Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1998 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
Latest Review 9 days ago

Reviews


DS
DEONNE S.
Duluth, MN
VOLKSWAGEN PASSAT SEDAN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2013 Category: Sales
location
Pleasant salesman, business management.

RP
Robb P.
Aurora, MN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2013 Category: Service
Robb said the service was good at this business. They attended to him quickly. He thought that he should not have been charged for fuses that were missing even though they were not covered under warranty.
This review was collected via phone interview by Customer Research Inc.

EA
ELIZABETH A.
Tres De Mayo, MOR
VOLKSWAGEN PASSAT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2013 Category: Service
clean, courteous, professional and prompt
As out of town customers we were dealt with promptly , courteously---final pick up timing arrangements were slightly confused but we were overall very pleased
Beth Avis Belleghem

MK
MARGE K.
Phillips, WI
JEEP LIBERTY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2013 Category: Sales
Simple and Friendly
Everyone was friendly and helpful.
The visit was comfortable and the purchase was quick and to the point.

TK
Terri K.
Superior, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2013 Category: Service
Terri said the same part keeps needing to be replaced on her brand new vehicle. The business has replaced the part a few times now. The sales personnel and service department are very nice.
This review was collected via phone interview by Customer Research Inc.

JB
JEAN-PIERRE B.
Hermantown, MN
VOLKSWAGEN JETTA SEDAN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2013 Category: Sales
Too Long
Took to long to get things done but satisfied.

GJ
GARY J.
Superior, WI
PONTIAC G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2013 Category: Sales
good people to work with for buying a new car
Nice people Jen was friendly and answered all of my questions, I would have gave them a 5 stars but their detailer didn't do a very good clean up on my car, lots of stuff overlooked on his part.

JS
JEFF S.
Cloquet, MN
VOLKSWAGEN TIGUAN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2013 Category: Service
No Nonsense
I don't like having to get my car fixed twice a year but I do love that my warranty has covered all repairs!
I was even given use of a loaner car while my car was being repaired for 2hrs! So nice!
The people here are very nice and welcoming and willing to answer questions. I know I will be treated well when I make an appointment to come in.

HJ
HILARY J.
Duluth, MN
VOLKSWAGEN JETTA SEDAN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2013 Category: Service
Quality of Service
Honest and helpful

WJ
WILLIAM J.
Grand Rapids, MN
VOLKSWAGEN GTI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2013 Category: Service
gti
went well, still waiting on a responce to paint chipping

JI
JUSTIN I.
CHEVROLET TRAVERSE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2013 Category: Sales
Friendly, good customer service
me and my fiance had a great experience with you guys, for the first time i felt at ease when buying a car.

SE
SHERRI E.
Hermantown, MN
HONDA ACCORD SDN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2013 Category: Sales
Pretty good experience - just one complaint
Purchase of vehicle was pleasant and easy. The only flaw was that the car wasn't detailed. Told it was detailed when we were doing the paperwork only to get it home and realize it wasn't even vacuumed out. Told there was possible paint on the seats that the detailers couldn't get out - obviously didn't even try as I wiped it right off with water - I think it was ice cream.

LK
LARRY K.
VOLKSWAGEN JETTA SPORTWAGEN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2013 Category: Service
New car maintenance service
The service was started earlier than the appointment time! The work was completed on time. The car was washed nice but they missed cleaning the floor mats not a big deal,but since everything else was done well, and cheerfully; I did notice this small item.

CS
Casie S.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2013 Category: Sales
Casie said the service was good, but it took two hours longer than expected.
This review was collected via phone interview by Customer Research Inc.

CV
Christopher V.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2013 Category: Sales
Spoke with John. He said this business is very comfortable.
This review was collected via phone interview by Customer Research Inc.

SS
STEVEN S.
Duluth, MN
VOLKSWAGEN PASSAT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2013 Category: Sales
A great experience overall
The sales staff was very helpful and friendly. They were pretty typical salesmen but made me feel comfortable and answered all my questions. The vehicle had a few scratches when it arrived, but this was taken care of. They are professional and helpful. Would definitely recommend!

RZ
Robert Z.
Superior, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2013 Category: Sales
Robert said this business did a fine job. Everything was fairly straightforward.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2013 Category: Sales
Thomas said this business is good.
This review was collected via phone interview by Customer Research Inc.

BB
BARB B.
VOLKSWAGEN TIGUAN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2013 Category: Service
Friendly, communicated well on repairs
Friendly staff, great communication with service rep-communicated all costs, repairs and done on time

KS
KYLE S.
VOLKSWAGEN JETTA WAGON
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2013 Category: Service
Car check up
My ignition coils needed replacing due to a recall and were fixed for free.