLD L O., Service Director from Van Hyundai responded on 03/26/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


LK
Larry K.
Carrollton, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020 Category: Service
Service
Excellent service!
DAROLD L O., Service Director from Van Hyundai responded on 03/21/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


EV
Emily V.
Wylie, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2020 Category: Service
Great customer care
My service Manger Susan really made sure I was informed about the time and cost of each repair. She check in with my when I wasn’t on site, (previous repair).
This time she let me when repairs s would be finished and waited with me until I got my car back
DAROLD L O., Service Director from Van Hyundai responded on 03/20/2020

Thank you for your 4 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


Verified Customer
Van Alstyne, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
Excellent service
Excellent service and very friendly staff. They take care of their customers!
DAROLD L O., Service Director from Van Hyundai responded on 03/19/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


ST
Scott T.
The Colony, TX
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Customer service
The people took good care of me in a fast manner
DAROLD L O., Service Director from Van Hyundai responded on 03/19/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


ST
Scott T.
The Colony, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
The customer service
Everyone was very helpful and did everything they could to make the experience a good one
DAROLD L O., Service Director from Van Hyundai responded on 03/19/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


AM
Anisa M.
Mc Kinney, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Super stars
Thanks for ALWAYS making my visit delightful beginning with customer service to the auto matance 🙂
DAROLD L O., Service Director from Van Hyundai responded on 03/19/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


AN
Adriana N.
Carrollton, TX
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Good service
The only two complaints I have were the valet service and the fact that I had an appointment and an oil change took about three hours
DAROLD L O., Service Director from Van Hyundai responded on 03/18/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


CA
Cesar A.
Lewisville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Excellent service
She was very professional and got me in and out fast
DAROLD L O., Service Director from Van Hyundai responded on 03/18/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


Verified Customer
Plano, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Good people
Friendly staff that made the visit pleasant.
DAROLD L O., Service Director from Van Hyundai responded on 03/18/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028


Verified Customer
Dallas, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Can Hyundai Service
Great customer support and experience. Great team!
DAROLD L O., Service Director from Van Hyundai responded on 03/18/2020

Thank you for your 5 Star survey. We strive to make each customer experience here at Van Hyundai as easy as possible. Thank you again and we look forward to seeing you in the service department.

Darold Ohlemacher
Service Director 
214-923-1028