Vision Hyundai Of Webster

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 963 Reviews )

ReScore Reviews™ (17)

ReScore
Overall Rating 4.8235294/5Overall Rating 4.8235294/5Overall Rating 4.8235294/5Overall Rating 4.8235294/5rating 4.8235294
Original
Overall Rating 2.29412/5Overall Rating 2.29412/5rating 2.29412rating 2.29412rating 2.29412
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


KL
Karyn L.
Ontario, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
They take care of their customers
Dave and the service crew always keep my vehicle in top running condition. Thank You!
Dave B. from Vision Hyundai Of Webster responded on 11/16/2019

Thank you for the survey and feed back 


CF
Charles F.
Hilton, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Very good service
Great service
Dave B. from Vision Hyundai Of Webster responded on 11/14/2019

Thank you for the survey 


CB
Carol B.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
SuzieB
I get superb service when I bring my car in and the sales people are always friendly
Dave B. from Vision Hyundai Of Webster responded on 11/12/2019

Thank you for the survey 


DU
Donna U.
Webster, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
They know their business and are very prompt
They know their business and are very prompt. They are great at answering questions..
Dave B. from Vision Hyundai Of Webster responded on 11/11/2019

Thank you for the survey 


Verified Customer
Rochester, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Good & Fast Service
Good & Fast Service! Enough said!
Dave B. from Vision Hyundai Of Webster responded on 11/05/2019

THANK YOU FOR THE SURVEY


MR
Michelle R.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
fast service
It was a great experience
Dave B. from Vision Hyundai Of Webster responded on 11/02/2019

THANK YOU FOR THE SURVEY


Verified Customer
Rochester, NY
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
timely service and nice people.
great service
Dave B. from Vision Hyundai Of Webster responded on 10/29/2019

THANK YOU FOR THE SURVEY


GR
George R.
Webster, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Ball joints
Service has always been good. People have always been responsive.
My only question is how my ball joints lasted only 9,000 miles. I would expect much longer. Is this going to be a continuing problem?
Dave B. from Vision Hyundai Of Webster responded on 10/28/2019

Thank you for the survey and I will call you tomorrow about the question.


SO
Sandra O.
Ontario, NY
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
close to home
like the service people
Dave B. from Vision Hyundai Of Webster responded on 10/28/2019

Thank you for the survey 


DG
Diane G.
Walworth, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Efficient and courteous
Nothing less than the usual efficiency and courteous treatment that I've become accustomed to for my 2017 Sonata. Thank you.
Dave B. from Vision Hyundai Of Webster responded on 10/25/2019

Thank you for the survey 


DH
David H.
Geneseo, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
prompt and thorough
Always courteous
Dave B. from Vision Hyundai Of Webster responded on 10/24/2019

Thank you for the survey 


CR
Cheryl R.
Rochester, NY
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great
Great
Dave B. from Vision Hyundai Of Webster responded on 10/22/2019

Thank you for the survey 


BK
Barbara K.
Rochester, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Great People!
Had a choice of where to have my car fixed for an insurance claim. I am so glad I chose Vision Collision! Lem and Frank are awesome to work with! Plus the repairs were done quickly and the car looks better than new! I would definitely go there again to have my car repaired!
Dave B. from Vision Hyundai Of Webster responded on 10/21/2019

THANK YOU FOR THE SURVEY AND FEED BACK


GK
Gloria K.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Oil change
It was fine. I just came in for a oil change and a check on the tire pressure due to the light showing.
Dave B. from Vision Hyundai Of Webster responded on 10/19/2019

THANK YOU FOR THE SURVEY


JK
Judy K.
Webster, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great Service
Fast and courtious service. I would recommend to a friend!

Everything was nest and clean. Coffee was super.

Judy
Dave B. from Vision Hyundai Of Webster responded on 10/18/2019

Thank you for the survey 


GT
Gregory T.
Fairport, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2019 Category: Service
Service Dept is Just OK
This Service Dept does the things that you would expect a Service Dept to do but nothing that exceeds expectations. The loaner car they gave me was an absolute mess. Couldn't see out the windows and the floor mats were filthy. It would exceed expectations if they ran a vacuum through your car before it left the garage. A simple two minute job would go along way to tell a customer that they value your business
Dave B. from Vision Hyundai Of Webster responded on 10/18/2019

I WOULD LIKE TO APOLOGIZE ABOUT THE CAR AND WE APPRECIATE THE FEED BACK TO HELP MAKE US A BETTER SERVICE DEPARTMENT


Verified Customer
Henrietta, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
fast and great service
Excellent service department. They exceed my expectations.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2019 Category: Service
fast and good service
Good service, but the brake service was too expensive.
Dave B. from Vision Hyundai Of Webster responded on 10/18/2019

THANK YOU FOR THE SURVEY


Verified Customer
Fairport, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Vision Hyundai Webster
My first visit to Vision Hyundai Webster was a delight. Very kind and efficient. Pleasant experience.
Dave B. from Vision Hyundai Of Webster responded on 10/15/2019

Thank you for the survey 


RZ
Rocco Z.
Webster, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Always great service
Whether we are having our cars serviced or leasing new ones, we always have a great experience at Vision.
Dave B. from Vision Hyundai Of Webster responded on 10/09/2019

Thank you for the survey and feed back 


CK
Craig K.
Webster, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2019 Category: Service
My experience
Service was on time and efficient. One complaint. My roof rail molding came off. I had to buy five replacement clips for it. It should be able to withstand a normal car wash without coming off. New in March 2019. It should have been covered!
Dave B. from Vision Hyundai Of Webster responded on 10/02/2019

Thank you for the survey