Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

362 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


WS
William S.
Ohio
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
William said the service at the business went extremely well.
This review was collected via phone interview by Customer Research Inc.

DG
Denice G.
Ohio
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Denice said this business had quick service. They explained everything and the charges were reasonable.
This review was collected via phone interview by Customer Research Inc.

KC
Kayla C.
Ohio
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Kayla said the staff was very helpful and very fast. They were done in 25 to 30 minutes and they were the least expensive of the places she checked with. The technicians also informed her of other work that should be done. The staff told her to be careful and they did not try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Ohio
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Nicole said this business provided good service and they were really nice.
This review was collected via phone interview by Customer Research Inc.

NJ
Nicole J.
Ohio
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017 Category: Service
Nicole said it was quick.
This review was collected via phone interview by Customer Research Inc.

CT
Cliff T.
Ohio
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Cliff said they take his vehicle in, he explained what's going on and they take care of it. They're nice to him and it doesn't take long.
This review was collected via phone interview by Customer Research Inc.

IW
Ida W.
Ohio
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Spoke with Christine. She said she was referred to the business by word of mouth. They got her in, discussed everything with her, and she is a former mechanic. The work was wonderful. She said she breathed easy, because everything was done right. She and her mother drove to Delaware and over to the ocean, after their service. She will be back to have the brakes worked on.
This review was collected via phone interview by Customer Research Inc.

JP
Jocelyn P.
Ohio
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Jocelyn said they were really efficient with the service and they took care of her. The prices were a little expensive.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Ohio
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Joseph said they got him in quickly and it was cheap.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Ohio
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Spoke with Patty. She said they did good work.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacqueline J.
Ohio
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Jacqueline said everything was perfect.
This review was collected via phone interview by Customer Research Inc.

LT
Lukas T.
Ohio
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Lukas said the business employees are courteous and quick.
This review was collected via phone interview by Customer Research Inc.

JH
Joey H.
Ohio
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Joey said this business gave a pretty standard service and the owner spent a lot of time with him to explain different services to him.
This review was collected via phone interview by Customer Research Inc.

TG
Timothy G.
Ohio
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Timothy said this business provided good service. They took longer than he expected but they were quick. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Ohio
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Chris said the business went above and beyond to provide good service. He said he will see them again.
This review was collected via phone interview by Customer Research Inc.

BA
Brice A.
Ohio
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Brice said they always treat him well.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Ohio
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Paul said they are straightforward. They were very clear with the information, and quick. He has sent his in-laws, and daughter there. He has always liked West.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Ohio
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
John said his experience with this business was pretty good and he would use them again but he will have to take the vehicle back because his steering is going out of alignment again.
This review was collected via phone interview by Customer Research Inc.

DJ
Deysaun J.
Ohio
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Deysaun said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

FP
Frankie P.
Ohio
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Frankie said they were good.
This review was collected via phone interview by Customer Research Inc.