ReScore Reviews™ (4)
I wanted to take a moment to introduce myself. I am Daniel Viteri, Manager of Virginia Tire & Auto of South Riding and I’m writing to tell you I am very sorry that your recent experience with us was disappointing. Virginia Tire & Auto has always made taking care of our customers our top priority. Regrettably, during your last visit we did not live up to our very high standards. We are taking what happened very seriously and are absolutely committed to making sure that your experience was isolated. We could not have come this far as a company without our loyal customers and we truly appreciate your business. Should you have any further questions or concerns, please call me at (703)327-1766 or send me an email at email@example.com.
With my sincerest apologies,
Daniel Viteri, Manager
When a part was delayed and my car was going to take an additional few days to repair, they were able to provide me a loaner car so i wouldn't be stranded. Everything was very helpful.