Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

95 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


KH
KEITH H.
Massillon, OH
Chevrolet Lumina
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018
Honest and Friendly
Took our "work car" in for and exhaust repair. Let them know I didn't want to spend a lot of money, just wanted the car quiet. They saved me money and the work was done quickly and done with quality. My uncle referred me and I will definitely refer my friends to them.

JG
John G.
North Canton, OH
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
John said he has gone there for a long time. They do good work. Also, they are really honest and friendly.
This review was collected via phone interview by Customer Research Inc.

RW
RUSTY W.
North Canton, OH
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Requested repairs / upgrades before going on an extended driving trip.
Wales auto performed the inspections requested & provided up front costs that we could understand. The work was done in a timely manner & we are very satisfied. They have previously serviced our cars, family members & friends car and have proven over time to be very dependable & honest with their observations.

RD
RANDY D.
North Canton, OH
Hyundai Elantra GT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Job from the Fabulous 4
Great Job as usual, thank you guys. Most Honest, best shop, always friendly and show you what they are doing if oyu want to see the work. I love this Place

NP
Nick P.
Canton, OH
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Nick said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Canton, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Kevin said he is always treated well at the business, with good service.
This review was collected via phone interview by Customer Research Inc.

FC
FRANK C.
Massillon, OH
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Another job well done.
I always feel that my car is in good shape when I leave there.

GH
George H.
North Canton, OH
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
George said the staff was friendly, helpful, and gave him good service. He is thankful for Todd.
This review was collected via phone interview by Customer Research Inc.

RK
Renee K.
Minerva, OH
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Renee said this business was good, honest, and fair.
This review was collected via phone interview by Customer Research Inc.

PD
PAM D.
Massillon, OH
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Personable and outstanding service.
Todd is personable and willing to explain what is needed and recommend solutions. He is willing to help in any way he can.

LE
LESLEE E.
North Canton, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Reliable, honest, reasonable
No one WANTS to spend big bucks to fix a car that's seen better days, but these guys make that process a little more breathable. They will flat out say if something is worth the trouble. They good keep track of what has been reccomended in the past and their number one concern is safety. Their patience and accommodations are what you deserve at a local & reputable shop. Thanks guys!

HM
HANNAH M.
Canton, OH
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Kind and reliable
Been going here for years. Very reliable people and always do a great job. They were able to get me in last minute and still have my car done that day!!

RC
Rhiannon C.
Massillon, OH
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Spoke with Rhiannon's husband. He said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

CW
Cherry W.
Canal Fulton, OH
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Cherry said the staff is honest and is good at what it does.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Massillon, OH
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Dennis said the staff always does what he asks them to. They are always informative, and he is very happy with them. He appreciates the great service they provide.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Ohio
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Chris said the employees took care of his vehicle. The service was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

AL
Adam L.
Canton, OH
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Adam said the employees provided good customer service. The work was good.
This review was collected via phone interview by Customer Research Inc.

LM
Luka M.
Canton, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Luka said he's used this business for a long time and he's happy with the service.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Massillon, OH
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Paul said he was satisfied with the staff. They were great, straightforward, and honest.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Canton, OH
Ford Econoline Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Outstanding job getting Explorer 100% fixed-up and ready to be sold
I brought my Ford Explorer in to have to fix a couple of minor items and have Wales Auto give it a detailed safety check such that I could sell the vehicle and give the buyer confidence that the car was in good working order. Wales fixes everything I asked for, and even called me to ask about fixing a couple of other minor items. The repairs were done quickly and professionally at a fair price. The car sold the day I picked it up from Wales Automotive! I left the repair receipts with the new buyer who was pleased to have access to the mechanic that worked on the vehicle.

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