Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 1459 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 minutes ago

Reviews


JP
Jay P.
Charlotte, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2011 Category: Service
Jay said they have quality service.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2011 Category: Service
Jack said that they do a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2011 Category: Service
Joe said he was very pleased with everything at the business. He would recommend this business for service and he already has recommend several friends to go there.
This review was collected via phone interview by Customer Research Inc.

SO
Stuart O.
Sherrills Ford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2011 Category: Service
Stuart said this business employs good people.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Sherrills Ford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2011 Category: Service
Stephen said that this business has good professionals.
This review was collected via phone interview by Customer Research Inc.

WT
William T.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2011 Category: Service
William said they were perfect.
This review was collected via phone interview by Customer Research Inc.

TS
TIM S.
Sherrills Ford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2011
Always Great service at fair price
I have had my vehicles serviced at Westlake for several years. They are always do a quality job. If they cannot not do the work, they can recommend quality people.

WM
WES, APRIL M.
Catawba, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2011
great
great service, fast, friendly

KB
KEVIN B.
Maiden, NC
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2011
Poor Customer Service
Don' t really care about the customer, just the money they bring.
Michael T. from Westlake Auto & Tire LLC responded on 12/06/2011
We would like to thank you for visiting our service center. We were happy that we could accomodate your request to mount & balance your used tires as this is not something we normally do as a New Tire Dealer. We are sorry you were not completely satisfied but hope you would give us another opportunity in the future. Respectfully, Michael Thyen (owner)

GC
GREGORY C.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2011
Greg C. Terrell NC
Friendly and great service. Price seem to be fair.

CC
Colin C.
Sun Prairie, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2011 Category: Service
Colin said the business was fair, honest and thorough.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2011 Category: Service
Chad stated he was satisfied with this business, because of the level of service and quality of work.
This review was collected via phone interview by Customer Research Inc.

AA
Ann A.
Sherrills Ford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2011 Category: Service
Ann said they provided excellent service and they were very accommodating every time she took her vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Maiden, NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2011 Category: Service
Mike said a lot of the time when he brings his vehicle in for service for one thing, this business will find other things they want to repair.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 12/06/2011
We want to thank you for the opportunity to service your vehicle. We understand your frustration of finding additional maintenance or repairs on your vehicle but we only recommend services that are listed by your vehicle manufacturer or repairs that could cause you to be stranded. We realize these lists can be long and sometimes confusing but we can go over them with you to explain why they are neccessary and what is imperative and what can wait. We also have a web site that does a great job of explaining these services with short 3 minute videos. If you would like to participate there is no charge to do so. It also gives you the opportunity to view all your vehicles history and upcoming services. There are also coupons as well to save you some money! We again thank you for your business and hope we can better serve you in the future!

FS
Fred S.
Maiden, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2011 Category: Service
Fred said this business is great. They are very nice in the front office and they explain things before they do the work. They show the customer the parts they use.
This review was collected via phone interview by Customer Research Inc.

GE
Gregory E.
Sherrills Ford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2011 Category: Service
Gregory said that this business has courteous employees. They got him in and out.
This review was collected via phone interview by Customer Research Inc.

MJ
Murray J.
Mooresville, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2011 Category: Service
Murray said the business' customer service and knowledge are great. The work was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2011 Category: Service
Spoke with Bob. He said this business was really good.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Sherrills Ford, NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2011 Category: Service
Tony said this business does good work.
This review was collected via phone interview by Customer Research Inc.