Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1071 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


BV
Beverly V.
Conroe, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great people Great Service.
Always willing to go the extra mile to help..Happy my needs,,Friendly and great service.
RICH B., Service Manager from Wiesner Hyundai responded on 09/18/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

RT
Reynaldo T.
New Caney, TX
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Recall Notice
NA
RICH B., Service Manager from Wiesner Hyundai responded on 09/17/2018

Thank you for the stars. What could we have done to receive 5 stars?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

AB
Albert B.
Conroe, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Albert bosse
Great people,great service.
RICH B., Service Manager from Wiesner Hyundai responded on 09/15/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

JW
Judith W.
Willis, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Very courteous
RICH B., Service Manager from Wiesner Hyundai responded on 09/15/2018

Thank you for the stars.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

GH
Gladys H.
Huntsville, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great services
Great services
RICH B., Service Manager from Wiesner Hyundai responded on 09/15/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

GG
Gladys G.
Conroe, TX
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
n/a
n/a
RICH B., Service Manager from Wiesner Hyundai responded on 09/14/2018

Thank you for the stars. What could we have done better?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

Verified Customer
Conroe, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Recalls
Hector was very professional and helpful.
RICH B., Service Manager from Wiesner Hyundai responded on 09/14/2018

Thank you for the stars and and kind words.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

MR
Mark R.
Montgomery, TX
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
service stafff
cindy and capri go out of the way to help and understand.

it is indeed a pleasure
RICH B., Service Manager from Wiesner Hyundai responded on 09/14/2018

Thank you for the kind words. We appreciate your business and look forward to your next visit! 

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

RH
Robert H.
Montgomery, TX
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent service
Excellent customer service, work performed as estimated.
RICH B., Service Manager from Wiesner Hyundai responded on 09/14/2018

Thank you for the kind words. We appreciate your business and look forward to your next visit. 

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

Verified Customer
Spring, TX
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Good service
Capri was my service contact person and she did a great job of answering my questions and keeping me informed.
RICH B., Service Manager from Wiesner Hyundai responded on 09/12/2018

We appreciate the stars. What could we have done better to receive 5 stars?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

BC
Bonnie C.
Conroe, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Very eager to fix problems
We are waiting for a call to come back to get a problem fixed with our drivers seat. The back support control had quit working on the drivers seat and we brought it in and they replaced it. Now the back of the drivers seat has popped loose. And they said they have to order a part.
RICH B., Service Manager from Wiesner Hyundai responded on 09/12/2018

Thank you for the stars. We will call today to set an appointment for you to come in and fix your issue.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

LA
Lowell A.
Conroe, TX
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Quality service
It was prompt courteous and Friendly Quality service
RICH B., Service Manager from Wiesner Hyundai responded on 09/11/2018

Thank you for the stars. We appreciate your business and look forward to your next visit.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

ED
Elizabeth D.
Montgomery, TX
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
The employees
Great family feel
RICH B., Service Manager from Wiesner Hyundai responded on 09/11/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

EH
Edgar H.
Houston, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great Service
Enjoy my new car and appreciate their friendly customer service.
RICH B., Service Manager from Wiesner Hyundai responded on 09/10/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

KS
Karen S.
Splendora, TX
2011 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Friendly Staff
Great Service
RICH B., Service Manager from Wiesner Hyundai responded on 09/10/2018

Thank you for the stars. What could we have done to receive 5 stars?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

MS
Mary S.
Spring, TX
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
professional staff
All good except forgot to email my courtesy check report until reminded
Capri G c., Service Advisor from Wiesner Hyundai responded on 09/08/2018

Thank you for your stars! We appreciate your business!

Thank You,
Capri Chapa
Wiesner Hyundai Service


BB
Brandon B.
Spring, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Thanks!!!
Quick and easy!
Capri G c., Service Advisor from Wiesner Hyundai responded on 09/08/2018

Thank you for your stars! We appreciate your business!

Capri Chapa
Wiesner Hyundai Service


Verified Customer
Houston, TX
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Good service. They took care of the problem I brought them.
Good service. They took care of the problem I brought them.
RICH B., Service Manager from Wiesner Hyundai responded on 09/07/2018

Thank you for the stars. We appreciate your business. 

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

WS
Wesley S.
Montgomery, TX
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Overall good experience
Nice place AD good service. Be nice if they had a kids area and or cartoons
RICH B., Service Manager from Wiesner Hyundai responded on 09/06/2018

Thank you for the stars.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

Verified Customer
Montgomery, TX
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Transplanted Nebraskan
Excellent personnel
Capri G c., Service Advisor from Wiesner Hyundai responded on 09/04/2018

Thank you for your stars! We appreciate your business!

Thank You,

Capri Chapa
Wiesner Hyundai Service