Vinnie's Collision Center

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

348 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


JN
Jennifer N.
Ohio
Verified Customer
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02/23/2018 Category: Collision
Jennifer said the employees did a good job. Her vehicle was delayed by 2-3 days, because it had to be taken to the main facility to reset the airbag. She had nothing to do with the estimate. John was easy to work with and communicated with her frequently.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Collision
Jeff said the service was quick, the employees did what they said they would and he drove away happy.
This review was collected via phone interview by Customer Research Inc.

MK
Margaret K.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Collision
Margaret said everything was done promptly and she got excellent customer service. Her vehicle was returned totally clean and the staff handled everything with the insurance.
This review was collected via phone interview by Customer Research Inc.

FR
Felix R.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Collision
Felix said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Collision
Michael said his son's vehicle looks good. Johnny was very good.
This review was collected via phone interview by Customer Research Inc.

RP
Rosann P.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Collision
Rosann said the staff is very professional. They do everything that they say they are going to do. The facility did a good job.
This review was collected via phone interview by Customer Research Inc.

BT
Bryan T.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Collision
Spoke with Tracy. She said she has dealt with the business before and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

JK
Jennifer K.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Collision
Jennifer said the service was great. They always have good experiences with them. Right now everything is great with their vehicle. They always do beautiful work.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Collision
John said this business had good customer service and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

HS
Helen S.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Collision
Helen said there was a little communication in the two weeks the business had her vehicle. She had to call them to find out what was going on.
This review was collected via phone interview by Customer Research Inc.

AH
Anne H.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Collision
Anne said she was happy with the work and her vehicle is driving great.
This review was collected via phone interview by Customer Research Inc.

AG
Ashley G.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Collision
Ashley said this business has a friendly staff and they know what they're doing. Her vehicle was a day late because they had to wait on parts.
This review was collected via phone interview by Customer Research Inc.

EF
Evan F.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Collision
Evan said the repair looks good, but there are scratches on the door handle. He was not given a promise date. They explained that they would be working on his vehicle between other jobs, and they called 2 or 3 times with updates. They were very knowledgeable, and Jon did a great job. The quote was accurate.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Susan said the staff did an excellent job. It was finished in a timely manner and she was very happy with the outcome of the repair.
This review was collected via phone interview by Customer Research Inc.

VV
Veronica V.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Veronica said the business was wonderful. They took very good care of her and didn't fool around. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Collision
Thomas said the facility was nice and clean. They were quick and the communication was good.
This review was collected via phone interview by Customer Research Inc.

GK
George K.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Collision
George said this is a really up to date facility and the work turned out fantastic.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Collision
Richard said the staff did everything they said they were going to do and his vehicle looks beautiful.
This review was collected via phone interview by Customer Research Inc.

BB
Blake B.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Collision
Blake said the staff did a wonderful job and quality work.
This review was collected via phone interview by Customer Research Inc.

BT
Bryon T.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Collision
Bryon said the staff handled and communicated well. The quote was equal to the work performed. They did a great job.
This review was collected via phone interview by Customer Research Inc.