Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

452 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


DC
Demetra C.
Upper Marlboro, MD
Dodge Neon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/10/2017 Category: Service
Demetra said she is going to file a complaint with the consumer affairs office because she was quoted $15 for the re-inspection but when she went back, they changed the price to $35. They failed her due to a little chip on the passenger's side window. She said they are unprofessional and they have a problem telling the truth.
This review was collected via phone interview by Customer Research Inc.
Danny W. from White's Auto Repair responded on 05/12/2017

Ms. Crowder came to us for a Maryland State Inspection, which we performed. Having the following items fail; control arm bushings, front brake rotors, rear brake drums, battery holddown, crack in windshield and broken motor mount. As stated on her original invoice there is a charge for reinspection. Granted if we can visually reinspect an item, we generally do not charge for that. But in this case, we have to road test vehicle [for braking], remove wheels for measurements of brake rotors and drums. This is all in accordance with Maryland State Police Enforcement Code. None of the employees told her $15. And she was quick to point out that vehicle didn't need to be road tested and we could just look through the wheels. Also the crack in windshield wasn't that big. It was 3/4". We just enforce the laws as written not to fined. Β 


SP
Saurabh P.
Beltsville, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Saurabh said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

AC
Adrian C.
Lanham, MD
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Adrian said the service went well at this business. He was satisfied with the experience.
This review was collected via phone interview by Customer Research Inc.

SH
Stephen H.
Glenn Dale, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Stephen said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

RH
Rafael H.
Palm Coast, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Rafael said he researched this business on the internet and he went to them because they had a good rating. They have a nice waiting area and the employees are professional and friendly.
This review was collected via phone interview by Customer Research Inc.

DC
Dawna C.
Greenbelt, MD
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2017 Category: Service
Dawna said the service was fine but it took longer than she had expected to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

CJ
CHARLENE J.
Bowie, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
They make you feel very welcome !
I felt very welcome as soon as I walked through the door. Things was explained to me in detail about my situation with my car and if I had a problem they addressed it and made me feel very comfortable. Hard to find a trust worthy mechanic, I've found one in these guys! πŸ˜‰

DN
Donghoon N.
Lanham, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Donghoon said the business provided very quick service.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Bowie, MD
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Recommend White's Auto
Great service. Friendly atmoshphere. Competitive pricing.

RH
Rowland and Silvia H.
Bowie, MD
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017
Oil and filter change
Outstanding job as always

BM
B.g. M.
Bowie, MD
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
B.G. said the business has been servicing him for 30 years. They do good work.
This review was collected via phone interview by Customer Research Inc.

KR
Kelvin R.
Lanham, MD
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Kelvin said the customer service is good at this business.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Glenn Dale, MD
Infiniti Q45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Spoke with Maria. She said they fixed her vehicle at this business and they always do a good job. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RC
Rafael C.
Bowie, MD
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Rafael said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DA
Donna A.
Lanham, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
πŸ‘πŸΎ
Great service πŸ‘πŸΎ

TP
Tamara P.
Upper Marlboro, MD
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Tamara said the business does a great job and she is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

KS
Kalima S.
Bowie, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Best Auto Repair Shop in Maryland !!
I have been a client of White's Auto for over 5 years. The service has always been Top-Of-The-Line. Everyone employed at the shop genuinely cares about the customer and their vehicle.......Including Mr. White himself. Any issues are always quickly resolved in fairness and in good favor.
Thank You to White's auto for giving me Peace-Of-Mind while I drive!
Sincerely,
- A Mother of 4

BA
Bint A.
Greenbelt, MD
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Bint said the timely service provided by this business was excellent and she was comfortable with the wait time. She appreciates the nice and courteous employees at this business.
This review was collected via phone interview by Customer Research Inc.

GT
Glenda T.
New Carrollton, MD
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017
Recent Maintenance
When I made the decision to keep my 1995 Olds, I knew that there was going to be some inherent maintenance problems with making such a decision. So when my starter went out as well as the original brake system in my car, White's auto fixed both and the cost was very reasonable.

SD
Scott D.
Potomac, MD
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Scott said this business did a good job. They were quick and thorough. The personnel were polite. He would like to thank Danny for a job well done.
This review was collected via phone interview by Customer Research Inc.