Wilmington Motor Works

Customer service was great. Hannah at the front is awesome. My vehicle was fixed in a timely manner and drives great. Thank you.

Wilmington Motor Works did an outstanding job replacing my SUV trunk lock and the rear seat release lever. In fact, despite it being a holiday, being short-staffed that day and having a long list of cars to repair; they still got me in and out before lunch! Very impressive as always. And the best part is they really take time to get to know you and not just car. Their customer service is second to none! I’m grateful.

I live in Maryland and I have been bringing my 645CI for service and repairs to Wilmington Motor Work for over 7 years.....I drive 6 hours each way to get my car service because I trust their evaluation and their labor costs are reasonable ...

Julison said the staff was friendly, timely, and explained the details well.

Jan said her vehicle had a mechanical issue after her service. The business owner loaned her his vehicle until service was complete. He provided great service.

Great Customer Service.

Anne said that this business is just wonderful. The customer service was unbelievable. Hannah is simply a dream.

Robert said the employees completed the work they said they would. They took care of his vehicle.

Richard said the service at this business was good.

Theo said the business did pretty good work. Chris kept him involved with the work being done to his vehicle. He stated he feels Chris is about quality. How they treated their customers and their efforts to keep him involved in the decisions were pretty good.

Professionals in every way. The work ethic and customer service is "old school" business. Remember when your dad took the car to only one mechanic anytime it needed work? That's Wilmington Motor Works.
I had them fix a power window that wouldn't go up on our 2005 mini cooper. From the time I dropped it off, to the consultation after they determined the cause, it was all clearly explained and understandable to this mechanically challenged person. No BS about the cost of the labor and replacement of the parts. I'd go on, but this is the clinic you want to take that car you love to drive.
Wilminton Motor Works: They earn their repeat customers and there is no higher praise than that.

Jeff said they do a good job.

William said the business delivered on time and they have good value.

We have taken our Mini in for both routine maintenance and repairs. We have always received excellent service

Bob said the service was done pretty well. The work was done on time. He has no problems with the service.

WMW was very helpful and courteous ! I was on a tight schedule and they worked me in, gave me a ride, and fixed my car within the time they said. They checked with me at each turn and made sure that I was happy with the service. I highly recommend them!

Moved to the area in 2017 with my 2015 Mini Cooper that had only been seen at the dealership. I’ve been satisfied with WMW since my first visit. It’s easy to make an appointment, I’m taken on time and treated with respect. The waiting area is comfortable.

Albert said the staff did what they were supposed to do, in the amount of time he needed them to do it in.

I can’t say enough good things about these guys. I have been bringing my BMWs here for the past 6 years and have never been disappointed. They do what they say and more. I highly recommend. You will not be disappointed.

Robert said every that he asks is answered promptly, the lady at the front desk is pleasant and they return phone calls. He said Tim is a quality guy and knowledgeable and he does quality work.