Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 1150 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 hour ago

Reviews


RL
Ray L.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Efficient
Communication and efficiency is outstanding! Do what they say and say what they mean. Quality service at a fair price.

TC
Todd C.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Work was done quickly and estimates were correct
First maintenance checkup for my BMW. They provided estimates online of what it would cost and the actual costs were in line with that. I appreciate that. Just got back from road trip to Asheville, NC and the car operated beautifully.

GH
Glen H.
Wilmington, NC
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019
Customer Service
Simply outstanding customer service.

CR
Charlotte R.
Hampstead, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Professional repairs at a reasonable price
Very complete and professional. Give a complete understanding of the problem(s) and discuss options when they are available.

JA
Jim A.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Friendly, Thorough and Trusted
I trust the work and honest evaluation. I like the way you document everything with photos in your analysis. I was surprised by the cost of service for this last visit but I don't know how long it takes to do what was done. I assume it's reasonable and competitive.

TM
Tom M.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
Professional operation
Only needed an oil change this time, but they were ready for me at our appointment time and turned me around promptly.

JR
Jim R.
Wilmington, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Excellent as always
Always easy to work with. Professional, on time and budget

Verified Customer
Bolivia, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Fast Work
As usual, fast, reliable work.

JA
Jim A.
Southport, NC
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
I received straight forward numbers and work
This is a very professional group and they seem trustable, which is rare in care repair!

BP
Bill P.
Supply, NC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Just gained another customer
Love the profile, pictures and work that was done. Most importantly, took time to EXPLAIN work being done. Great customer service and fair price.

QI
Quintin I.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Excellent service
Always a great job

DO
DEBORAH O.
Wilmington, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
The "BEST" for your car service needs!!!!!
Super staff! Efficient and knowledgeable! Highly recommend!

LB
Lucinda B.
Hampstead, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Ongoing repairs on older BMW
I have a 2002 BMW that has needed repairs. I’ve used the drop off feature, and my car has been repaired promptly. The customer service had been awesome, the cost is always great and I could not be happier. Thank you!

ES
Ed S.
Harrells, NC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Met my needs.
Prompt estimate. Work completed and car delivered. Since the fault was electrical in nature I won't be positive that it's successfully corrected until the car sits unused for several days. One thing it did not correct; full power dropped offline on the way home so that didn't have its root cause in the electrical system.

DB
Doug B.
Bolivia, NC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Good service
Good service with good prices

PH
Patrick H.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Patrick said the business did what he wanted done in a timely manner and he had no problems.
This review was collected via phone interview by Customer Research Inc.

CJ
Clifton J.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Clifton said the staff at this business was polite more than anything else. They treated him and his vehicle right. They were nice people.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Wilmington, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Very Happy New Customer
Thank you for the great service!

TH
Tom H.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Excellent Company, Good People
Making an appointment was easy and the work was completed on schedule. They did good work and a thorough inspection of my vehicle and made excellent recommendations. I have always been impressed with the company's honesty doing only the work requested and required. First class operation!

JW
Joseph W.
Hubert, NC
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Great service
Appreciate good honest feedback
Thanks