Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51
4.5

( 2244 Reviews )

ReScore Reviews™ (54)

ReScore
Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5rating 4.2777796
Original
Overall Rating 2.2037/5Overall Rating 2.2037/5rating 2.2037rating 2.2037rating 2.2037
91% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


BR
Bobbie R.
Jacksonville, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Rear Brake Job
Quick and friendly

LS
Lisa S.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Perfect timing
I visited, with no appointment, and was completed in perfect timing. The oil change and tire rotation was simple and proficient.

WW
Wade W.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Excellent Service!
Westside Hyundai service department is always quick, friendly and professional.

CD
Cheryl D.
Jacksonville, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Caring Service
As always, my visit at Westside Hyundai is a pleasant and rewarding experience. The staff always treat me with respect and kindness. There work is done professionally and promptly as promised.

JM
James M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Quick service
In and out in no time. Software update and oil change plus a wash. In less than two hours. Schedule your appointment first!

Verified Customer
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Good customer service
Always great customer service, which makes outweighs the overly long wait time.

Verified Customer
Jacksonville, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Awesome Service
Great service and parts...

OS
Ollie S.
Jacksonville, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Excellent
Great service, friendly, courteous, all around good business, the only place to go !

ZZ
Zenobia Z.
Jacksonville, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Proficient
They always provide professional service

BM
Byron M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Rating
Excellent service!

JC
Joseph C.
Jacksonville, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Fast service
Friendly Plesant

LC
Linda C.
Callahan, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Service
Staff friendly. Wait time was as expected. Car wash was not very good this time.

LW
Linda W.
Jacksonville, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Service Advisor
Great service for service advisor.

Verified Customer
Jacksonville, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Awesome Parts and Service
Service was great. Sherman was very nice and helpful. Parts Counter people were great.
RICHARD R L., Service Manager from Westside Hyundai responded on 03/12/2019

AA,

  We really appreciate your years of coming here and bring all of your Hyundais here for us to service.

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050

SM
Shawanna M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Service
Awesome
RICHARD R L., Service Manager from Westside Hyundai responded on 03/12/2019

Shawanna,

  Thank You for your reviwe.  I am glad we were able to give you a good experience.  Many happy returns!

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050

JC
Joseph C.
Jacksonville, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Every time I take my car good service
Great service and people love my Santa Fa Sport
RICHARD R L., Service Manager from Westside Hyundai responded on 03/08/2019

Thanks Joe! 

  Have a GREAT weekend!  Love helping to keep that Santa Fe riding smooth and shining bright ;-)

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050

EM
Eric M.
Jacksonville, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great service
Thanks for the service
RICHARD R L., Service Manager from Westside Hyundai responded on 03/07/2019

Eric,

  Thanks for choosing us to provide you service!  You keep bringing in that Sonata and we'll keep doing our best! 

Deal? :-)

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050

MW
Mechelle W.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Great Job!!!
Awesome customer service, starting with the service techs who greets you outside soon as you pull into service.
RICHARD R L., Service Manager from Westside Hyundai responded on 03/07/2019

Well well well Mechelle That's a totally awesome review!!!! Can't wait to be the first to greet you on your next visit!

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050

DA
Diane A.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Easy to get appt. via ph or online, convenient appt. times, good service and nice carwash!
This is my third Hyundai serviced by Westside Hyundai. They have always performed well. They even gave me a loaner car during one prior repair.

Verified Customer
Jacksonville, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Customer service
I love the environment everyone is courteous
RICHARD R L., Service Manager from Westside Hyundai responded on 03/07/2019

If yopu keep showing up with your Sonata, we'll keep being nice to you ;-) ... So you better not stop being our customer!!!!!!!!

~ Thanks!! 

Richard Lupo
Service Manager
Westside Hyundai
rlupo@hananiaautos.com
904-384-0050