Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

247 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


TP
Terry P.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Terry said this business does a good job and he is pleased with them.
This review was collected via phone interview by Customer Research Inc.

KY
Karen Y.
Texas
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Karen said they are easy to work with. They are always great and help her out. Her family has been using them for a long time and they really like them. Every time she goes there, they are always friendly and always work quickly. Their prices are the best and she would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
Texas
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Roy said everything was great at the business, and the work was good.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
2011 Silverado dash
Awesome service! Very Proffesional!Work completeted in a timely manor!

JB
Josh B.
Texas
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017 Category: Service
Josh said this business always has fair prices and quick turnaround time.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Texas
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Elizabeth said they did a great job.
This review was collected via phone interview by Customer Research Inc.

ET
ELIZABETH T.
Lubbock, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017
Elizabeth Thomasson, Williams Automotive Repair
Williams Automotive Repair has been taking care of our vehicles for many, many years. We have always been very pleased with the service received. I have recommended this business to family and friends.

JT
John T.
Lubbock, TX
Isuzu Ascender
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
John said they always do a good job. This is a great place to gets repairs done over a long time span.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Texas
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Carlos said he likes the way the business explains their procedures. They are very thorough in their explanations. They are very friendly, they do a great job, and finish in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CF
Cody F.
Texas
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Cody said he was impressed with how quickly they got the work done and they actually fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

BL
Bobby L.
Texas
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Bobby said he is happy with the service the business provides. He has been using them for years and they are the only ones he will let work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kade M.
Texas
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Kade said the employees were fast and considerate of his time.
This review was collected via phone interview by Customer Research Inc.

IK
Ingrid K.
Lubbock, TX
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2017
Pleased.
Honda Pilot 2009. Battery would not hold a charge. First time I took it in, they saw that the battery was bad. So I paid them for a new battery. Drove all day, but noticed air not blowing in the front part of the cabin cool. The next day, battery was dead. So I took it back. They called me the next day and said it seemed the passenger side vanity mirror was sticking on, they also checked the ac and said it needed new valve rings to be replaced. Did that and it worked fine. Drove it all day. Next morning car wouldn't start. Took it in once again. This time I let them keep it for a few days to make sure once they found the issue, it would start again after setting a couple days. They found that the air compressor clutch was stuck and keep pulling on the battery even when the car was off. Now, after a few days of letting it sit there, I called and they said it started right off. Yay. Sometimes they just need continue to check to find the specific problem. For now, it seems to be fixed. I am pleased with the way I was treated and how they were willing to work until they found out what was causing the problem.

CD
CODY D.
Lubbock, TX
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Quality service
This is the only auto shop where I never have to take back my vehicle once repaired by the staff at Williams Auto. Reassurance of a job done right.

TE
Trent E.
Texas
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Trent said this business was good.
This review was collected via phone interview by Customer Research Inc.

TP
Troy P.
Lubbock, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Troy said they're the best in Lubbock.
This review was collected via phone interview by Customer Research Inc.

ME
Melissa E.
Texas
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Melissa said the customer service was great. The employee were honest and the job was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Lubbock, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Tim said he has been using them for a lot of years. The experience at this business was good.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Texas
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Steve said the business provides good work. He is a loyal customer and he has recommended this facility to others.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Texas
Ford Aerostar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Paul said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 247 in total