Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,880 Reviews)

ReScore Reviews™ (36)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


TL
Todd L.
Massillon, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Great time
I was treated like royalty ,the service was done quicker than expected. An overall great experience.
DAVID S. from Waikem Hyundai responded on 02/18/2020

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We try to minimize our impact on your time and budget.  If you need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

 


Verified Customer
North Canton, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Good job
Good job
DAVID S. from Waikem Hyundai responded on 02/18/2020

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We try to minimize our impact on your time and budget.  If you need anything at all, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

 


Verified Customer
Massillon, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020 Category: Service
Great service
Courteous and fast service. They take the time to explain when additional service is needed.
DAVID S. from Waikem Hyundai responded on 02/17/2020

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We try to minimize our impact on your time and budget.  If you need anything at all, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


TG
Theresa G.
Canton, OH
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Waikem Hyundai
I have never written a review regarding service for any of my previous vehicles, but this place really makes it so easy and painless to have any service done. Super friendly, time-efficient, and a comfortable waiting area. Love it.
DAVID S. from Waikem Hyundai responded on 02/14/2020

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We try to minimize our impact on your time and budget.  If you need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


RF
Roger F.
Massillon, OH
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Routine maintenece
Never had a bad experience yet
DAVID S. from Waikem Hyundai responded on 02/14/2020

Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Jeff know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai


Verified Customer
Massillon, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020 Category: Service
Ex
N A
DAVID S. from Waikem Hyundai responded on 02/10/2020

Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Charlie know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai

 


DS
David S.
Wooster, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
Awesome service!!
Awesome ,quick service! Very nice waiting room!
DAVID S. from Waikem Hyundai responded on 02/10/2020

Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Charlie know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai

 


Verified Customer
North Canton, OH
2010 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Great service
Fast and friendly
DAVID S. from Waikem Hyundai responded on 02/10/2020

Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Charlie know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai

 


Verified Customer
Canton, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Great service dept.
Courteous, knowledgeable & trustworthy
Service dept. & mechanics to get the job done.
DAVID S. from Waikem Hyundai responded on 02/10/2020

Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Jeff know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai

 


CJ
Charles J.
New Philadelphia, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Greatttttt!!!!
I have no complaints what so ever!
Fast and friendly staff. Excellant quality service and mechanics
DAVID S. from Waikem Hyundai responded on 02/10/2020

Charles,
Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Jeff know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai

 


RB
Robert B.
Canton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Oil services
Always a great service and quality people.
DAVID S. from Waikem Hyundai responded on 01/30/2020

Robert,
Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Charlie know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai


VM
Virginia M.
Canton, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020 Category: Service
People were nice
This was my first experience at Waikem Hyundai service. I was met with a very pleasant young lady that directed me to a very nice, friendly man who informed me of what was happening. The staff were all very cordial to each other and interacted well. the staff were observed to be kind to the clients in the waiting room. I hope I don't need any more repairs but if I do I will come back to Waikem Hyundai. (AND my husband enjoyed the cookie, thank you.)
DAVID S. from Waikem Hyundai responded on 01/27/2020

Virginia,
Thank you for letting us  know about your experience.  It was our pleasure to help you on this visit.  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Jeff know.  We look forward to seeing you again!

Dave Sams
Waikem Hyundai


Verified Customer
Louisville, OH
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Excellent service
Friendly staff
DAVID S. from Waikem Hyundai responded on 01/24/2020

Thank you for responding. We value your feedback as one of our Waikem Hyundai Family!  We try to minimize our impact on your time and budget.  If you need anything at all, please let Jeff know.

Dave Sams
Waikem Hyundai


CR
Coyle R.
Dover, OH
2014 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Personnel
Always excellent service and prompt, courteous, helpful personnel.
DAVID S. from Waikem Hyundai responded on 01/24/2020

Thank you for responding. We value your feedback as one of our Waikem Hyundai Family!  We try to minimize our impact on your time and budget.  If you need anything at all, please let Jeff know.

Dave Sams
Waikem Hyundai


SP
Steve P.
Louisville, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Great Service
Pleasant, precise and done right.
DAVID S. from Waikem Hyundai responded on 01/24/2020

Steve,
Thank you for responding. We value your feedback as one of our Waikem Hyundai Family!  We try to minimize our impact on your time and budget.  If you need anything at all, please let Jeff know.

Dave Sams
Waikem Hyundai