Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 1407 Reviews )

ReScore Reviews™ (81)

ReScore
Overall Rating 4.6913623/5Overall Rating 4.6913623/5Overall Rating 4.6913623/5Overall Rating 4.6913623/5rating 4.6913623
Original
Overall Rating 2.1111111/5Overall Rating 2.1111111/5rating 2.1111111rating 2.1111111rating 2.1111111
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Chicago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Good Service
Got me in and out quickly. Excellent job
Catherine S. from Webb Hyundai Highland responded on 07/08/2019

Hello,

Thank you for your 5 star rating!  We appreciate your kind feedback and look forward to seeing you for your next service visit.


Katie Sylvester
Service Manager
219-923-2277

CW
Clifford W.
Hammond, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
another happy ending
good people good service
Catherine S. from Webb Hyundai Highland responded on 07/08/2019

Hello Clifford,

Thank you for your 5 star rating and your kind feedback.
 We look forward to seeing you on your next service visit.


Katie Sylvester
Service Manager
219-923-2277

VB
Victoria B.
Munster, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Accommodating
They are very accommodating and very nice.Justin is a great service manager.
Catherine S. from Webb Hyundai Highland responded on 07/08/2019

Hello Victoria,

Thank you for your 5 star rating!  We truly appreciate your business and look forward to seeing you on your next service visit.


Katie Sylvester
Service Manager
219-923-2277

Verified Customer
Saint John, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Happy Hyundai owner
Great people to do business with. Friendly Service department..
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 07/04/2019

Thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit.

Best Regards,

Katie Elliott
Customer Service Representative

BM
Barbara M.
Cedar Lake, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Web Hyundai is so very professional!
Web Hyundai is so very professional!I was given wonderful service, very prompt and friendly!
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 07/04/2019

Barbara, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit.

Best Regards,

Katie Elliott
Customer Service Representative

Verified Customer
Merrillville, IN
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Service
Outstanding
Catherine S. from Webb Hyundai Highland responded on 07/02/2019

Hello,

Thank you for your 5 star rating!  We truly appreciate your business and look forward to seeing you on your next service visit.


Katie Sylvester
Service Manager
219-923-2277

TH
Tonjaleya H.
Gary, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
SATISFACTION
LOVE THIS DEALERSHIP
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/26/2019

Tonjaleya, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit

Best Regards,

Katie Elliott
Customer Service Representative

RT
Rhonda T.
Hammond, IN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great Service
Good people, great service, pleasant experience.
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/25/2019

Phonda, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit. 

Best Regards,

Katie Elliott
Customer Service Representative

RD
Ronald D.
Beecher, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Service
Very friendly and answer your questions promptly
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/26/2019

Ronald, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit

Best Regards,

Katie Elliott
Customer Service Representative

JC
John C.
Crown Point, IN
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
John C
Justin and Katie at the service counter were a pleasure to work with and a big help getting my car in even though I didn't have an appointment, and a great job on my car by mechanic Joe V. I look forward to bringing my other car in for service on Tuesday
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/24/2019

John, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit. 

Best Regards,

Katie Elliott
Customer Service Representative

TG
Theresa G.
Highland, IN
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
good service
always good service
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/24/2019

Theresa, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit. 

Best Regards,

Katie Elliott
Customer Service Representative

Verified Customer
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Speed
In and out.
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/24/2019

Thank you for the five star review! We appreciate your service here at Webb and we look forward to your future visit. 

Best Regards,

Katie Elliott
Customer Service Representative

TR
Tina R.
Sauk Village, IL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Prompt service
My maintenance service is usually completed in the specified time, staff is friendly.
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/24/2019

Thank you for the five star review! We appreciate your service here at Webb and we look forward to your future visit. 

Best Regards,

Katie Elliott
Customer Service Representative

RW
Richard W.
Munster, IN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Webb Hyundai
Quality workmanship at a fair price. Honest caring people. Katie in service was wonderful to work with. The mechanic Joe was awesome at completing the work and explaining any issues.
A pleasant experience
Katie E., Customer Service Representative from Webb Hyundai Highland responded on 06/14/2019

Richard, thank you for the five star review. We appreciate your service here at Webb and we look forward to your future visit.

Best Regards,

Katie Elliott
Customer Service Representative

Verified Customer
Chicago, IL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Resolve
Service Manager Catherine reached out to me regarding my issue. I brought my car back in to get it checked out.
The willingness to resolve this issue is greatly appreciated. Thank you

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2019 Category: Service
First time
I've never had an issue before. Just recently I brought my car in because of a check engine light. The service has always been great and the staff as well. I'll will be taking it back to get this issue resolved.
Catherine S. from Webb Hyundai Highland responded on 05/23/2019

Hello Rita,

We will be contacting you shortly to discuss your recent service visit.


Katie Sylvester
Service Manager
219-923-2277

RS
Robert S.
Chicago, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Radiator issue resolved
My 2013 Elantra radiator leak was diagnose and repaired with no issues. The dealership did a great job, and I will continue coming to them for all my service needs.
Catherine S. from Webb Hyundai Highland responded on 05/08/2019

Hello,

Thank you for the highest rating possible! We will continue to keep up the great work to ensure your satisfaction with our service at Webb Hyundai.



Katie Sylvester
Service Manager
219-923-2277

CJ
Christopher J.
Highland, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Service
Free car washes
👍
Catherine S. from Webb Hyundai Highland responded on 04/29/2019

Hello Christopher,

Thank you for your review!  We truly appreciate your business. We will keep working hard to ensure your customer satisfaction in our Service Department to earn your 5 star next visit.


JS
Jay S.
Schererville, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service Dept.
Justin was outstanding in suggesting what needed to be done and getting the problem fixed.
Catherine S. from Webb Hyundai Highland responded on 04/18/2019

Hello Jay,

Thank you for your 5 star rating!  We truly appreciate your business and look forward to seeing you on your next service visit.


ML
Mary L.
Highland, IN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Great service
Have always taken my 2012 Hyundai to Webb for maintenance and service. Always a good job at a fair price and no pressure for any suggested additional services.
CATHERINE S., Service Manager from Webb Hyundai Highland responded on 03/31/2019

Hello Mary,

Thank you for your 5 star rating!  We truly appreicate your business and look foreward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

FR
Fidencio R.
Hobart, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/26/2019
Liars
Was in the market for a new car.. got nothing but the run around... they are all scam artists... would never recommend anyone to purchase any car there..
CATHERINE S., Service Manager from Webb Hyundai Highland responded on 03/29/2019

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CATHERINE S., Service Manager from Webb Hyundai Highland responded on 03/29/2019

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