Vinnie's Collision Center

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

330 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


SC
Shannon C.
Ohio
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Collision
Shannon said the business provided a great repair. They did paint over a sensor on her tailgate.
This review was collected via phone interview by Customer Research Inc.

TM
Teresa M.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Collision
Teresa said the repair was excellent. The return of the vehicle was a week or so later than promised because of an insurance issue. There was no reason for choosing this facility.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Richard said the mechanic did a great job and he really appreciates them being able to schedule him in right away.
This review was collected via phone interview by Customer Research Inc.

SH
Stacy H.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Stacy said the staff was very personable and did what they said they were going to do, the staff made the process easy and they are very pleased with the work.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Ohio
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Collision
Robert chose not to elaborate on how many days his vehicle was late being ready. He said it was because of communication issues with the insurance company which could have been prevented if the business would of contacted him. The communication could have been better.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Collision
David said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Collision
Sam said he had no issues with the business and he is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Collision
Steven said everyone was nice and pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

RF
Rita F.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Rita said the business gave her excellent customer service, the staff were cheerful, and she was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Bill said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

BZ
Barbara Z.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Barbara said she was very well satisfied, she will definitely go back, and would definitely recommend this business. She said the staff were very willing to help.
This review was collected via phone interview by Customer Research Inc.

AR
Antonio R.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Collision
Antonio said this business did what they said they were going to do. They were on time and the results were perfect. Doing what they say is important to him.
This review was collected via phone interview by Customer Research Inc.

JB
Jody B.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Collision
Jody said John is unbelievably personable and friendly.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Collision
Diane said the customer service was great. The staff was friendly and had a quick response time.
This review was collected via phone interview by Customer Research Inc.

SB
Sam B.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Sam said, the business did a nice color match and they finished on time and on budget.
This review was collected via phone interview by Customer Research Inc.

CS
Curtis S.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Collision
Curtis said the employees did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Collision
Doug said they were fast and kept him informed.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Collision
John said he was very satisfied with the customer service.
This review was collected via phone interview by Customer Research Inc.

JE
Jeffrey E.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Collision
Jeffrey said he was totally happy with the repair.
This review was collected via phone interview by Customer Research Inc.

KN
Kathleen N.
Ohio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Collision
Kathleen said this business does great work. One thing she would like from them that she didn't get is a detailed list of what parts they put on the vehicle.
This review was collected via phone interview by Customer Research Inc.