Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

718 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.8421084/5Overall Rating 4.8421084/5Overall Rating 4.8421084/5Overall Rating 4.8421084/5rating 4.8421084
Original
Overall Rating 2.73684/5Overall Rating 2.73684/5rating 2.73684rating 2.73684rating 2.73684
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Ashford, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
"Check Engine Light"
My car's "Check Engine Light". would go on and off occasionally. I made the appointment to have this analyzed. I was told that a part had to be ordered to fix the problem. I am waiting for a call to have the problem fixed. I am hoping to hear from Wile Hyundai after they receive the part needed to complete the job.

ES
Elizabeth S.
Groton, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Love Wile Hyundai!
If you want excellent service and a great deal on a Hyundai then go to Wile Hyundai!

KK
Kathleen K.
Canterbury, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Your staff is exceptional.
The service appointment was just as good an experience as when I leased the car.
Marc C. from Wile Hyundai responded on 09/18/2018

Thank You for taking the survey and the great response. Thank You for your business. Marc C.


KT
Kevin T.
Mansfield, CT
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Service
Mark stands by his mechanics and makes sure the customer is satisfied.
Marc C. from Wile Hyundai responded on 09/18/2018

Thank You for choosing us for your business. Marc C.


MB
Michele B.
Norwich, CT
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Oil Service
Excellent Customer Service. Very friendly staff.

ME
Mdshahed E.
Mansfield Center, CT
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Front sub-frame install
I am very happy that Wile Hyundai contacted the manufacturer to cover my sub-frame replacement cost which was rotten and could cost me around 1880$. Mark is very helpful and excellent person who took the picture of the rotten subframe and get the pre-authorization from Hyundai Manufacturer for the cost. I would like to thank both Wile Hyundai and Hyundai Manufacturer to cover this cost.

JL
James L.
Columbia, CT
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Reliable service
I am completely satisfied with service from Wile, which is rare these days.

FM
Fernand M.
East Hampton, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Service
The service departement is what keeps me going back to Wile. Great service!

Verified Customer
Windham, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Good service
Courteous, thorough and quick.
Marc C. from Wile Hyundai responded on 08/30/2018

Thank You for your business and choosing Wile Hyundai for your service needs. Marc C.


WS
Walter S.
CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
15 Sonata
Convenient. Can always get an appointment to match my schedule. A pleasure working with the service guys.

KT
Kristen T.
Coventry, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Always confident getting great service!
Thank you
Marc C. from Wile Hyundai responded on 08/21/2018

Thank you for the great survey. We thank you for your business. Marc C.


EG
Ethel G.
Mansfield, CT
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
What to say
Great service
Marc C. from Wile Hyundai responded on 08/21/2018

 Thank You for choosing Wile Hyundai for Your vehicle service needs. Thank You for taking the time to fill out the survey. Marc C.


Verified Customer
Coventry, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
nice friendly service crew
a nice small town feel with cost conscience, quality work
Marc C. from Wile Hyundai responded on 08/13/2018

Thank you for choosing Wile Hyundai for Your service needs. We Value You as Our Customer, and look forward to serving you in the future. Thank's again. Marc C.


PR
Patricia R.
CT
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Exemplary service as always.
My experience with this business is always the same, the best.

BV
Barbara V.
Manchester, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Service that is reliable.
Honest and thorough.

Verified Customer
North Franklin, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service
Everyone makes you feel welcome
Marc C. from Wile Hyundai responded on 08/10/2018

Thank You for your positive response, and for choosing Wile Hyundai for Your maintenance and service needs. We value You as Our customer, and look forward to providing the very best serivice experience. Thank You again Marc C.


Verified Customer
Ashford, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Oil change
Good job

JS
Judith S.
Groton, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Friendly people, great service!
I have always received excellent service

Verified Customer
North Franklin, CT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
They took the time to listen to me and Was able to avoid an expensive repair bill.
Thank you to Dylan Hunniford and Mr. Charron.

BN
Bruce N.
Brooklyn, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Oil changes
Oil change was free as loyalty card was full. Still did full inspection and normal courteous service.