The owners of Vulc-Tech, Gene Quattrucci & Rob Sutton, believe that all their valued customers deserve courtesy and respect as fellow community members. Customers love us because of our attention to detail, knowledge of all makes and models, and honest, up-front attitude towards your vehicle and it's service needs. All of our mechanics
The owners of Vulc-Tech, Gene Quattrucci & Rob Sutton, believe that all their valued customers deserve courtesy and respect as fellow community members. Customers love us because of our attention to detail, knowledge of all makes and models, and honest, up-front attitude towards your vehicle and it's service needs. All of our mechanics are ASE certified keeping up to date on all of the latest state-of-the-art equipment and repairs. Gene Quattrucci started his automotive career in 1978 at Sullivan Tire. In 1981, he opened Vulc-Tech Tire sales and repairing, and expanded to more comprehensive auto repairs and alignments in 1991
We are a modern repair facility. We work on all makes and models and can handle all of your car care needs. We use the latest computer hardware and software to diagnose your vehicle.
Stop by and say hi to Gene or Lucy Quattrucci who is behind the counter every day greeting friends and customers.
...more
Anna, You came to Vulc-Tech on 7-11-13 with an idle issue we recommended a tune up to start because your vehicle was close to 100k miles and 9 years old we had to start with that. You came back on 7-15-13 to have the tune up done and while doing the tune up we found 2 of the 6 ignition coils on your vehicle cracked and burned, we advised on replacing these and you agreed. After the tune up and coils were done we still had an idle issue so we cleaned the throttle body and reset the idle strategy. We continued to have an idle issue and after looking at this problem for an additional 3 hours which we did not charge you for we concluded that the ECM (Vehicle computer) may have a bad driver so we had an outside tech come in with a special computer that logs into the vehicles computer, he confirmed what we suspected. We had giving you a vehicle to use at no cost so we had the additional time to diagnose and we did not charge anything over the estimate. You said the other garage cleaned the throttle plates and reset the idle strategy which is what we did that is why I reimbursed you for that. I believe the other garage may have moved the throttle plates which will make the idle better but is not the proper fix and the issue will eventually reoccur.