Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

912 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


RT
Robert T.
North Carolina
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Robert said the business did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

TC
Travis C.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Travis said the staff was nice and did the work as they said they would. Everything worked out well.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Council, NC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Thomas said the business has always been good.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Bolivia, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Lucky to have found you!
Thanks for the work on my air conditioning. I had a cool drive home!

EA
Ed A.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Donna. She said everything was great, and he had a good experience at the business with no issues at all.
This review was collected via phone interview by Customer Research Inc.

DS
Darin S.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great Work WMW!!!!!
The crew at WMW were amazing. I have been chasing a particular problem with my car for over a year with no success and many costly repairs that I more than likely did not need. Then I heard about WMW. I stopped by the shop and Tim takes my car for a short drive and diagnoses the problem exactly within a minute or two. They made the necessary repairs and my car drives like it's brand new again. You have a new customer. Thanks WMW!!!!!!!

BF
Ben F.
Sneads Ferry, NC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Ben said the staff are always friendly, informative, and thorough with their service.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Wilmington, NC
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Friendly, efficient Service
Up to date modern garage. I feel very confident they know how to take care of my Bimmer at an affordableprice.

GB
Glen B.
Leland, NC
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Great Service
Glad to find a place I can trust with my Mercedes for servicing and maintenance. Staff was professional and friendly. Reasonable rates.

EF
Ezra F.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Honest and thorough
From the front desk to the owner Wilmington Motor Works is courteous and professional. They gave me a thorough explanation of what was wrong with my car. Then they gave me a quote to fix my car which was much lower than the previous place I had visited. I will be taking my BMW to Wilmington Motor Works from now on!

JS
Joel S.
Castle Hayne, NC
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Joel said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Leland, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Stephen said the business took care of his problem, plus he wasn't charged because he had service done within the last year on the brakes. It was excellent
This review was collected via phone interview by Customer Research Inc.

AN
Antoine N.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Antoine sad they are pretty good people. They are good with the customers and they do good work. He will be coming back in, because his light came on, and he doesn't know what it means. He has already recommended the business to a couple of his friends. He stated he would like it to keep up the good work and good service.
This review was collected via phone interview by Customer Research Inc.

AJ
Anthony J.
Leland, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Anthony said he has used this business before, and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

BH
Billy H.
Wilmington, NC
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Spoke with Billy's wife. She said she was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

WR
Wilson R.
North Carolina
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Wilson said they took care of his problems. He was in and out, in no time. He will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
People and Service
Have been taking my car to WMW for many years. Always 100% satisfied

PC
Peggy C.
Wilmington, NC
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Peggy said the business had good service.
This review was collected via phone interview by Customer Research Inc.

SP
Stephannie P.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Excellent service
I honestly usually despise taking my car in for an inspection or any other service because I just feel like, in the past, the dealership, has me and I have to get the things fixed they say in order to pass. I do not feel this way at all bringing my car to your service center. I feel you are straight shooters and do not try to get me to fix things unnecessarily. And every single person there is extremely friendly and explains things in such a way that someone outside of your industry can understand. Really appreciate everything about your organization. Thank you!

BJ
Brian J.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Brian said the business provided good service, but that it was a little pricey.
This review was collected via phone interview by Customer Research Inc.