Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

309 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BC
Bill C.
Chrysler Town
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2012 Category: Service
Bill said that this visit seemed to take a little longer than he would have liked to get started on the work. His advisor said that he was swamped with work.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2012 Category: Service
Randy said this business was very helpful and had finished his vehicle in a timely manner. He also mentioned that this business had kept him informed and he really appreciated that.
This review was collected via phone interview by Customer Research Inc.

SJ
Sonny J.
TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
Sonny said they did a good job. They did what they said they would do and everything is fine.
This review was collected via phone interview by Customer Research Inc.

BL
Bret L.
TX
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2012 Category: Service
Bret said this business was awesome and they have great service. They repaired his vehicle correctly and the pricing was reasonable.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Lubbock, TX
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Spoke with Karma. She said she has been using this business for 15-16 years and they are wonderful. She is always aware that when she drops off her vehicle with this business, they will fix it.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
David said he really appreciates this business for fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

HM
Heather M.
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2012 Category: Service
Heather said they always get the job done quickly and they are always really nice. She said she can trust them to do a really good job.
This review was collected via phone interview by Customer Research Inc.

JP
JACKIE P.
Lubbock, TX
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2012
The people and their dedication to service.
My last visit was in June to have new shock absorbers installed on the 2001 Dodge Ram Van. As usual, the work was completed in a timely manner and the vehicle left clean. Great job guys.

GB
GARY B.
Lubbock, TX
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012
Reliable tech.
We would never go anywhere/nor find any other auto tech. This shop and the workers /owner are so reliable. Nice people.

RM
Rebecca M.
Lubbock, TX
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2012 Category: Service
Rebecca said the brakes are squeaking and will have to take her vehicle back.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Lubbock, TX
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Joe said he trusts this business because of their honesty.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
TX
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Mike said they are awesome and he has been there before.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
TX
Mazda MX-6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2012 Category: Service
Michael said it took a little longer than he anticipated to get his vehicle serviced at this establishment.
This review was collected via phone interview by Customer Research Inc.

DW
Del W.
Post, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Del said they do good work.
This review was collected via phone interview by Customer Research Inc.

JN
Jason N.
TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2012 Category: Service
Jason said their price is as expected. He was disappointed, though, that they forgot to do an oil change.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2012 Category: Service
Gary said he really likes their professionalism and their knowledge about repairs. He said they get him in and out on time.
This review was collected via phone interview by Customer Research Inc.

BS
BJ S.
Lubbock, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2012
Fantastic
I never have to worry when I take my car to Williams Auto Repair, they always do the repairs right the first time and I don't have to take it back. They check the things I ask and never do unnecessary repairs and Justin always explains things to me.

CC
Carolyn C.
TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2012 Category: Service
Carolyn said she is familiar with this business and she trusts they'll do exactly what needs to be done. They are courteous, superb in service and they are the best. She said this business is very honest, ethical and they respect customers' s time.
This review was collected via phone interview by Customer Research Inc.

LS
Leslie S.
Lubbock, TX
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2012 Category: Service
Leslie said they always do a very good, prompt job.
This review was collected via phone interview by Customer Research Inc.

JP
JACKIE P.
Lubbock, TX
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012
Excellent service and integrity.
The staff at Williams Automotive are always friendly, take care of business and, stand behind their work.

Displaying Review 241 - 260 of 309 in total