Welches All Vehicle Repair - Ossian

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 288 Reviews )

98% Would Recommend
Latest Review about 3 years ago

Reviews


RB
ROBERT B.
Ossian, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016
Tires
You do great work. Checked out my other problem, but having new tires corrected it. A place you can trust.
Joe W. from Welches All Vehicle Repair - Ossian responded on 03/18/2016

Thanks Robert for the 5 star review!

Joe Welches


MC
Mike C.
Ossian, IN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Mike said they seem to be up front with him, they diagnose the problem and get it fixed.
This review was collected via phone interview by Customer Research Inc.

HB
Hubert B.
Ossian, IN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Hubert said he had a great experience with the business.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/12/2016

Thank you for the 5 Star review. Hope to make your experience better every time you visit.

Joe Welches


MS
Mike S.
Fort Wayne, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Mike said they did what they said they would do and more. They are good people to work with.
This review was collected via phone interview by Customer Research Inc.

ET
Eugene T.
Ossian, IN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Eugene said he was very satisfied and they have always done a good job for him.
This review was collected via phone interview by Customer Research Inc.

DD
DARREN D.
Ossian, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016
Great service
Friendly and knowledgable staff

BN
Blake N.
Indiana
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2016 Category: Service
Blake said the business was good and he likes them.
This review was collected via phone interview by Customer Research Inc.

MR
Marcos R.
Fort Wayne, IN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Marcos said the technician treated him with a lot of respect. They were polite, courteous and explained things to him.
This review was collected via phone interview by Customer Research Inc.

SG
Seth G.
Ossian, IN
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Seth said Joe and Amanda provide very good customer service. Each of them communicated well and kept him informed regarding his vehicle. He was updated consistently and his vehicle starts really good. He wonders if perhaps he paid too much, although a great deal of time and work was put into his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
RICH M.
Ossian, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015
The staff works well with people.
Great job and very quick service.

DS
DAVID S.
Ossian, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015
Fast and good service
Service on time and fast .

CR
CARLY R.
Decatur, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015
Super nice employees
Thank you!

TP
Terry P.
Ossian, IN
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Service
Terry said the employees at this business were friendly but they could lower their prices a little.
This review was collected via phone interview by Customer Research Inc.

MS
Marshall S.
Ossian, IN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015 Category: Service
Spoke with Teri. She said this business has fast service and competitive rates.
This review was collected via phone interview by Customer Research Inc.

HL
Howard L.
Ossian, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Howard said they did a pretty good job and it is convenient because he lives near there.
This review was collected via phone interview by Customer Research Inc.

CG
Cory G.
Ossian, IN
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2015 Category: Service
Cory said this business provided him with an oil change and tire rotation. When he was driving home, he noticed some vibration. He was unable to go over 30 miles per hour without the wheels vibrating. When he got to an area where he could check his vehicle to find out the problem, he noticed that his lug nuts were not snug or tightened. He now needs to receive an alignment. He said he is upset that this issue was not addressed while the vehicle was in for service or checked. He will still recommend them because aside from his experience recently, he has never had a bad experience with them and his father uses them.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 01/06/2016

Hi Cory,

I am so sorry for not responding sooner. We have had some e-mail difficulties the last few weeks and I just received your review. We would be more than happy to schedule a time for you to stop in and get an alignment check free of charge at your convenience. I am truly sorry about the experience that you had and we will do whatever it takes to make it right in hopes you have a pleasant experience with us in the future.

Thank you for your business!

Sincerely,

Joe Welches
President


TW
Tom W.
Fort Wayne, IN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2015 Category: Service
Tom said this business' service, attitude and employees were all very good.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Indiana
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Keith said his visit to this business went well.
This review was collected via phone interview by Customer Research Inc.

CH
CHEYENNE H.
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015
Customer service
The employees there are very personable, and make sure the work is done on your time. Good prices and excellent customer service

SJ
STEVE J.
Ossian, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015
Great Service
Easy to make an appointment and they provide very good service.

Displaying Review 101 - 120 of 288 in total