Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

794 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5rating 4.7692308
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


MM
Michael M.
Rochester, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
service appt
dave in service very up front about what they were about which i appreciated service done in timely manner explained all to me very happy when i left
Dave B. from Vision Hyundai Of Webster responded on 03/19/2019

Thank you for the survey 


Verified Customer
Penfield, NY
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Good service
able to get vehicle in on short notice
good commuication
Dave B. from Vision Hyundai Of Webster responded on 03/19/2019

THANK YOU FOR THE SUREY


PB
Philip B.
Rochester, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great Service!
Went there for an oil change. I was taken right in. Not even there 1 hour. Every one was friendly and courteous. Dave is the best service manager.
Dave B. from Vision Hyundai Of Webster responded on 03/19/2019

THANK YOU FOR THE SURVEY


MG
Michael G.
Webster, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Best Hyundai dealer in Monroe County
Best Hyundai dealer in Monroe County! Without question, they are professionals and they treat their customers like being with their own family.
Dave B. from Vision Hyundai Of Webster responded on 03/17/2019

thank you for the survey and we will see you next time


KW
Keith W.
Rochester, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Timely Service, Personable and great Customer Service
I prefer early appointments and I am always able to schedule them. I had some additional work that needed to be done. The supervisor showed me the parts and explained everything to me including the cost. The work was done in a timely fashion.
The two people that I worked Service Manager and Supervisor with were friendly and we had good conversation. It was another good appointment for me.
Dave B. from Vision Hyundai Of Webster responded on 03/13/2019

Thank you for the survey 


RS
Ray S.
Webster, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
very friendly and they do great work. Thank you for taking care of our car.
very friendly and they do great work. Thank you for taking care of our car.
Dave B. from Vision Hyundai Of Webster responded on 03/13/2019

THANKS FOR THE SURVEY


Verified Customer
Rochester, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Upfront and honest
Recently I brought my Santa Fe in for tires and brake service. The supervisor took care of me and was totally honest when an issue was missed diagnosed, and he made up for it by taking care of me with a substantial discount. That is customer service - honest and upfront, caring for your customer. Thank you.
Dave B. from Vision Hyundai Of Webster responded on 03/13/2019

THANK YOU FOR THE SURVEY


VD
Valerie D.
Rochester, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Customer service in the Service Department
Service Department is very customer oriented
Dave B. from Vision Hyundai Of Webster responded on 03/12/2019

thank you for the survey


Verified Customer
Rochester, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Oil change
Very friendly staff in service department. Efficient and quick
Dave B. from Vision Hyundai Of Webster responded on 03/08/2019

Thanks for the survey 


MB
Mark B.
Sodus, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great work
All work was done properly and explained the results. Very pleasant to work with.
Dave B. from Vision Hyundai Of Webster responded on 03/08/2019

Thanks for the survey 


DG
Diane G.
Walworth, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Always a pleasure
I continue to remain impressed by the courtesy and efficiency of the entire staff. Waiting area is always clean and comfortable.
Dave B. from Vision Hyundai Of Webster responded on 03/07/2019

Thank you for the survey 


RM
Robert M.
Rochester, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Fast & Easy
Scheduled an oil change and tire rotation on line. Service advisor was friendly and professional. Explained the service clearly. Was out in less than 1/2 hour.
Dave B. from Vision Hyundai Of Webster responded on 03/06/2019

Thank you for the survey 


TS
Teresa S.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
service team
After a frustrating chat with my husband, "my guy" at the service center assured me my brakes were just fine and was willing to talk to the not so pleasant husband on the phone. Thank you for not "mansplaining " to me and making my routine service seamless and enjoyable! I love my Tuscon!
Dave B. from Vision Hyundai Of Webster responded on 03/06/2019

Thank you for the survey and the feed back 


Verified Customer
Penfield, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Friendly Staff, Quick Service
I bought my car Hyundai in 2018, and have brought my car in for scheduled maintence several times. Staff is very friendly. Appointments are quick and the scheduled time is adhered to.
Dave B. from Vision Hyundai Of Webster responded on 03/01/2019

Thanks for the survey


BC
Bernadine C.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
The best
Na
Dave B. from Vision Hyundai Of Webster responded on 03/01/2019

THANK YOU FOR THE SURVEY


JG
Joseph G.
East Rochester, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Quick & Great Service
Customer Service Rep we had was Very thorough. We came in for an oil change & tire rotation without an appt & we were out of here within 100 minutes!
HIGHLY recommend this place if you have a Hyundai!
Dave B. from Vision Hyundai Of Webster responded on 03/01/2019

THANK YOU FOR THE SURVEY


SL
Sara L.
Rochester, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Great customer service
Stopped in no appointment had air put in my tires fast and very personable
Dave B. from Vision Hyundai Of Webster responded on 02/27/2019

Thanks for the survey 


AG
Andrew G.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Quality of service
High quality of service in a timely manner.
Dave B. from Vision Hyundai Of Webster responded on 02/26/2019

Thank you for the survey 


PL
Patricia L.
Rochester, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Superior Service
For my latest service visit I must again RAVE about the Vision people and service!!!
















For my latest service visit to Vision I must again RAVE about the people and service !!!!! They are so friendly and always helpful !
Dave B. from Vision Hyundai Of Webster responded on 02/26/2019

Thank you for the survey 


Verified Customer
Webster, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Happy Customer
Service is always pleasant & accommodating
Dave B. from Vision Hyundai Of Webster responded on 02/26/2019

Thank you for the survey