Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2889 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5rating 4.7894774
Original
Overall Rating 2.21053/5Overall Rating 2.21053/5rating 2.21053rating 2.21053rating 2.21053
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Brooklyn Center, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Great Service
Did all the recalls in a timely manner.

Verified Customer
Ham Lake, MN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Oil change
Quick in and out. Nice waiting area.

MP
Merle P.
Brooklyn Center, MN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Walser Hyundai service.
Bought my Santa Fe 9 yrs ago and always go back for anything I need. They have always treated me very good. Have recommended them to friends.
Jay S., Service Manager from Walser Hyundai responded on 12/14/2018

Hi Merle,

Thank you for the kind words and review.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JS
Jonathan S.
Blaine, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Hh
Jhhg
Jay S., Service Manager from Walser Hyundai responded on 12/14/2018

Hi Jonathan,

Thank you for the kind review.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


SW
Susan W.
Brooklyn Center, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Recall - Car wash issue
Hello, I love this dealership! Super professional and soooooooo nice! The only complaint I have is when I purchased my Sonata, we were told as long as you own your car you get free car washes at the dealership! Now, they don't do that anymore. I was in the car wash and someone came and yelled at me saying I wasn't allowed to use the car wash and scared me and embarrassed me as well! That made me so mad! False advertisement! Other than that I love this place! I'm still upset about the car wash deal and especially the guy that hollered at me! Merry Christmas to all!
Jay S., Service Manager from Walser Hyundai responded on 12/14/2018

Hi Susan,

Thank you for the kind review.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


MN
Mary N.
Cambridge, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Usual service
The service person who worked with me was very helpful and positive!!
But when I was just a few miles away, the air pressure warning light came on and was alarming to a senior in the middle of the freeway! Just one tire was low (27 lb) and I got help when I got back to Cambridge.
Surprising after they had supposedly been checked.
Jay S., Service Manager from Walser Hyundai responded on 12/14/2018

Hi Mary,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


KD
Kathryn D.
Minneapolis, MN
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Breaks
All done
Jay S., Service Manager from Walser Hyundai responded on 12/14/2018

Hi Kathryn,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


TM
Timothy M.
Brooklyn Center, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Freindly, professional and timely service
Everything was done to my expectations. Service was delivered as promised.
Jay S., Service Manager from Walser Hyundai responded on 12/13/2018

Hi Timothy,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Osseo, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great service, on time, and within budget
Great job servicing my Sonata. I'll be back!
Jay S., Service Manager from Walser Hyundai responded on 12/13/2018

Hi,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Mora, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Standard Service
Walser Hyundai service is always good. The dealership is getting old and a little ratty but service is good.
Jay S., Service Manager from Walser Hyundai responded on 12/13/2018

Hi,

Thank you for the survey. We will pass your comments on to the appropriate management.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


SM
Saeed M.
Minneapolis, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Hyundai recal
Thanks for help
Jay S., Service Manager from Walser Hyundai responded on 12/13/2018

Hi Saeed.

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Osseo, MN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great customer service!
Great customer service!
Jay S., Service Manager from Walser Hyundai responded on 12/12/2018

Hi,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


DH
Dennis H.
Rogers, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Fast, courteous service
Service is always fast and friendly.
Jay S., Service Manager from Walser Hyundai responded on 12/11/2018

Hi Dennis,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


MH
Michael h.
Saint Michael, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Outstanding service
I brought our Elantra in to take care of 3 recalls and the service manager Jay noticed that there was another issue with the cars engine. He looked into it and found out it was warranted. He notified us and between Mike and Jay they kept us updated throughout the process. All I’m gonna say is this was hands down the best service that we’ve ever had with a dealership and we highly recommend these guys! Thank you guys we are so happy with you!!!
Jay S., Service Manager from Walser Hyundai responded on 12/10/2018

Hi Michael,

Thank you for the kind words and five star survey. It was a pleaure working with you to resolve the vehicles issue. We appreciate your business.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JR
James R.
Brooklyn Center, MN
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Quick and thorough
My scheduled oil change was efficiently completed as usual. Friendly staff too.
Jay S., Service Manager from Walser Hyundai responded on 12/10/2018

Hi James,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Customer service
Great customer service!
Jay S., Service Manager from Walser Hyundai responded on 12/10/2018

Hi,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JH
Joyce H.
Minneapolis, MN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Great service is the name of the game
Once again, they hit it out of the park with excellent customer service. Keep up the great work!!
Jay S., Service Manager from Walser Hyundai responded on 12/10/2018

Hi Joyce,

Thank you so much for the kind words and survey. It is truly appreciated.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


RJ
Rachel J.
Osseo, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Prompt and courteous
Appreciated the shuttle service
Jay S., Service Manager from Walser Hyundai responded on 12/07/2018

Hi Rachel,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


HW
Howard W.
Blaine, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
service
Great people working there.
Jay S., Service Manager from Walser Hyundai responded on 12/07/2018

Hi Howard,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JI
Joseph I.
Ramsey, MN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Wales Hyundai
Prompt service with great customer relations. Their waiting lounge isn't bad either.
Jay S., Service Manager from Walser Hyundai responded on 12/06/2018

Hi Joseph,

Thank you for the kind words and survey. It is truly appreciated.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292