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Vic's Tire & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,739 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Vic's Tire & Auto Center is conveniently located in Fort Smith, Arkansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Vic's Tire & Auto Center is conveniently located in Fort Smith, Arkansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(479) 452-3118

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
7834 Rogers Ave Fort Smith, AR 72903
Vic's Tire & Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,739 Reviews)

PC
Patty C.
Fort Smith, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2013
verified customer Verified Customer
Category: Service
Patty said her vehicle was having an issue with the oil pressure. They called her two days after she dropped her vehicle off and she was told the vehicle was fixed. After she left the business, she noticed that the vehicle was behaving the same as it did before it was repaired. The business told her that the issue could not be resolved and that the mechanic would not be back until after the weekend. She was very upset that the business returned the vehicle in the same condition and that they did not tell her that it could not be repaired. She would not recommend this business to others based on this experience.
Not Recommended
Rick G. from Vic's Tire & Auto responded on 08/05/2013 09:03 AM

not sure what the isssue causing oil pressure gauge to fluctuate. Installed new oil pressure switch then test drove for 20 minutes. The gauge did not fluctuate. Thinking the issue was resolved we phoned the customer to pick up the vehicle. She phoned about 30 minutes later and said the gauge was fluctuating again. I informed her the mechanic would not be at work again until after the weekend.  She was give the option of leaviing the vehicle here until then or returning it on Monday. She deciced to have another repair facility inspect it.  I have no control over her decision.

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