100% Would Recommend
Latest Review 7 days ago
TERRY T. on 10/16/2017
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"Quick, friendly service"
I had no way of dropping off my car so had to wait for it. They were able to order a part and do the servicing within an hour. This was much faster than I thought. Friendly people, too.
Vehicle: Subaru Outback
Service Date: 10/13/2017
Review Created: 10/16/2017 10:48 AM
Steve V. at Vans Automotive responded on 10/16/2017

THANKS Terry, I will put that part in stock now.

Monica S. on 10/16/2017
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Monica said this business has excellent service.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
JOYCE P. on 10/08/2017
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"Great service"
In for an oil change, service was great and timely.
Vehicle: Dodge Pickup
Service Date: 10/06/2017
Review Created: 10/08/2017 09:17 AM
FRANK J. on 10/01/2017
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"Pro-Service, honesty"
Steve runs his business professionally and honestly. Excellent communication with customer.
Vehicle: Dodge Grand Caravan
Service Date: 09/20/2017
Review Created: 10/01/2017 08:09 PM
Steve V. at Vans Automotive responded on 10/01/2017

Thanks Frank. I hope the vehicle holds up another 6 months.

KATHI D. on 09/30/2017
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"Very pleased"
I enjoyed getting a brief lesson in the brake system & becoming more knowledgeable.
Vehicle: Scion xB
Service Date: 09/29/2017
Review Created: 09/30/2017 05:46 PM
Steve V. at Vans Automotive responded on 10/01/2017

Thanks for  your business and we look forward to serving you in ,the future!

Zach R. on 09/29/2017
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Zach said the business got to the issue and fixed his vehicle. He said the business was polite and explained everything in a very understandable way.
Vehicle: Ford F-150
Category: Service
Service Date: 09/21/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 10/02/2017

Thanks for your business! Bring in for service to ensure safe,  trouble free driving.

John H. on 09/26/2017
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John said this business treated him well and they did an excellent job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth F. on 09/26/2017
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Spoke with Elizabeth's mother. She said the staff was helpful, honest, trustworthy and knowledgeable. The staff helped in every way they could.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/19/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
JOE C. on 09/21/2017
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"Great Service"
The guys at Vans are great! Highly recommend
Vehicle: Ford RV Cutaway
Service Date: 09/20/2017
Review Created: 09/21/2017 10:10 PM
Steve V. at Vans Automotive responded on 09/22/2017

Thanks for your business

Charles D. on 08/30/2017
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Charles said the business took care of everything they needed to. The price was a little high, but they did a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/08/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
GARY S. on 08/13/2017
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"Water pump on 2002 Envoy"
Steve was very helpful, and finished all of the work early and at the estimated price. I trust Van's.
Vehicle: GMC Envoy
Service Date: 07/31/2017
Review Created: 08/13/2017 07:58 PM
LYNN E. on 08/11/2017
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"Very honest!"
I will always go back to see Steve and Ben!
Vehicle: Ford F-150
Service Date: 08/08/2017
Review Created: 08/11/2017 02:32 PM
Cory B. on 07/31/2017
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Cory said he received quick service.
Vehicle: Ford F-150
Category: Service
Service Date: 06/29/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Claudiu P. on 07/29/2017
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Claudiu said he had the best overall service. He was happy the employees fixed the problem and everything was good. The price was good for the job.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 07/06/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 09/13/2017

Thanks for your business and review. We would welcome you to have us service your vehicles on a regular schedule.Happy motoring!

Georgette G. on 07/28/2017
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Spoke with Larry. He said this business has excellent service. Steve is a stand up guy.
Vehicle: Ford Ranger
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Craig W. on 07/26/2017
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Craig said this is the best business he has ever come across in his life.
Vehicle: Ford Bronco
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/28/2017

Thanks for your business and support!

Dan N. on 07/25/2017
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Dan said he asked the employee about a price on a drive line and even gave him the serial number. The employee ordered the part but Dan did not ask him too. It wasn't a win situation for anybody. He has known the employee for 35 years.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/13/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/26/2017

First off Dan I am the person you spoke with Steve Vanlandingham Owner not employee so you don't know me very well. Second I dealt with the wrong parts you supplied twice & I then researched replacement parts as well as having a driveshaft shop tell me the shaft was not rebuildable which I relayed per phone to the vehicle owner and son. In that conversation I gave a quote of $715 +tax and got an OK as I would have never ordered a drive shaft without consent. Shaft arrived, you all then declined and the old driveshaft was returned as you had the old joints. You were not charged a dime for the time I spent. What else could I have done? You handed off the ok to the other two , a loss of communication and no one person told me different.

Derrick C. on 07/25/2017
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Derrick said everything worked out just fine.
Vehicle: Ford Flex
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Denny S. on 07/20/2017
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Denny said this business is good and their service is great.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/17/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/26/2017

Thanks denny, How about make us your ONE STOP service center??

DANNY C. on 07/15/2017
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"They know what they're doing!"
Each time I take in a vehicle, I have a list of items to check or do. They always do it. Quite often, their check of the item determines there is no issue (like "check brakes.") If there is something to be repaired, they call and tell me, and provide the estimated price range. When I pick up the vehicle, it is always within the range quoted, and they take great pains to show me the removed part and show me the failure. These guys are exactly what you want your vehicle maintenance technicians to be.
Vehicle: Ford Transit Connect
Service Date: 07/13/2017
Review Created: 07/15/2017 10:29 AM
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