Victorville Hyundai

Good morning!

Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We have implemented many changes over the last several months in an effort to improve the overall customer experience. I am so very please to see that Allan was able to meet, even possibly exceed your expectations!

If there is anything I can personally assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning!

Thank you so much for your kind words, but more importantly for being a valued member of our Victorville Hyundai Family.

We are so glad that you were able to utilize our Concierge Services and meet Norman. He has been such a great addition to our Service Team!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good afternoon!

Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We have been implementing many changes over the last few months in an effort to improve the overall customer experience; I am pleased to see that Bobby was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good Afternoon!

Thank you so much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We have implemented many changes over the last several months in an effort to improve the overall customer experience; I am so pleased to hear that our Service Team was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning.

Thank you so much for your feedback. We were very concerned to hear that you did not have a good visit with us.

Our Service Manager, Dan Feldman, will be reaching out to you within the next 24 hours to discuss what happened and hopefully resolve any outstanding concerns you may have.

Sincerely,

Hi Valare,

Thank you for taking the time to speak with me today.  As I mentioned, it is our goal to be YOUR Hyundai dealer and service center, and we will do what we have to do, to regain and maintain your confidence in us.  As we discussed, we will perfrorm another brake inspection on your vehicle and if needed perform a brake service for no labor fees and a complimentary loaner vehicle.  Once that is done, we will be able to recheck for the wobble/vibration concern and let you know if anything else may be needed.  Thank you for working with me to make this situation right.  We are alway trying to improve our service, and by you letting us know where we are falling short, you play a vital role in that process.   Please call us to set up your appointment when ready, and we will have the loaner vehicle and smiles waiting for you. 

Thank you again,

Dan Feldman, Service Manager
Victorville Hyundai

Wow!

Thank you so much for your positive words, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am beyond pleased to hear that both Allan AND Bobby are able to meet your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning!

Thank you so much for the positive response, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so very pleased that our entire Service Team was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please don't hesitate to let me know.

Sincerely,

Good afternoon!

Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so very pleased that our Service Team was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning!
Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so very glad to hear that Allan was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

 

Good morning!

Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so very glad to hear that Ramon was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

 

Good morning!

Thank you so much for the positive response, but more importantly for being a valued member of our Victorville Hyundai family!

We strive every day for a 5-Star customer experience; I am so very pleased to see that Allan was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning!

Thank you so much for your positive response, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so pleased to see that Ramon was able to meet, even possibly exceed your exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

Good morning!

Thank you so very much for your positive feedback, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so please to see that Ramon was able to meet, even possibly exceed your expectations!

If there is anything I can assist you with in the future, please do not hesitate to contact me directly.

Sincerely,

 

Good afternoon.

Thank you so much for your kind words, but more importantly for being a valued member of our Victorville Hyundai Family!

We strive every day for a 5-Star customer experience; I am so very pleased to hear that Allan takes such great of you every time you visit!

If there is anything I can assist you with in the future, please don't hesitate to contact me directly.

Sincerely,

Good afternoon.

Thank you so very much for your feedback, but more importantly for being a valued member of our Victorville Hyundai Family.

We strive for a 5-Star customer experience every time someone comes in for Service; I am so sorry to see that we did not meet your expectations. I do apologize for the oversight, but we currently perform courtesy washes by request only. I will make sure to note your file that a car wash needs to be done on your next visit. I hope this helps in some small way.

If there is anything more I can do to assist you, please do not hesitate to contact me directly.

Sincerely,