Spoke with Mary. She said this business treated her nicely and they were friendly. She was happy, the overall experience was good and the vehicle looks brand new. She trusts them, they are kind, nice and she was very pleased. She is unsure if she was kept informed during the repair process. They told her originally what would be done on the vehicle and after the repairs were completed, they showed her a video of what repairs were performed. John called to let her know what was happening with the vehicle.
This review was collected via phone interview by Customer Research Inc.