Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78
4.8

( 388 Reviews )

97% Would Recommend
Latest Review 5 days ago

Reviews


HR
Harold R.
Columbus, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Harold said they are quick and they always do really good work.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Columbus, OH
Mazda B3000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Chris said there was an issue with a part they ordered, and they had to pull it out and reorder another one. He said he appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

BM
BARBARA M.
Columbus, OH
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Great employees
This is the only place to take your car for repairs, others cannot measure up. Everyone is so nice and concerned with the work to be done. There is no one that can compare to Jim. He is so concerned and caring about getting the work done right. If you need to leave your car, he will see that you get home and then pick you up when the car is ready, Not many places would do that. I tell all my friends about this place.
Everything about it is 100%, nothing bad.

BM
Barbara M.
Columbus, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
car window repair
This is the best place to have any work done on your car. They are kind, courteous and do everything in their power to explain the problems. If it is something that must be fixed they will tell you. Also if it doesn't hurt anything not to fix, they will tell you. Jim the manager does it all to make sure everything is right. I will not go any place else. I recommend this place to all my friends.

CC
Cheri C.
Columbus, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Cheri said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
SUSAN C.
Columbus, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great place for car maintenance and repair!
This shop is honest and never try to upsell you into something you don't need! I take my car there for everything!
Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


DE
DAVID E.
Columbus, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Reliable mechanical services
As always, (my forth visit) Jim and the crew provided timely and accurate services to my vehicle
The price is within reason, (ALL automotive repair and service is just plain expensive) they always keep me advised of any issues that "may or will" arise thus avoiding the surprise break-down. It's a good thing to have an honest, reliable repair facility. This one is !!
Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


BM
Ben M.
Marengo, OH
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Ben said the employees were nice. They did not scam him.
This review was collected via phone interview by Customer Research Inc.

JP
JANIS P.
Columbus, OH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Superior customer service
The first person you see sets the tone for the service, Jim was polite, helpful and accommodating to my special needs. The customer rarely see the work being done, but I was kept informed at every stage and was confident my car was in good hands. I was pleased with the outcome, and surprised with the cost being lower than expected. Wayne's Auto Repair deserves the good reputation they have.
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you!

Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


LC
LORI C.
Westerville, OH
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
They are honest!
Always very respectful, never there more then 30 minutes.
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you !


MF
Marcus F.
Columbus, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Marcus said the employees were helpful. They answered his questions. They provided fast service. The work was efficient.
This review was collected via phone interview by Customer Research Inc.
Jim M. from Wayne's Auto Repair responded on 07/23/2019

Thank you 

Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you!


TC
Tracie C.
Columbus, OH
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Tracie said it was her first time to the place, it was wonderful, it was outstanding and she will definitely be back for service. They had very, very pleasant and very nice staff who made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you !


TL
Troy L.
Westerville, OH
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
Troy said that the place needed to do more programming on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you!


LM
Lois M.
Columbus, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Lois said the staff was very friendly, and she did not experience any problems.
This review was collected via phone interview by Customer Research Inc.

BM
BARBARA M.
Columbus, OH
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Best place to have auto repair work completed.
they do excellent work and care about their customers.

will not go anywhere else.
Jim M. from Wayne's Auto Repair responded on 07/05/2019

Thank you for your kind words


LW
Lori W.
Columbus, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Lori said the staff did an awesome job and she had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

SB
SHARON B.
Columbus, OH
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Nice clean and pleasant and satisfying service
Very excellent service no complaints

KW
Kent W.
Columbus, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Kent said the business did what he asked in a timely manner. The people there were all friendly.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Columbus, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Ken said the staff did the job and inspected the vehicle for less than $150.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Columbus, OH
Buick LeSabre
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2019 Category: Service
Dan said the service was not terrible but he felt like the staff did not do their best.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 388 in total