Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

894 Reviews

99% Would Recommend
Latest Review 30 days ago

Reviews


WR
WOODY R.
Opelika, AL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Great fast service
Good folks to do business with. Knowledgble conerning
David W. from Whitt's Auto Service Center responded on 11/08/2017

Thanks For The Great Review
David Whitt


DB
Dustin B.
Auburn, AL
Chevrolet Silverado SS
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2017 Category: Service
Dustin said the service provided by this business was done correctly and the staff was good. The owner was not friendly or personable. His diagnosis was incorrect and he was not very honest.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Auburn, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
Honest Man
David & Mary Whitt are the most honest and excellent customer service driven business owners I have had the pleasure to meet and do business with. I consider David and Mary Whitt good friends.
David W. from Whitt's Auto Service Center responded on 11/06/2017

Thanks For Your Great Review 

David Whitt


SF
Spencer F.
Auburn, AL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
Good service
Always timely. No surprises
David W. from Whitt's Auto Service Center responded on 11/06/2017

Thank You For The Great Review

David Whitt 


HG
Helen G.
Auburn, AL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Helen said she was very pleased with the customer service. They were very quick and polite.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Auburn, AL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Brandon said the staff was quick and the service was cheap. He appreciates the fast service and he said he hopes to go back.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Auburn, AL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017 Category: Service
William said the employees were nice. They provided very good service. However, he would have liked them to have repaired all of his vehicle's issues and not just some of them.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
Auburn, AL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Tyler said the staff was good and helpful. The work was really good.
This review was collected via phone interview by Customer Research Inc.

JG
Jordon G.
Auburn, AL
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Jordon said the business s a good home town brand. The staff are good people to deal with and his vehicle is always left in better shape than before he brings it in.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Auburn, AL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Chris said this business was very responsive and they explained everything that needed to be done. They didn't unnecessarily change out parts which they could have done without him knowing.
This review was collected via phone interview by Customer Research Inc.

AW
Adrian W.
Auburn, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Adrian said this business is the facility is the best he has ever been to. They were very helpful and they provided great service. They never try to get extra money out of him. They have reasonable prices and their labor costs are very manageable.
This review was collected via phone interview by Customer Research Inc.

HF
Hilary F.
Notasulga, AL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Hilary said she was very satisfied with the friendliness of the staff. She was satisfied with the quality and speed of the service she received.
This review was collected via phone interview by Customer Research Inc.

JG
Jackson G.
Athens, AL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Jackson said the service was good. The employees completed it quickly.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Auburn, AL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017
Trustworthy people and great service!
Have used Whitt' s for more than 10 years. Always recommend them to all.

KA
Katie A.
Auburn, AL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Katie said the business helped entertain her kids in the waiting room. They were very accommodating. They gave her information on the recall for her vehicle. She was very pleased with them.
This review was collected via phone interview by Customer Research Inc.

BK
Beth K.
Auburn, AL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Beth said the service she gets from this business has always been excellent. They are honest and fair.
This review was collected via phone interview by Customer Research Inc.

JC
Joey C.
Auburn, AL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
Excellent Service
They checked out my car and found that no repairs were necessary. There was no charge.

DT
Danielle T.
Auburn University, AL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Danielle said they were super nice and they didn't take advantage of her. They were very respectful.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Auburn, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Ryan said the staff he spoke to were really nice and straightforward about his issue. The staff got his vehicle back to him in a couple of days.
This review was collected via phone interview by Customer Research Inc.

MC
Miriam C.
Huntsville, AL
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Miriam said the business provided good service.
This review was collected via phone interview by Customer Research Inc.