Vulc-Tech Tire & Auto Repair

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1278 Reviews

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Latest Review about 4 hours ago
Review for Vulc-Tech Tire & Auto Repair
Brian P. on 03/26/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Friendly People"
I really appreciate the speed in which my car was repaired but I honestly feel that I was ripped off on the labor. I believe the labor was $117 to replace an air filter and spark plugs. I dont think that took more than 20 minutes. I am kinda upset about it. I really like the friendly people.
Vehicle: Chevrolet Prizm
Service Date: 03/24/2014
Review Created: 03/26/2014 11:03 AM
GENE Q. at Vulc-Tech Tire & Auto Repair responded on 03/31/2014

Hi Brian. You brought your 1991 Chevy Prism in because as you stated the engine turned over but would not start for about 10 seconds. We spent roughly ½ hour diagnosing this problem which you were charged for and was listed separately as only a diagnosing fee. We first checked the charging system with a tester that includes the battery, alternator and starter, Check ignition system, Checked battery and starter connectors & hooked up our scanner to check the PCM for any codes. We also pulled a spark plug out to check condition. We could not duplicate your start issue and we recommended to do the tune up because of old and worn plugs. I called you and recommended at this time to do the Tune up and you agreed. The labor charge to do the tune up and air filter was only $71.74. After we did the tune up we test drove the vehicle. I hope this can help you understand the labor charges.

Thank you