Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

102 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
North Canton, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great place for honest repairs
Always pleasant to have these guys work on your car. Very friendly, and knowledgeable. We've got old cars, and they're also realistic about what needs to be done to keep the car going for as little as possible.

RC
Rhiannon C.
Massillon, OH
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Rhiannon said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

KW
KEN W.
Canton, OH
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Review of Wales Auto Repair
Professional, personable, reliable, reasonable pricing. Doesn't get any better than that.

DR
DIANE R.
North Canton, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Wonderful Service
I had an unexpected problem with my car and they took the car in right away. They checked and corrected the problem quickly. I have always received wonderful service from Todd at Wales Auto.

JD
Joey D.
Alliance, OH
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Joey said the service went smoothly , and the staff was quite helpful.
This review was collected via phone interview by Customer Research Inc.

KF
Kara F.
Canton, OH
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kara said the employees were attentive They gave a call to let her know what was going on. They completed the vehicle service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AB
Abe B.
Ohio
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Abe said the employees were very good.
This review was collected via phone interview by Customer Research Inc.

KH
KEITH H.
Massillon, OH
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018
Honest and Friendly
Took our "work car" in for and exhaust repair. Let them know I didn't want to spend a lot of money, just wanted the car quiet. They saved me money and the work was done quickly and done with quality. My uncle referred me and I will definitely refer my friends to them.

JG
John G.
North Canton, OH
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
John said he has gone there for a long time. They do good work. Also, they are really honest and friendly.
This review was collected via phone interview by Customer Research Inc.

RW
RUSTY W.
North Canton, OH
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Requested repairs / upgrades before going on an extended driving trip.
Wales auto performed the inspections requested & provided up front costs that we could understand. The work was done in a timely manner & we are very satisfied. They have previously serviced our cars, family members & friends car and have proven over time to be very dependable & honest with their observations.

RD
RANDY D.
North Canton, OH
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Job from the Fabulous 4
Great Job as usual, thank you guys. Most Honest, best shop, always friendly and show you what they are doing if oyu want to see the work. I love this Place

NP
Nick P.
Canton, OH
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Nick said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Canton, OH
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Kevin said he is always treated well at the business, with good service.
This review was collected via phone interview by Customer Research Inc.

FC
FRANK C.
Massillon, OH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Another job well done.
I always feel that my car is in good shape when I leave there.

GH
George H.
North Canton, OH
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
George said the staff was friendly, helpful, and gave him good service. He is thankful for Todd.
This review was collected via phone interview by Customer Research Inc.

RK
Renee K.
Minerva, OH
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Renee said this business was good, honest, and fair.
This review was collected via phone interview by Customer Research Inc.

PD
PAM D.
Massillon, OH
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Personable and outstanding service.
Todd is personable and willing to explain what is needed and recommend solutions. He is willing to help in any way he can.

LE
LESLEE E.
North Canton, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Reliable, honest, reasonable
No one WANTS to spend big bucks to fix a car that's seen better days, but these guys make that process a little more breathable. They will flat out say if something is worth the trouble. They good keep track of what has been reccomended in the past and their number one concern is safety. Their patience and accommodations are what you deserve at a local & reputable shop. Thanks guys!

HM
HANNAH M.
Canton, OH
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Kind and reliable
Been going here for years. Very reliable people and always do a great job. They were able to get me in last minute and still have my car done that day!!

RC
Rhiannon C.
Massillon, OH
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Spoke with Rhiannon's husband. He said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 102 in total