Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

326 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


DG
Debbie G.
Rockford, IL
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Debbie said they tried to get her the best possible pricing. They worked with her.
This review was collected via phone interview by Customer Research Inc.

KJ
Kendall J.
Rockford, IL
Chevrolet Caprice
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Kendall said he's been going to the business for the past 15 years. They are great with old and new vehicles.
This review was collected via phone interview by Customer Research Inc.

BM
Brandon M.
Rockford, IL
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Excellent company
I like to go to Wicks, I met Brad and Jessica about 14 years ago with a with a my Monte Carlo I had him check it out he had to print out and sat there and explain to me exactly what was wrong and what I could do to fix it right now and what I could save money on and come back later he did not treat me like I did not know cars and he treats Every Woman with respect and dignity and so does his staff love these guys

DC
Debbie C.
Rockford, IL
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Debbie said the staff at the facility has always done a good job for them. They have never had a problem with their vehicle and the staff members are good people. They have always done such a good job that she'd recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

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Tom F.
Rockford, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Tom said the staff has good mechanics. He has been a customer of the business for quite a few years, and they know what they're doing.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Rockford, IL
Buick Park Avenue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Completely Satisfied
All work completed in a timely manner in a clean, friendly, and professional environment. Highly recommended.

KR
Karen R.
Rockford, IL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Karen said this business has good service. She came in for a oil change, they found another problem and fixed it.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Carpentersville, IL
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Anthony said he needed a quick repair and information. They were very helpful.
This review was collected via phone interview by Customer Research Inc.

LL
Laurie L.
Rockford, IL
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Great Mechanics!
I have confidence in what they tell me, so we can make the right decision on what must be repaired.

LF
Linda F.
Rockford, IL
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Linda said this business took care of her.
This review was collected via phone interview by Customer Research Inc.

DG
Debbie G.
Rockford, IL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Debbie said the staff was very courteous. The service provided by the business was well done.
This review was collected via phone interview by Customer Research Inc.

BW
Bradley W.
Rockford, IL
Hyundai Santa Fe Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Bradley said the staff were able to get him in on schedule and take care of his problems without issue.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Rockford, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Tom said that they are very good mechanics there and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

QO
Quarian O.
Rockford, IL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Quarian said the business exceeds his expectations.
This review was collected via phone interview by Customer Research Inc.

GA
Greg and Mary A.
Rockford, IL
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018
Honest repair work and economical.
We fully trust Brad Wick and all who work there, We had a problem with our Audi they worked with us and was honest when the first diagnoses of the problem weren't correct, they opted to tell us, even took full responsibility and did not charge us for the extra labor. the car runs great and we are fully satisfied.
Thank you for your honesty and good work Greg

JT
Juan T.
Rockford, IL
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Juan said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

LL
Laurie L.
Rockford, IL
Saturn Astra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
well pleased!
very pleased with the services that we have had done.

SS
Sam S.
Rockford, IL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Sam said he got good and prompt service from this business.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Rockford, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Bob said he was satisfied with the speedy service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PJ
Pat J.
Rockford, IL
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Pat said she has always been able to count on this business to do the right thing. When they have fixed her vehicle, she has never had a problem with it afterwards.
This review was collected via phone interview by Customer Research Inc.