Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

860 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5rating 4.7692308
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Rochester, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
In/Out
Great job. Had an appt for a recall and needed a state inspection as well. They took care of both wit-in an hour. Nice.
Dave B. from Vision Hyundai Of Webster responded on 06/18/2019

Thank you for the survey 


CB
Carol B.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Carol b
As always the guys are so polite and super nice I love Webster Hyundai !
Dave B. from Vision Hyundai Of Webster responded on 06/18/2019

THANK YOU FOR THE SURVEY


JA
Jenna A.
Rochester, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great service
Best service ever
Dave B. from Vision Hyundai Of Webster responded on 06/18/2019

THANK YOU FOR THE SURVEY


RJ
Rita J.
Penfield, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Excellence
The person that I spoke with was nice enough to fit me in for my service even though I made an appointment at the wrong location.
That impressed me.
Thank you. They also were able to do the work in less time than they origanally said.
Thank you again.
Dave B. from Vision Hyundai Of Webster responded on 06/15/2019

Thank you for the survey 


TC
Terence C.
Rochester, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Service Appointment
The service department was ready for me on schedule and finished on schedule too. The staff were professional and knowledgeable.
Dave B. from Vision Hyundai Of Webster responded on 06/12/2019

Thank you for the survey 


Verified Customer
Webster, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Easy to schedule an oil change and great service!
Everyone was very helpful and friendly.
Dave B. from Vision Hyundai Of Webster responded on 06/12/2019

Thank you for the survey 


GG
Gary G.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Oil change
Prompt, knowledgeable service.
Dave B. from Vision Hyundai Of Webster responded on 06/12/2019

Thank you for the survey 


SB
Sade B.
Rochester, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Customer service
Third time coming here since i bought my car. Always treat with respect and inform what going on with my car.
Dave B. from Vision Hyundai Of Webster responded on 06/12/2019

Thank you for the survey 


Verified Customer
Rochester, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great service
Great service and quick! Always fair in pricing and options.
Dave B. from Vision Hyundai Of Webster responded on 06/11/2019

THANK YOU FOR THE SURVEY


Verified Customer
Walworth, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/08/2019 Category: Service
Service dept mgr
Brought my car in for service asked about 10%was told it was there .was rude about it when I asked.
Dave B. from Vision Hyundai Of Webster responded on 06/08/2019

I will be giving you a call to discuss this. 


JK
Judy K.
Webster, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great service
Great service. By the I enjoyed coffee and tv show I was fone
Dave B. from Vision Hyundai Of Webster responded on 06/07/2019

THANK YOU FOR THE SURVEY


JR
Jane R.
Rochester, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Awesome
The guys in the service department are amazing and take such good care of me every time I’m there. They really are wonderful!
Dave B. from Vision Hyundai Of Webster responded on 06/05/2019

THANK YOU FOR THE SURVEY


AM
Andrew M.
Rochester, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Repair
Dave has been fantastic to work with. Always gets me in in a timely matter. Great customer service.
Dave B. from Vision Hyundai Of Webster responded on 06/02/2019

Thank you for the survey 


Verified Customer
Rochester, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Vision Hyundai in Webster -Great service department
Great service, nice waiting area
Dave B. from Vision Hyundai Of Webster responded on 05/31/2019

Thank you for the survey 


CB
Carol B.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Carol
I always have a good experience
Dave B. from Vision Hyundai Of Webster responded on 05/29/2019

thank you for the survey


KL
Karen L.
Rochester, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Service
convenient, clean
very satisfied with service
Dave B. from Vision Hyundai Of Webster responded on 05/28/2019

THANK YOU FOR THE SURVEY


RK
Raymond K.
Rochester, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great Dealership
Had annual NY State Inspection completed in a scheduled and timely manner.
Dave B. from Vision Hyundai Of Webster responded on 05/21/2019

Thank you for the survey 


JH
Joseph H.
Webster, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly and Quick Service
I have used the service department 2 times now and both times, the customer service advisors were friendly and got the job done very quickly. I will continue to get my vehicle serviced at this location.
Dave B. from Vision Hyundai Of Webster responded on 05/21/2019

Thank you for the survey 


Verified Customer
Fairport, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/21/2019 Category: Service
Express Oil Change not Express
Went in for a simple oil change and had to beg to get my car after an hour to make my next appointment that I was late for.
Dave B. from Vision Hyundai Of Webster responded on 05/21/2019

You said the service manager was involved he was not even there he will be contacting you 


DZ
Deborah Z.
Albion, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great Service
They do a great job.
Dave B. from Vision Hyundai Of Webster responded on 05/21/2019

Thank you for the survey