Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

352 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


NH
Nurul H.
Washington
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2016 Category: Service
Nurul said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Seattle, WA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016 Category: Service
Amy said the business was very personable. They explained everything and remembered her name.
This review was collected via phone interview by Customer Research Inc.

KC
Keith C.
Seattle, WA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2016 Category: Service
Keith said he was more impressed with the business now than he was three years ago. They're really nice guys there.
This review was collected via phone interview by Customer Research Inc.

SR
Sol R.
Seattle, WA
BMW 323is
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/05/2016 Category: Service
Sol said he would recommend this facility.
This review was collected via phone interview by Customer Research Inc.

BE
Bryce E.
Seattle, WA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2016 Category: Service
Bryce said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

CE
Cedric E.
Edmonds, WA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Cedric said he went in for a diagnostic exam and found out a lot of other facilities do not have the technician, perform the test. This business had the equipment but not the people. He had to run around a lot until he could get the diagnosis done.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Seattle, WA
Chrysler Town
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2016 Category: Service
Steve said this business did okay. He had an average oil change done at this facility.
This review was collected via phone interview by Customer Research Inc.

JR
Jesse R.
Manson, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Jesse said he was happy with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Seattle, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Michael said the manager from this business was nice and easy to work with. He gave him the best deal on his service and they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

MI
Michael I.
Seattle, WA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Michael said service was good. He would have liked for the employees to have showed him the old parts of his vehicle, up front without him having to ask for the old parts.
This review was collected via phone interview by Customer Research Inc.

BB
Bonnie B.
Seattle, WA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Bonnie said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Seattle, WA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
Mark said he was very pleased with services and will be back.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 04/05/2016

Dear Mark:

Thank you for bringing your vehicle to Walt's Auto Care. We greatly appreciate your business and kind review. We hope to see you each time your vehicle needs repair or maintenance. Please continue to let us know how we are doing.

Happy Spring....

Ted Benoit
Owner


JM
John M.
Seattle, WA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
John said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 04/05/2016

Dear John:

Thank you for trusting your Buick to Walt's. We strive to earn and keep that trust everyday. It is only through feedback received directly from customers that we are able to guage how we are performing.

We wish you a great week and a dry Spring!!

Best regards,

Ted Benoit
Owner


JC
Jon C.
Washington
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Jon said the business was helpful, responsive, and timely.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 03/25/2016

Dear Jon:

Thank you for taking the time to provide this kind review of services received. It is great to hear you were satisfied with your vehicle maintenance. We hope to continue servicing all you family cars.

Best regards,

Ted Benoit
Owner


KF
Karl F.
Seattle, WA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Karl said the service performed on his vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 03/27/2016

Dear Karl:

Thank you for your business and for taking the time to comment on services received. We do use this customer feedback to monitor and hopefully improve upon our services.

Have a great Spring.

Best regards,

Ted Benoit
Owneer


TM
Tyler M.
Seattle, WA
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016 Category: Service
Tyler said service was really good but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

KO
Kristie O.
Seattle, WA
Honda Odyssey
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/18/2016 Category: Service
Kristie said she does not trust the business. They had told her what was wrong with her vehicle and they could repair it. Then they charged her $400 for the work but when she went to get the emissions done on her vehicle she was told it was something else and had to get a waiver because it would not pass. She will never go back there.
This review was collected via phone interview by Customer Research Inc.

NG
Nicole G.
Seattle, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Nicole said they are top notch. They are so great and so easy.
This review was collected via phone interview by Customer Research Inc.

RS
Rafael S.
Seattle, WA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Service
Rafael said the employee's at this business were very nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Seattle, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
John said he would recommend the business. The guys there are really nice.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 03/17/2016

Hello John:

Thank you very much for bringing your vehicle to Walt's for service, and for taking the time to provide a review of services received. It is great to hear we met or exceeded your expectations.

Please think of Walt's anytime your family vehicles are in need of maintenance or repair.

Best regards,

Ted Benoit
Owner


Displaying Review 161 - 180 of 352 in total