Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

310 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


CA
Casey A.
Texas
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Casey said she trusts the staff.
This review was collected via phone interview by Customer Research Inc.

KM
KYLE M.
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Always 5 Stars
After going to Williams I won’t take my car/truck anywhere else. I’ve taken 4 different autos there over a 7 year period and never had bad service or repair. My vehicle is my office and they seem to be mindful of that. Very prompt, most of the time my vehicle is in/out in less than 24 hours.

KK
Kendrick K.
Lubbock, TX
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Kendrick said he has been doing work with this business for a number of years. He never has to take anything back, and they are prompt. He recommends them all the time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great service
Justin and Shane provide great service at a reasonable price. They are very dependable and get your vehicle fixed quick.

TW
TUCKER W.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
A++ Work and Customer Service
I took my Jeep Wrangler in for a break job and a small leak inspection. They had great customer service and were up front with every detail. They came in under their quoted price and finished the job in less than one day. I will take every single one of my vehicles to this shop and would recommend 10/10 to everyone!

CR
Chase R.
Levelland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Chase said they gave him good service.
This review was collected via phone interview by Customer Research Inc.

JJ
JERRY J.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Excellent as usual!
As usual Justin, Shane and company provided superior service on my 2001 Ford F-150. Repair is always done in a professional manner and never had to return a vehicle in the many years they have been helping me keep my vehicles on the road. The cost of repairs is always extremely fair and reasonable. Thanks again Justin and Shane for your help! We appreciate y’all!

BM
Bruce M.
Lubbock, TX
Chrysler Crossfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Bruce said he's comfortable leaving his vehicle with the staff. If they find additional problems he can trust them to fix it.
This review was collected via phone interview by Customer Research Inc.

GG
GARY G.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Great and Dependable Service
Williams Automotive Repair has serviced several of my vehicles over the years. Everytime, I've had an issue...I have received a fair price and prompt service. Never have I had to return one for additional repairs on the same issue. Plus, I have always gotten my vehicles back at the timeline promised.

DS
David S.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
David said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MP
MARGRET P.
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Professional
Honest & dependable! Hard to find in auto care these days. I was given a quote first over the phone & there were no changes in price upon completion of services. Friendly, dependable & knowledgeable! Reminds me that there are still good people in this world.

MC
MIKE C.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
2011 Chevrolet Pickup
Perfect as always

JK
JORDON K.
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Awesome, dependable, above quality service
Shane and Justin have worked on my trucks a couple times. Their work is clean, honest, and professional. They dont beat around the bush in telling you what's wrong with your vehicle and fully explain how it needs to be fixed. They've also been good about giving you a heads up on future problematic issues.

BR
BRADY R.
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
The Best
I can always count on them to do what needs done. I use Williams for all my maintenance and repairs. Honest, skillful, and timely. These guys are the best.

MS
Mickey S.
Texas
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Mickey said the business did a wonderful job. He will go back there again.
This review was collected via phone interview by Customer Research Inc.

MF
MACK F.
Lubbock, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Honesty price integrity. I trust them comiplety
I have done business here for several years and have always been complete satisfied

SK
Sarah K.
Texas
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Sarah said she will be going back, again.
This review was collected via phone interview by Customer Research Inc.

CH
CHRISTOFFER H.
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Utterly trustworthy, dilligent and on time
We have always received very professional, on-time and cost-effective service from Williams auto. Justin has a framed letter from a father in his shop thanking him for not taking advantage of customers with little mechanical knowledge who might otherwise be considered "easy prey" (as is unfortunately not uncommon) - and this is clearly well-deserved. We had him recommended, and we are happy to pass this on here.

JF
JOSH F.
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Excellent auto repair shop.
I've done business with Justin and Shane for 18 years. They are trustworthy and always provide superior service. I'm glad to know these guys.

KT
KEITH T.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Good work
We have used Williams twice now. Both times were done in a day and with time to spare. I suppose they do emergencies on short notice, but making an appt works nicely.

Displaying Review 21 - 40 of 310 in total