Vulc-Tech Tire & Auto Repair

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1270 Reviews

98% Would Recommend
Latest Review 3 days ago
Review for Vulc-Tech Tire & Auto Repair
Vernon D. on 03/06/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Inspection scam"
Told I needed new front pads and rotors... After job complete paid $580 ish breaks were now seeking awful wife returned with SUV to fix they said they installed another new set of pads. Within a day or two sqeaky breaks are back... Frustrated I put the SUV on my lift pull the tires and to my surprise I find the rotors were not changed but I was charged for new ones. Also assembled with no break silicon... So I have been completely ripped off. You will never see my business again I would give negative stars if I could had to enter a one star as zero won't submit
Vehicle: Mercedes-Benz ML55
Service Date: 02/12/2016
Review Created: 03/06/2016 12:12 PM
GENE Q. at Vulc-Tech Tire & Auto Repair responded on 03/08/2016

Hi Vernon, you brought your vehicle in for a NH state inspection in Jan 2016 and you needed rear brakes for inspection and you had us do the brakes. You stated on your review that you were told you needed front brakes when it was rear brakes we did and it is clearly stated on your invoice. You came back 2 weeks later with a brake squeak and we installed another set of brake pads to eliminate the noise at no charge. As stated on your invoice we replaced your rear brakes and as per our warranty we cover the pads for life and the rotors for 2 years unlimited miles. Vulc-Tech would never ever charge for something if we did not install it. You mentioned you thought you were told you needed front brakes so if you checked your front brakes than obviously they would not be new. You have been a customer of ours for many years and I tried reaching out to you to discuss this matter but you chose not to reply to me. I can only hope you will contact us soon so we can bring this matter to a close.