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Webb Hyundai Highland

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,676 Reviews)
63
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
202
Total ReScores
4.9
ReScore Average
63
Net Promoter Score ®

Business Details

About

Webb Hyundai is conveniently located in Highland, IN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Webb Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Webb Hyundai is conveniently located in Highland, IN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Webb Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(219) 249-5431

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* No Time Zone provided
9236 Indianapolis Boulevard Highland, IN 46322
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,676 Reviews)

RM
gravatar
Robert M.
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Webb does good work, but something was not put back probably.
I taken my Genesis in on 7/13/20 for service, it was explained to me of what was needed, that the 100,000 miles service, I agreed for that to be done. I drop my car off, I later got a call that I needed a tune up, my spark plugs needed to be changed and the cost would be around $1,400.00. I agreed, I was told that they will have it ready on 7/14/20, ok. The total cost was $1,346.20 when I pick it up, all seemed good.
On Sunday morning I got my car out of my garage, on my way to the church that I’m pastor of in Chicsgo, as I came off of the Sky Way at 67th Street in Chicago, I heard something dragging, to my surprise it was the under weather guard underneath my car loose and dragging, as I got to my church, one of the parishioner got underneath and attached it so I could make it home. I will be calling Webb Service tomorrow, 7/20/20 for them to correct this, the guard was not properly fasten or replaced.
Recommended
Katie M. from Webb Hyundai Highland responded on 07/20/2020 07:14 AM

Hi there, 
We are very sorry to hear about this negative experience. The managers have been notified and will be in contact with you soon. We will take this opportunity to learn and do better. Thank you and have a great day. 

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