Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

732 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5rating 4.7692308
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Fairport, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Excellent
Dave was pleasant and respectful. He explained everything to me in way I could understand which is what I need considering the expense of car repair.
Dave B. from Vision Hyundai Of Webster responded on 01/21/2019

THANK YOU SO MUCH FOR THE REVIEW HAVE A GREAT AND SAFE WEEK THANKS DAVE BEACH


TM
Ted M.
Rochester, NY
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
My Hyundai Ionique
Very timely service. Maintainable list not strictly followed.
Dave B. from Vision Hyundai Of Webster responded on 01/19/2019

THANKS FOR THE SURVEY

Dave B. from Vision Hyundai Of Webster responded on 01/19/2019

Thank you for the survey


LT
Louis T.
Webster, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Thank you
Uncle Lou
Dave B. from Vision Hyundai Of Webster responded on 01/18/2019

thanks for the survey


Verified Customer
Webster, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Exceptional repair turnaround time
My car was serviced and available to me prior to my actual appointment time. The service team at Hyundai have been great to work with!
Dave B. from Vision Hyundai Of Webster responded on 01/17/2019

THANK YOU FOR THE SURVEY


AB
Annmarie B.
Williamson, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service
Customer service explanation of what needed to be done on check up
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Webster, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great Service
Service is quick and they are friendly.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


KF
Kathleen F.
Webster, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Customer
It is a warm and friendly place. Everyone is pleasant and helpful.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


KP
Kathleen P.
Webster, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent & fast service
Very Satisfied again no complaints
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


MM
Michael M.
Rochester, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
a-1 service dept
new customer and david in your service dept made me feel like i had been a customer forever
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


DD
David D.
Rochester, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Consistently Quality Service Visits
This dealer does what they say, and in the time they commit. Service Reps are helpful, direct, and honest.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Ontario, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Close to where I live and fast service.
Nice dealership with friendly people. Clean facility.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


MM
Morgan M.
Penfield, NY
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Always courteous
The guys at Vision are always so nice and accommodating! They make the experience of maintaining your vehicle pleasant.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


DT
David T.
Rochester, NY
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Friendly
Never had a problem when bringing car in for service all employees are friendly and respectful they let you know what needs to be done and how long it will take very efficient and accurate
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Rochester, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Great service department
Brought my Elantra in with a TPMS light on - they determined the sensor was bad and replaced it quickly under warranty. Always have good results with Vision Hyundai service!
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Rochester, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/04/2019 Category: Service
Rude phone customer service lady
I was stuck on side of road with a car purchased 12 hours prior and the lady rudely suggested someone will call me back within a hour. Even after I explained situation she refused to transfer me througg
Dave B. from Vision Hyundai Of Webster responded on 01/08/2019

MY NAME IS DAVE BEACH I'M THE NEW SERVICE MANAGER I TOOK OVER THE SHOP ON TUESDAY OF LAST WEEK SO I WOULD LIKE TO PERSONALLY APOLOGIZE TO YOU FOR THE CUSTOMER SERVICE DURING YOUR PHONE CALL I WILL MAKE SURE THIS IS ADDRESSED PROPERLY I WOULD ALSO LIKE TO ASK IF THE THERE IS ANY THING I CAN DO FOR YOU























JS
Jennifer S.
Penfield, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Very happy
Great service
Knowledgeable
Thorough
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Ontario, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Good customer service
Customer service was great. Gary was very helpful.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


AG
Ann G.
Webster, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Location
Always clean, pleasant, and courteous staff around to help you.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


Verified Customer
Rochester, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Repair went great
The service department was able to repair my car in a very timely manner. Service personnel were very friendly and helpful.
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY


JN
Jody N.
Rochester, NY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Oil Change
Speed of service and courtesy of workers
Dave B. from Vision Hyundai Of Webster responded on 01/16/2019

THANKS FOR THE SURVEY