Wilmington Motor Works

I needed a re inspection and was coming from Leland. I had follow up appointment in Wrightsville Beach and didn't want to make two trips or hang around between meetings. WMW worked with me to make it happen, including cutting in to their lunch hour. That's the kind of service that will keep me going the extra mile.

Totally satisfied with service. Originally diagnosed problem by BMW and wanted second opinion. Service at WMW was timely and significantly less expensive than BMW. Everyone very personable.

When the personnel at a establishment are happy it shows in their work. The people here have moved mountains to work with my budget and schedule. It makes you feel good when people treat you like a friend and are honest with you. Not to mention the skilled work they do .

From setting up the appointment to picking up the car, the team preformed excellent customer service.

WMW is a very service and customer oriented business establishment. Every time I take my vehicle to WMW they give me really great service. They check the vehicle and send me a comprehensive report on all the faults and how much it will cost to fix each one. I love that because that way I can decide how much money I want to spend and what problems to prioritize.
Thank you WMW!

The staff do an outstanding job listening to my concerns, finding the root of the problem and addressing.it immediately. There’s no job too big or too small for them to tackle. They’re always great at working on the vehicle and providing customer service which such great class.

It is great to do business with people that you like and trust. WMW maintains my cars with excellent attention to detail at a competitive price.

Keith said this last visit was great. However, on a previous visit the he ordered a $800 part that had a 30 day warranty. He waited, thinking it was no big deal, then, it was the wrong part. The warranty expired so he couldn't return it.

Friendly, efficient, professional.

Teresa said she scheduled an appointment with them. They had her vehicle ready by lunchtime. The lady at the front desk was nice and polite. They were really efficient. She was very well satisfied.

I trust them to do a good job and they do everytime I am there---would highly recommend them to anyone--

Neal said he had some issues with the reason they brought the vehicle in for being covered under warranty. However, he would go back.

The staff is very friendly and communicative. Love this place!

WMW was curtius and up front with me. I had my 328I in for diagnostics and WMW identified the problem and suggested to the repairs to correct the deficiency. The cost was what they said it would be and they looked deeper into my car's problem than expected.

Tom L.

Great Customer Service...Excellent!!!

Service is always fast. Great team.

Wilmington Motor Works is always professional,thorough,efficient and friendly

Always friendly and great service.

Willie said the business did a great job. He is very pleased with everything they do.

Nisarg said the business called back in a timely manner to update him on the status of his vehicle and what services were needed to fix it.