Wilmington Motor Works

Fast, quality service. Always reliable.

Great job

Craig said the staff did a wonderful job

Took my mini down because the check engine like had come on. I had only has the car about 2
Months. I’m not one to drive with a service light on so I went toAuto zone and they did a diagnostic. P00012:timing chain, I called the zBmw place in Wilmington and they sent me to Wilmington Motor Works. Dry professional. I had asked around and their charges were spot on.
I’m thankful the took my extended warranty I had purchased, it’s a 2008 , USAA sells an awesome
Warranty. They paid for everything except the oil to put back in the car. The total job was 2000.00
Which was comparable to the first quote I got. This is my go to place for all my mini work

Polite. Courteous. Reliable. From beginning to end.

Customer service was great. Hannah at the front is awesome. My vehicle was fixed in a timely manner and drives great. Thank you.

Wilmington Motor Works did an outstanding job replacing my SUV trunk lock and the rear seat release lever. In fact, despite it being a holiday, being short-staffed that day and having a long list of cars to repair; they still got me in and out before lunch! Very impressive as always. And the best part is they really take time to get to know you and not just car. Their customer service is second to none! I’m grateful.

I live in Maryland and I have been bringing my 645CI for service and repairs to Wilmington Motor Work for over 7 years.....I drive 6 hours each way to get my car service because I trust their evaluation and their labor costs are reasonable ...

Julison said the staff was friendly, timely, and explained the details well.

Jan said her vehicle had a mechanical issue after her service. The business owner loaned her his vehicle until service was complete. He provided great service.

Great Customer Service.

Anne said that this business is just wonderful. The customer service was unbelievable. Hannah is simply a dream.

Robert said the employees completed the work they said they would. They took care of his vehicle.

Richard said the service at this business was good.

Theo said the business did pretty good work. Chris kept him involved with the work being done to his vehicle. He stated he feels Chris is about quality. How they treated their customers and their efforts to keep him involved in the decisions were pretty good.

Professionals in every way. The work ethic and customer service is "old school" business. Remember when your dad took the car to only one mechanic anytime it needed work? That's Wilmington Motor Works.
I had them fix a power window that wouldn't go up on our 2005 mini cooper. From the time I dropped it off, to the consultation after they determined the cause, it was all clearly explained and understandable to this mechanically challenged person. No BS about the cost of the labor and replacement of the parts. I'd go on, but this is the clinic you want to take that car you love to drive.
Wilminton Motor Works: They earn their repeat customers and there is no higher praise than that.

Jeff said they do a good job.

William said the business delivered on time and they have good value.

We have taken our Mini in for both routine maintenance and repairs. We have always received excellent service

Bob said the service was done pretty well. The work was done on time. He has no problems with the service.