Wilmington Motor Works

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910-399-1795
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,434 Reviews)
5 star
94%
4 star
3%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
99% Would Recommend
Latest Review 17 days ago

Reviews

DP
Desmond P.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021 Category: Service
Desmond said he felt comfortable with him.
Recommended
SM
Sheila M.
Wilmington, NC
Mercedes-Benz C300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2021 Category: Service
Sheila said that the business does good work and she likes them.
Recommended
JM
Jane M.
Wilmington, NC
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
They are very professional and nice to work with.
They work hard to complete your work as soon as possible. Very personable and line. Would recommend them to anyone.
Recommended
JR
Jordan R.
North Carolina
BMW M2
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021 Category: Service
Jordan said the business provided good service.
Recommended
SB
Sherry B.
Rocky Point, NC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2021
Superior Customer Service
Thank you Tim and staff for your expertise feels great to get back into my BMW..
Recommended
CD
Caitlyn D.
Rockingham, NC
MINI Cooper Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Thank you!
I needed someone to work on my car asap and they did it for me! I was also out of windshield wiper fluid and they filled it up for me in addition to what I came to get my car fixed for.
Recommended
BC
Beth C.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Great service
The communication is great. Love the reminders and texting system. The service was very good as well. While taking it for one problem, they were able to add on inspection for me. They seemed to do great work and will use them in the future.
Recommended
RL
Ray L.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Do what they say, say what they mean
As always price, service and quality are consistant
Recommended
DM
Donald M.
Jacksonville, NC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Professional and courteous
Quickly diagnosed problems, explained service required, and updated continuously as services wer completed.
Recommended
Verified Customer
Atkinson, NC
BMW M6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
They explain everything so well
Very please , they are so professional everything is neat and clean and that means a lot to me I judge shops on how neat they appear before I do business with them
Recommended
AB
Andrea B.
Willard, NC
MINI Cooper Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
always quick and good work.
Will not go anywhere else
Recommended
Verified Customer
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Great team
So easy to work with, staff is friendly, responsive and knowledgeable
Recommended
LD
Leon D.
Hampstead, NC
MINI Cooper Paceman
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
Superior Service and all employees are dedicated to Superior Service!
I needed a very small part to complete the work on my Mini that is not offered by any supplier. The very small part is only offered on an all new battery cable, thankfully one of their service techs. had one and installed it. If the part could be purchased it would likely cost less that $2.00.

I would not give consideration to using any other Mini Service Co. to work on my 2015 Mini Paceman S except Wilmington Motor Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Recommended
BB
Ben B.
Rocky Point, NC
BMW 325i
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021 Category: Service
Ben said the staff are great and they provide a great job.
Recommended
TT
Teresa T.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Excellent Service and Communication
The entire team is professional from scheduling to pickup post service. The real key is the ongoing communication via online tools. Photos of specific work and full explanation to clearly understand the technician’s review. Online portal allows you to review history and pay invoice. Awesome experience each and every time!
Recommended