Ms. Crowder came to us for a Maryland State Inspection, which we performed. Having the following items fail; control arm bushings, front brake rotors, rear brake drums, battery holddown, crack in windshield and broken motor mount. As stated on her original invoice there is a charge for reinspection. Granted if we can visually reinspect an item, we generally do not charge for that. But in this case, we have to road test vehicle [for braking], remove wheels for measurements of brake rotors and drums. This is all in accordance with Maryland State Police Enforcement Code. None of the employees told her $15. And she was quick to point out that vehicle didn't need to be road tested and we could just look through the wheels. Also the crack in windshield wasn't that big. It was 3/4". We just enforce the laws as written not to fined.
Thank You to White's auto for giving me Peace-Of-Mind while I drive!
- A Mother of 4