Wes Jackson Automotive Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

251 Reviews

99% Would Recommend
Latest Review 2 months ago

Reviews


JC
Jim C.
Collegeville, PA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Service
Jim said an employee, Keith did a great job on his vehicle. He is very appreciative of the service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Royersford, PA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016
GREAT Service and Friendly Staff!
As is usual, my last visit to Wes Jackson was GREAT - quality work, care and concern for the customer, and always a knowledgeable and friendly staff! They will continue to get my busines!!
Keith S. from Wes Jackson Automotive Center responded on 08/08/2016

John,

Thank you for writing a review on our behalf. We are glad you were happy with our service and look forward to working with you in the future.

WES JACKSON AUTOMOTIVE

DL
David L.
Cave Creek, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
David said they did a wonderful job and the entire experience was great.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 08/08/2016

David,

Thank you for writing a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

KT
Kenny T.
Collegeville, PA
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Kenny said this business was pretty detailed in the description of what they were going to do. They accomplished what they promised.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 08/08/2016

Kenny,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

GM
George M.
Royersford, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016
Great job on inspection and alignment
Very through inspection. Delivered easy to read check of what was inspected.
Keith S. from Wes Jackson Automotive Center responded on 08/08/2016

George,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

JW
Jim W.
Royersford, PA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Jim said he was satisfied with the service and the location was convenient.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 08/08/2016

Jim,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

MB
Michele B.
Harleysville, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2016 Category: Service
Michele said the business was way overpriced.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/26/2016

Michele,

Your vehicle was in for PA state inspection for which you were charged the industry standard fee. Our prices are competitive with the surrounding service centers. We are a AAA approved repair center and employ ASE Master Technicians to ensure the quality of repairs.  We offer a two year, 20,000 mile warranty on all service and we feel we provide the best value and quality parts available for our customers.

WES JACKSON AUTOMOTIVE

HR
Hugo R.
Phoenixville, PA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Hugo said the business was very responsive and took care of the issue quickly. When he needed to change his appointment, they responded quickly.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/22/2016

Hugo,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

MK
Melissa K.
Collegeville, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016 Category: Service
Melissa said she was new to the area and came across this business. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/22/2016

Melissa,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service and look forward to helping you with future servicing on your vehicle.

WES JACKSON AUTOMOTIVE

AV
Andrew V.
Pottstown, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2016 Category: Service
Andrew said the business gave him good service and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

Andrew,

Thanks you for taking the time to write a review on our behalf. We are glad you are happy with our service and look forward to helping with your future service needs.

WES JACKSON AUTOMOTIVE

BH
Barry and Patricia H.
Spring City, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
excellent staff
have dealt with Wes for a very long time His staff are always pleasant. They are honest and never try to rip anyone off.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

Barry and Pat,

Thanks for taking the time to write a review on our behalf. It is always a pleasure to help with the service needs of our customers whom we have a long established relationship with.

WES JACKSON AUTOMOTIVE

FT
Frederick T.
Royersford, PA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Frederick said the business was quick, informative and he was happy with the service provided.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

Frederick,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

JM
John M.
Royersford, PA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016
Excellent Service . . . As Usual!
I am completely sold! After having been to more auto repair and maintenance shops, including dealerships, over the last 30 years, I have never found a business like Wes Jackson. Friendly, timely, fair, honest and top-of-the-line workmanship! I won't take any of our four cars anywhere else!
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

John,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service and look forward to heping with any future service needs.

WES JACKSON AUTOMOTIVE

JP
John P.
Schwenksville, PA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016
Exhaust Service.
They did a awesome job for the repair.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

John,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

MM
Melanie M.
Collegeville, PA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Melanie said the business was very accommodating, and they were prompt.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

Melanie,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

BB
Bruce B.
Royersford, PA
Ford E-250 Super Duty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2016 Category: Service
Bruce said he had an appointment but the business made him wait for an hour.
This review was collected via phone interview by Customer Research Inc.

SR
Selenia and John R.
Perkiomenville, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016
01Jun2016
great job as always

DC
David C.
Collegeville, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Spoke with Mary Sue. She said they are quick and does a very good job.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

David,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

MB
Megan B.
Collegeville, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Megan said she was satisfied with the service. It was not expensive and it was completed quickly.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/19/2016

Megan,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

JM
John M.
Royersford, PA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016
Superb Assistance!
We had a very unusual situation that all started with the crazy potholes in the roads around Royersford, and a split tire that occurred after meeting one of those very deep holes! All our attempts to remove the tire from the car completely failed, and a call was made to Wes Jackson. They arranged for an immediate towing service (great gentleman - PronTow), and took care of the problem for us so quickly I was shocked (service that even entailed the purchase of a new tire). They truly understand customer service as they informed us of the status throughout the process, and as usual, we so friendly when we picked the car up. I have used so many car service centers in my area, and have been left feeling like nobody cared. At Wes Jackson, I care, and they let me know it! Great company!!
Keith S. from Wes Jackson Automotive Center responded on 06/18/2016

John,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service and look forward to working with you in the future.

WES JACKSON AUTOMOTIVE

Displaying Review 61 - 80 of 251 in total