Reviews
SO
Sarah O.
Wilmington, NC
MINI Cooper Hardtop

08/17/2019
Excelente
Excelente customer service and they make you feel comfortable and confident . I personally don’t have a extend knowledge about auto motors and I feel Very confident with them
Recommended
DB
David B.
Hampstead, NC
BMW X5

08/16/2019
Once again exceeding expectations
Was happy again with work performed. Able to keep my car on the road for me.
Recommended
SC
Sandy C.
Wilmington, NC
BMW 128i

08/14/2019
The best service business I’ve ever dealt with
I so hated dealing with the local BMW dealership that I was considering giving up my convertible 128i. Fortunately, I found these guys. They are knowledgeable, honest, fair, and incredibly accommodating - it’s the auto service you’ve always wished for but couldn’t find. The folks at WMW know how to run a business and run it well.
Recommended
Verified Customer
Wilmington, NC
Mercedes-Benz S550

08/14/2019
New to town and referred here
We are new to town and was referred here for service for our 2010 550S. From the moment I contacted them and spoke with Chris they have been honest , accommodating and through in the service thru this whole process. I am so glad we found them.
Recommended
DM
Doug M.
Wilmington, NC
MINI Cooper Hardtop

08/11/2019
Best, as always
Friendly, accurate, on time, and courtesy confirmations
Recommended
SL
Susan L.
Wilmington, NC
Mercedes-Benz GLK-Class

08/10/2019
Wonderful customer care and service!
I was recommended to Wilmington Motor Works when I purchased my Mercedes. Everyone is so friendly and helpful. I am extremely pleased with the service I have received and they have been so accommodating. I trust this service company and will continue to use them.
Recommended
BP
Brenda P.
Wilmington, NC
MINI Cooper Hardtop

08/09/2019
Customer service is fantastic!!!
I will never take my mini anywhere else!!! Tim and his staff know what they are doing. I can't say enough good things about them, thank you all !!
Recommended
BC
Bill C.
Leland, NC
BMW Z4

08/09/2019
Fair, honest and good work.
Honest assessment of work to be done and fair and reasonable cost. Very thorough!
Recommended
BH
Bruce H.
Wilmington, NC
Mercedes-Benz GLK-Class

08/07/2019
Friendly, fair and knowledgeable
Who could ask for more. Always a pleasure to deal with.
Recommended
JF
Jake F.
Wilmington, NC
BMW 3 Series

08/05/2019
SERVICE
Very satisfied with service performed, and the friendly staff. I think for continuing customers, service coupons would be a great idea!
Recommended
BB
Barbara B.
Wilmington, NC
BMW X5

08/05/2019
Technician
Excellent customer service
Recommended
DH
David H.
Wilmington, NC
BMW Z4

08/04/2019
AS always excellent service
They have taken care of all my needs for my 2003 Z4 for the last 5 years. I have always been 100 percent satisfied. I cannot imagine going any where else.
Recommended
DB
Doug B.
Bolivia, NC
BMW 3 Series

08/03/2019
Hannah was very helpful
Air conditioning did not work and it is hot. You fixed it in one hour. Thank you
Recommended
Verified Customer
Hampstead, NC
BMW Z3

08/01/2019
Friendly Staff and Prompt
The receptionist and service manager were very friendly and eager to help get my wife's Z3 repaired. I appreciate the good service and how quickly the mechanic was able to do the repair. This was my first visit and am sure I will return when I need to. I would highly recommend the business.
Recommended
JL
Jeff L.
Wilmington, NC
Mercedes-Benz GLK-Class

07/30/2019
Great Service as always!!
Only place to go.
Recommended
SW
Steve W.
Wilmington, NC
BMW 128i

07/29/2019
All Around Great Experience.
Easy to make an appointment. Fast service. Courteous and Professional.
Recommended
JR
Joseph R.
Leland, NC
MINI Cooper Hardtop

07/28/2019
Professional Tech's did a great job.
Professional Tech's did a great job. No extra sale work.
Recommended
JG
JW G.
Leland, NC
Mercedes-Benz GLK-Class

07/25/2019
First Time
I was pleased with the appointment process as well as the diagnostics on my Mercedes. Wait time was communicated to me accurately. Staff was friendly and knowledgeable. I will use them again. The drive from Leland was not as issue.
Recommended
BB
Ben B.
Rocky Point, NC
BMW 325i

07/24/2019
Category:
Service
Ben said the service provided by this business was fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Bolivia, NC
BMW X3

07/23/2019
Unscheduled repair
Did not have a repair appointment scheduled. Carried car to their shop asked them to get to it whenever they could work it in. I’m sure the repair work took at least a half day work or better. Dropped off on Tues was ready Thurs afternoon. Good Honest Work.
Recommended