Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

941 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 7 hours ago

Reviews


EB
EMILY B.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015
Always friendly
Everyone is super awesome and go above and beyond

LT
Lauren T.
BMW 330Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015
Excellent Communications
Staff was very helpful and informative and was great to work with. Good communication on their part, and very helpful.

BL
Brian L.
Wilmington, NC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015
Best place to service your BMW!
Never had a bad experience with WMW. The staff are always courteous and will go out of their way to help you. I can't recommend them enough!

TM
Terri M.
Wilmington, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Terri said the business is fast, efficient, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BD
Bethany D.
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Friendly service.
Just an inspection this time, but it was done in 40 mins while I waited. Friendly service and I love the text appt reminders.

BJ
Bill J.
Wilmington, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Did Not Have an Appointment
Call MW to let them my X3 was not running well. Them ask could I drop he car off and they would take look. Couple hours later Dan called to tell me it was a IGNITION COIL. They found the problem, had the part in stock, fix and ready. Thanks guys.

WC
Whitney C.
Wilmington, NC
BMW 745i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Whitney said the customer service is excellent at this business, but after she picked her vehicle up the brake light started coming on and she is not sure what is causing it.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Wilmington, NC
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Chris said they do the work in a reasonable amount of time and the technicians seemed to know what they were doing.
This review was collected via phone interview by Customer Research Inc.

TP
Todd P.
Hampstead, NC
BMW 325Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2015
Honest and Genuine - a rare find
Will recommend to anyone. A rare find that will fix what needs to be fixed at more than reasonable prices. Very knowledgeable staff that clearly has a passion for all things BMW.

RK
Russell K.
Leland, NC
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015
communication
Excellent communication thruout work estimate and execution.

JF
Janis F.
Wilmington, NC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Great service and great people
Wonderful service from the moment you walk in the front door to the moment you check out! Don't go anywhere else for your BMW needs....

DG
Dan G.
Wilmington, NC
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2015
Car Maintenance
Highly recommended by a co-worker and lived up to & beyond expectations. Very trustworthy and fair pricing.

TC
TOM C.
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2015
Your staff are professionals
Your business has highly experienced professionals who do the work correctly the first time for a fair price. I have recommended your business to many friends and family members.

CP
CHUCK P.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2015
Mini Cooper Service
Dan, Tim and the others at the Motor Works are great. Their work is always top notch and their prices are very fair. Above all, they are honest and communicate clearly. It's THE place to go for BMW or Mini service and repairs.

KS
Karen S.
Wilmington, NC
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
Professional, clean and always answered the phone!
So pleased to find this place and Dan!
Could not be happier with the professional service and friendly too. This is my go to place now for all my car needs!

KA
Karen A.
Wilmington, NC
Mercedes-Benz 240D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
Great Service!
I heard of Wilmington Motor Works from a friend and I am glad I did. They have been honest, are affordable and the staff has done a great job keeping us updated on the progess of any reapirs. I would highly recommend them.

NH
Nancy H.
Leland, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
Great Full-Service Experience
We took our recently purchased 2010 Mini Cooper to Wilmington Motor Works for a full service check up. Their professional, highly-knowledgeable staff and friendly service get 5 Stars!

MW
Macon W.
Wilmington, NC
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
Another good job
Completed on time in a competent friendly manner.

JS
Jim S.
Carolina Beach, NC
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
The people
Great customer service , did what the said they were going to do , on time !

DH
Dennis H.
Leland, NC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Dennis said that this business is accurate with their diagnostics, and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.