Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

352 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


DK
David K.
Seattle, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
David said the staff at the business was fine and polite but he spent about $1,000 trying to fix his vehicle. Then they told him the real issue was that he needed a new header. He wished he would have know that before spending thousands. Now he has to spend $2,000 to $3,000 on a new header. He wishes the facility would have done a more thorough inspection. They were really nice, helpful guys at this business.
This review was collected via phone interview by Customer Research Inc.

DC
Deana C.
Seattle, WA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Deana said she had fun at this business and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

KT
Kayellen T.
Edmonds, WA
Volvo 960
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Good People
Do the jobs on our cars efficiently.

DM
Dayrl M.
Seattle, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Dayrl said this business does good work. They got him in and out of there. He was happy.
This review was collected via phone interview by Customer Research Inc.

KJ
Kris J.
Seattle, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
Oil Change
Dana was able to work me in which I really appreciated.

MI
Michael I.
Seattle, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Michael said the staff at this business explained everything in detail and she does not have any complaints about their service.
This review was collected via phone interview by Customer Research Inc.

KT
Kayellen T.
Edmonds, WA
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2017
Told me what was needed, got the parts, did the job.
see above

JG
John G.
Seattle, WA
Chrysler Town
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/27/2017 Category: Service
John said he had a noisy muffler and they told him it was a bracket problem. He got a new muffler and the problem did not go away. He does not trust them.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Seattle, WA
Chevrolet Astro
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/27/2017 Category: Service
Carol said they incorrectly diagnosed the problem and they did things that were not needed. When she spoke with them, they said they would be happy to fix the problem. She hasn't been able to return to the business to have the problem corrected. She was pleased that they offered to fix the problem.
This review was collected via phone interview by Customer Research Inc.

RJ
Rena J.
Tacoma, WA
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/26/2017 Category: Service
Rena said her experience was terrible. Their price was more than the quote. They refused to change the price. The vehicle was taken in on Thursday and they told her the vehicle would be ready the same day. This was misleading. The time changed to noon on the following day and then to 5:00 pm. She did not get the vehicle until Monday. The new alternator was defective and the bolts were frozen. They had to soak the bolts. The vehicle now has a rattle. Being the vehicle was towed there. They did not offer to check it out and it could not be proven they caused it.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Washington
Honda Passport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Scott said the business is good and quick.
This review was collected via phone interview by Customer Research Inc.

JM
Jammie M.
Kenmore, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Jammie said he is satisfied.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Seattle, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Daniel said this business provided good service. The manager Dana was very nice and friendly and the service crew stayed after hours to make sure his vehicle was repaired. It was a great experience overall.
This review was collected via phone interview by Customer Research Inc.

VH
Valerie H.
Seattle, WA
Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/21/2017 Category: Service
Valerie said she took her vehicle in to this business on Saturday and did not get it back until Tuesday. They did not communicate to her that this would happen, and they were not very flexible. She would not recommend them.
This review was collected via phone interview by Customer Research Inc.

AP
Annie P.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Annie said the service was everything she wanted it to be.
This review was collected via phone interview by Customer Research Inc.

ST
Shelby T.
Mountlake Terrace, WA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Shelby said this business did a really good job and they finished quickly.
This review was collected via phone interview by Customer Research Inc.

NC
Nathan C.
Seattle, WA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Nathan said he has been dealing with this business for a while and they have always treated him well.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Kent, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Steve said he had no problems at this business and they were finished with his vehicle really quickly. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jordan W.
Seattle, WA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Jordan said the business provides great and efficient service.
This review was collected via phone interview by Customer Research Inc.

CB
Carole B.
Seattle, WA
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Carole said this business was great and she has been using them for a few years. Their employees are courteous, honest and they don't fix anything that isn't broken.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 352 in total